• 1supershop

1supershop

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Overview

1supershop has a rating of 1.1 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1supershop most frequently mention phone number, credit card, and total scam problems. 1supershop ranks 969th among Electronics sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    6
  • Quality
    9
7
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How would you rate 1supershop?
Top Positive Review

“Best purchase”

Sabikun M.
1/24/19

It was my first purchase from this page i had no idea of there there product but they are one of the promising and excellent Page i have ordered. Thank you..

Top Critical Review

“Total scam, PayPal reviewing”

Scott B.
7/17/18

I also fell victim to this scam site. Purchased the authentic light saber for $34.99 with display stand, etc. What came was a $2 plastic toy, which doesn't even work when batteries were put in it. The site is well written and looks legitimate. Fortunately, PayPal protection will kick in and I should get my $35 back. My invoice tracking number is also no longer working, so they have reset and begun another round of Facebook ads and scam. Need them shutdown!

Reviews (88)

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phone number (14)
Thumbnail of user scottb517
New York
1 review
4 helpful votes
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July 17th, 2018

I also fell victim to this scam site. Purchased the authentic light saber for $34.99 with display stand, etc. What came was a $2 plastic toy, which doesn't even work when batteries were put in it.

The site is well written and looks legitimate. Fortunately, PayPal protection will kick in and I should get my $35 back.

My invoice tracking number is also no longer working, so they have reset and begun another round of Facebook ads and scam. Need them shutdown!

Thumbnail of user karynv2
Pennsylvania
1 review
0 helpful votes
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March 7th, 2019

Placed two orders in December and still have not received anything and its been 3 months - total scam - phone number doesn't work - they don't respond to emails other than an automated generic response. I ordered about $700 worth of stuff and have got nothing. Absolute worst experience I have ever had ordering something online and/or from another country! Do not do it!

Thumbnail of user friedao
Minnesota
1 review
2 helpful votes
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July 20th, 2018

I thought how much fun would this light saber be for my grown son. What a joke, the one I bought him at toys r us when he was 8 years old was better then this one. Not only that but when trying to communicate before it arrived was a waste of time. They never reply.

Thumbnail of user michaels1553
Iowa
1 review
0 helpful votes
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July 29th, 2018

It's been about a month and I've not received ANY communication since I placed my order with 1supershop. I tried sending a reply to the order email (which it specifically states to do in the event of needing support). And I got a kickback message from a china domain telling me the administrator's mailbox is completely full. Totally bogus website. I'm disputing the charge on my credit card now.

Thumbnail of user dannyo64
California
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Order a 70$ android auto adapter and received a 10$ hdmi splitter left countless voice-mail and email and no response its a scam scam scam if you haven't ordered from here yet don't bother... p.s. If they refund me or send me the right item I'll retract my review but till this day nothing worthless company

Thumbnail of user robertw911
Pennsylvania
1 review
1 helpful vote
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February 8th, 2019

Purchased a 36" flat top grill from them off of FB on 12/01/18. Two months later still no grill, no tracking number. Sent countless emails to them only to get the same email back each time. The phone is invalid and they can't be contacted. I'm out almost $100 because I used a debit card to purchase. My bank said I gave them authorization and they can't do anything. So I'm screwed I just want a refund or the grill

Thumbnail of user miaw26
California
2 reviews
2 helpful votes
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August 19th, 2018

Wish I could give a rating of -1. I guess I wasn't the only one who experienced this scam. It sucks to see how many people got ripped off. I'm pissed and totally embarrassed that I didn't do further research before buying this "toy." When I saw the tracking number came from China, I knew I was screwed. From now on I won't be buying anything that is advertised on Facebook no matter how great the product seems to be.

Service
Value
Shipping
Quality
Thumbnail of user charlieb152
Tennessee
1 review
2 helpful votes
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January 24th, 2019

I ordered a Dyson Stick vac (which should cost $300) from 1supershop on 01/03/2019. It is now 01/******* and not a word from them. They took the money off my credit card immediately. They gave me no tracking # and when I tried to reach them their phone was not valid.

Thumbnail of user eileenv19
Texas
1 review
2 helpful votes
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February 15th, 2019

I ordered a car seat for my granddaughter and never received it. I have tried to contact the company and no response. These people doing this should be caught and put in jail. Facebook should screen their ads or be held accountable.

Thumbnail of user mariellenb
Virginia
1 review
1 helpful vote
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March 25th, 2019

It's a shame that there are no negative stars! I ordered this grill on January 13,2019! After a few weeks I sent an email asking for shipping information! Got a "cookie cutter" reply that answered a variety of questions. Per what was outlined in the email delivery should have been February 5,2019. Waited a week past that date and sent another email, got the same "cookie cutter" reply! Sent another to which I have not gotten a reply!

If I see 1supershop advertising on Facebook again I will most definitely warn others that they are a scam!

Thumbnail of user michaelj586
California
2 reviews
2 helpful votes
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February 9th, 2019

Ordered BBQ, never received it. Called phone number, it is no good AIR. Sent numerous emails, email goes to a Jewelry Store in France, email no good.

This was aggressively advertised on Face Book. I think Face Book should be held accountable for their advertisers. I will never order from a Face Book Add again.

If you had the same experience and used a card, I suggest you cancel your card and get a new one, because now they have your info.

Thumbnail of user williamt293
New York
1 review
0 helpful votes
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August 2nd, 2018

Ordered the lightsaber... never came... seriously pissed off. The customer service link on their website is broken. Hopefully Bank of america can actually get my money back because these people dont even pretend to not be stealing your money.

Thumbnail of user andraev
New Zealand
1 review
4 helpful votes
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August 11th, 2018

I wish we had read the reviews before we got ripped off too! Just received our 2 light sabers after 6 weeks and they are nothing like what is advertised. Absolute crap pieces of plastic from China worth maybe $2 each and we paid $70 NZD! So disappointed as they were for our sons birthday so we now need to go and buy something else and kiss the money goodbye!

Thumbnail of user yourc5
Australia
1 review
7 helpful votes
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July 11th, 2018

Absolute scam. Fake news on Facebook, now they allow fake advertising.
1Supershop, as you begin to read my review, you start to feel the urge to make good on all orders. You will not be able to resist, because you will begin to get a glimpse of the pain you have caused people, from now you will deal with, honesty, sincerity & integrity, but you will never sell another item for profit, EVER!

Thumbnail of user jeffb581
Virginia
1 review
4 helpful votes
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January 31st, 2019

I ordered a 36" Blackstone propane griddle from this store on January the 11th. Delivery promised within 7 days or it's free.
I have e-mailed the store and sent them a copy of my "successful purchase invoice". Have received multiple canned e-mail responses promising nothing.
This place is a SCAM, stay away

Thumbnail of user chrish894
New York
1 review
3 helpful votes
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February 2nd, 2019

I ordered the Blackstone 36 " gas griddle for $89.90 stating delivery in 7 days. No tracking info ever received. Email sent no info returned. Allowed 1 month for overseas delivery, called credit card company explained I was scammed. They refunded my money.

Thumbnail of user lesleyp25
GB
1 review
3 helpful votes
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February 27th, 2019

Scam company. Don't order anything from them. They take money and don't deliver. I ordered and paid for a gas grill on 13th January and have received nothing but automated responses to possible questions when I try to contact them.

Thumbnail of user donaldb353
Mississippi
1 review
3 helpful votes
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March 11th, 2019

I ordered one on 2-2-19 they got to me for $80.00 still haven't heard anything from them. Won't be taken like that again. Super shop is a super scam. I will tell everyone I talk to not to buy anything from them online or anywhere else.

Thumbnail of user henryk74
Australia
1 review
0 helpful votes
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July 26th, 2018

Bought a teeth product about 4 months ago and they never sent out product. Took my money and never responded to my emails. Be aware. This company is doggy and a $#*!ing thief. I hope they can sleep at night. Illegal business trade. Should have called them 1conartist. Stealing is their speciality.

Thumbnail of user reginav15
California
1 review
8 helpful votes
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January 17th, 2019

Thank you for all of the information and allowing me to save $100 on that 36" griddle grill. I did some of my own researching and for those of you that are looking to make complaints about the site here is what I found. You can see there is a contact email and phone for abuse

Registrar Abuse Contact Email: *******@godaddy.com
Registrar Abuse Contact Phone: *******505

Thumbnail of user johnn2380
New York
1 review
0 helpful votes
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September 18th, 2022

Just about to submit my information to buy a charcoal grill that popped up while surfing the web for grill. Price seemed to good to be true... I read the use of my credit card information mentioned per their policy. I looked for their policy on the site and could not find a policy. Then there was no contact information, phone number and address. I then googled superrershop.com reviews. Thank you all that took the time to post your comments.

Thumbnail of user jaredw13
California
2 reviews
16 helpful votes
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July 3rd, 2018

These cretins have a video making rounds on Facebook of an incredibly complicated Luke Skywalker type lightsaber complete with sound effects, LEDs and crystals. Video shows person assembling this intricate lightsaber. Paused video actually states, "You can get one here:"
You cannot. The first red flag is the fact that it is on sale from $69.98 and is now only $34.99. Your second red flag should be the fact that the product pictures look only slightly similar (notably missing are the components the actor actually used when he was putting the one in the video together).
These scumbags even have a gif on the page taken from that video, so this is no accident. To even IMPLY that the one they are selling is close to what you saw in the video is villainy.

Thumbnail of user kristia23
Texas
1 review
4 helpful votes
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February 4th, 2019

Just like everyone else I got scammed ordering a carseat for my grand baby. Hoping my bank will be as nice as some of the others have gotten! Can't afford to lose this money & still need a carseat! I agree Facebook should do something!

Thumbnail of user larryr197
California
1 review
2 helpful votes
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February 20th, 2019

Saw an ad online; ordered a Weber gas grill on January 7th; it's now February 20th... no grill... no refund... no way to check order status online... no phone number to call... sent an email to customer service and received a reply offering me a half credit for my trouble, when I never received the product in the first place. This website is a total scam. Do not order anything from them or give them any money.

Thumbnail of user brianb600
Colorado
1 review
5 helpful votes
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September 9th, 2018

My son ordered the Gauntlet (Avengers Articulated Electronic Fist) on this site and was been eagerly anticipating it. Much to his disappointment, when the product arrived, he found that instead of the item he ordered, a very different product was in the package. While it does mimic a gauntlet of sorts, it was more of a large rubber glove. This is very frustrating.

It is clearly not a Marvel Legends Series Infinity Gauntlet Articulated Electronic Fist as was advertised on the website:

- It does not have premium sound effects
- It does not have a pulsating glow effect
- It does not take batteries
- It is not 19 1/2 inches long.
- It did not have a fist-lock display mode
- It did not match what was shown in the pictures

We asked for them to ship the correct product as advertised or issue a refund. We have not heard any further correspondence from them.

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