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1xbet

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Overview

1xbet has a rating of 3.2 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1xbet most frequently mention high odds. 1xbet ranks 66th among Sports Betting sites.

  • Service
    77
  • Value
    70
  • Shipping
    60
  • Returns
    61
  • Quality
    70

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 66.7%
Positive
18
Neutral
0
Negative
9
68
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How would you rate 1xbet?
Business's Favorite Review

“Popular bookie with a good betting options”

Tom J.
12/21/22

Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments - everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions

See full review
Top Positive Review

“Easy registration process”

Friedrich L.
7/20/22

Easy registration process - it took me less than a minute to create an account. User-friendly app - works really fast, but the installation of new version was a bit prolonged. High odds. A lot of gaming options. Fast payouts - never had a problem to receive my winning

Reviews (234)

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Reviews that mention popular keywords

support team (35) gaming account (22) customer service (19)
Thumbnail of user ismailz2
1 review
3 helpful votes
  • Send Message
March 15th, 2021

It's been 4 days since I put for withdrawal but it hasn't been processed still.so when I tried to contact them they told me to send a mail to their email id so I did 3-4 times but I haven't got any response from them still now and when I ask their customer support they send the same printed msg that specialists are working and to have patience and all but it's been 2 days since there specialist are working. They can't even process a a small amount to withdraw.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Ismail Z.!

Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time, amount of your transaction and your client ID. We'll check the information and back to you with the answer

Best regards,
The 1xBet Support

Thumbnail of user prathikj
1 review
2 helpful votes
  • Send Message
April 11th, 2021

I have been facing same issue I withdrew *******rs it's shows successful I haven't received any money.my gaming I'd *******. I have shared them all details along with bank statement still no response. Customer care executive are so arrogant. I don't know what to do

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Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Prathik J.!

Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information

Best regards,
The 1xBet Support

Thumbnail of user jamesw4331
1 review
0 helpful votes
  • Send Message
April 3rd, 2022
Verified purchase

As its my first attempt to deposit SDG209 and there is error, chat customer service no reply. Email must complete a lengthy report as if to claim an insurance policy... its is so ridiculous. I even offer to suggest to credit in my account so i can bet instead of a refund,,,, in return request me to fill a form, attached id documents, get a witness to authenticate the letter, etc -- in other words, making things awfully difficult to get a refund,, web call not answered, chat service no reply! So you guys better beware...
My ID is 4092 464 85. Hp xxxx 4696 (1XBET can call to resolve and refund please)...

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear James w.,

Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. Com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help you needed on your question

All the best,
The 1xBet Support

Thumbnail of user leonb176
1 review
0 helpful votes
  • Send Message
July 13th, 2021

I began to use 1xbet mobile app during Copa America. My friend has been betting on this site for 3 years already, and I decided to try it too. So far, I like everything.
During this month I managed to withdraw mote than 300$ and I'm really happy! Usually I deposit and withdrawal money via Skrill/Neteller. In my experience, I can say that I'm satisfied with time of crediting funds to the balance.
For me, as for beginner, 1xbet site looks a little complicated for me. Thus, I prefer to use 1xbet mob app. I also want to note a 1xbet first deposit bonus, its really great

Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Leon B.!

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

Thumbnail of user pritamk9
0 reviews
0 helpful votes
  • Send Message
January 15th, 2022
Verified purchase

Hi my gaming account number is *******. I have deposited ******* on 19th of december and never got credited to my account. You guys told me i will get the refund within 14 days it's over 27 days. I have send you my bank statement on a daily basis till now. Please refund my money

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Pritam K.,

Thank you for your review.

The issue is on the side of your payment system. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there.

Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user dn169
3 reviews
2 helpful votes
  • Send Message
January 10th, 2023
Verified purchase

Dear all this is to bring to your notice that please don't take risk investing with 1XBET, they just collect our deposits & when you withdraw they keep giving reasons after reason's. They are looting our money. For everyone's reference & proof you can check my screenshot. From 21st April 2023 they are giving reasons. This is a cheating site also they are bankrupt.

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello,

Thank you for contacting us! Would you please provide us with the more details on the matter so that we could check it for you?

Best regards,
The 1xBet Support

Thumbnail of user gesalogea
1 review
0 helpful votes
  • Send Message
July 14th, 2022

I have just registered at 1xbet a few months ago. I was pleased by the nice welcome bonus. Managed to make good money after making a free bet. Withdrew only once and received money quite quickly. Initially, I did not like the design of the website, now I'm used to it

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Gesaloge A.,

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant!

Best regards,
The 1xBet Support

Thumbnail of user charikhm
1 review
1 helpful vote
  • Send Message
February 11th, 2022
Verified purchase

Hello

I am contacting you since to date I have still not received the transfer of the amount of 1000 euro validated by your services on 02/02 with the request number *******
I just contacted customer service who asked me to send you an email so that you can solve my problem.
I waited the 7 working days delay since the validation of the request and the money is still not in my account.
I am enclosing a copy of my transaction statements received from you over the last 3 months. Updated this morning at 11 a.m.

I thank you in advance for your return and count on your seriousness so that my problem is solved to take full advantage of 1xbet.

Cordially
Mehdi Charikh
*******

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear CHARIKH M.,

Thank you for your feedback. To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction and the name of your payment system. We'll check all the information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user cristyc31
1 review
0 helpful votes
  • Send Message
October 23rd, 2022

Never use this app or website because i deposit money three times but never get on 1xbet amount and the money from my account with a receipt through auto easypaisa option and they are not reply to you for almost 30 minutes and every time you have to wait for 2 or 3 hours

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Cristy C.,

Thank you for your review. The issue is on the side of your payment system. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user sagarc11
1 review
0 helpful votes
  • Send Message
January 18th, 2022

I join 1xbet 6 month ago and I playing cricket batting. I win or loss but all going smoothly but once a day I added money through phonepe and 1xbet account show money added but it can't be used because of your account was on hold.
I contacted to security department and provided documents as per requirement but he told me we need a bank letter head document and this issue not been solved from 2 month and my money are hold in this account.
I experience a very bad with 1xbet.

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Value
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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Sagar C.,

Thank you for your feedback.

If you are customer of 1xBet Company and faced with controversial situation, describe it please to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID number. We will check all the information and provide you with the answer there

All the best,
The 1xBet Support

Thumbnail of user teresac1690
1 review
1 helpful vote
  • Send Message
May 30th, 2024
Verified purchase

La atención al cliente es eficiente y amigable. Siempre responden rápidamente a mis consultas y dudas.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

¡Muchas gracias por su comentario positivo! En 1xBet, nos esforzamos por brindar un servicio de atención al cliente eficiente y amigable. Nos alegra saber que hemos cumplido con sus expectativas y que ha recibido respuestas rápidas a sus consultas. Si necesita cualquier otra asistencia, no dude en contactarnos. ¡Estamos aquí para ayudarle!

Thumbnail of user mdh114
1 review
0 helpful votes
  • Send Message
December 12th, 2022

Client ID: *******
Exact Transaction Date: 28.11.2022
Exact Transaction time: 19:49 & 20:06 BD time
Amount of Transaction: ******* bdt
Name of Payment System: Rocket
Transaction ID: *******917]]

I am done with this scam site! I lost withdrawals without any reason. They say completed but I didn't receive my money. When I ask to support, they keep waiting for 7 official days. After end of the time, they say your video or anything doesn't meet our requirements. If you send them as they asked for, your mail will be with quota exceeded reply.
Till now, I am sure they are totally scamming people. See the other reviews!
I have all my proofs of their scamming.
I will keep posting to each and every forum for letting people know. Please do the same guys who get scammed like me.

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Md H.,

Thank you for your feedback!

In order for us to check all the information regarding your situation, we need more information. Please provide the screenshot of your transaction. We'll check all the information and surely get back to you with the answer

Looking forward to hearing from you soon!

All the best,
The 1xBet Support

Thumbnail of user govindm2
1 review
1 helpful vote
  • Send Message
February 11th, 2021

Hi have made a deposit through net banking 3 days before bank share payment reference number that my payment successfull transfer to merchant account but 1xbet frauds saying payment not received this 3 time same thing happened I send all details in email still they are not responding. Friends don't use 1xbet worst services wasting time.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear govind m.,

Thank you for your review. Please specify your client ID and the exact date, time, and amount of your transaction to our email - public. Relations(at)1xpartner.com. Use@ instead of (at). We will check all the information and back to you with the answer

Best regards,
The 1xBet Support

Thumbnail of user maxt142
1 review
3 helpful votes
  • Send Message
July 7th, 2022

Good service, many different bonuses are available. Deposits sometimes delay, but I never wait more than 2 days. I use Astropay and usually deposit credited only within 30 minutes and it suits me. In my experience, 1xbet odds are one of the highest. The line also never disappoints me. Live chat works 24/7

Service
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Max T.,

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

Thumbnail of user vinothk15
1 review
0 helpful votes
  • Send Message
May 6th, 2022
Verified purchase

If we withdraw the winning amount, money will not credit to our account. They will keep the payment status in progress, after two days they will decline the request and return the money to 1xbet wallet. Even if we try 4 to 5 times they will decline the request without any valid information. Thier intention is we need again place the net and lose all our money.

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Vinoth K.,

Thank you for your review!
Please note that at the moment withdrawal of funds could take up to 7 business days.
If you haven't received the funds within 7 days we kindly ask you to write to email - info-ind@1xbet-team.com with your bank statement in PDF format, your client ID number and the transaction details (the exact date, time, the amount of your withdrawal, payment system and the screenshot).

If you have any other questions, please contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. We'll check all the information and provide you with the answer there.

All the best,
1xBet Support

Thumbnail of user janm548
1 review
0 helpful votes
  • Send Message
July 20th, 2021

I regularly bet on football with this bookie. 1xbet odds are great and the ability of a free bets always make me happy. Basically, I bet on total, as it adds more interest to watch the match. 1xbet also has many events for bets, and they also offer many results. Recently I download the 1xbet app for Android, it works faster than website

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Value
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Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Jan M.!

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

Thumbnail of user janitas4
1 review
1 helpful vote
  • Send Message
June 17th, 2021

I don't know what to think about their actions.
Won some money, tried to redeem it, and ever since there has been nothing but problems.
First day wanted a deposit of 741$, which I paid. Then the made out a problem, saying they can not send the money through the original payment method, so I need to find an other way.
I gave them an other account, they tried it with 10$ which came through.
Now they demand me to pay a NEW INCURANCE of 865$!?!?
What is this? A person sending me these e-mails,"Mark Wemmer", can not be found anywhere on internet. Ideas?

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Janita S.!

Thank you for your review. We kindly ask you to provide us with more details about your transaction. Specify your client ID, the exact date, time, amount of your payment and what payment system you used. We'll check all the information and back to you with the answer right away

Best regards,
The 1xBet Support

Thumbnail of user alterk
4 reviews
3 helpful votes
  • Send Message
June 27th, 2019

Do not trust this company for betting. I deposited 140 US dollars to my account but it did not appear, I tried a lot to contact their brokers but they did not help me. My money got lost then, its not trusting...

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Alter!

Please, write your gambling ID on our email address public. Relations(at)1xpartner.com so that we can investigate this situation. We will try to help you in this matter and will contact you in a short period of time

Best regards,
The 1xBet Support

Thumbnail of user elving21
1 review
0 helpful votes
  • Send Message
February 3rd, 2023

Sent then 144 usd, I can see that money sitting in their wallet, but they refuse to deposit to my 1xbet account. I sent them email it's been a week no answer. Are they scaming people? Because their support chat seems very weird with 0 knowledge of the product they offer. Where I can find their physical adress to take this further?

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Value
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Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello, Elvin

Thank you for contacting us! Please provide us all the information you can regarding this deposit so that we could check it for you, such as your gaming ID, date, time, hash ID, transaction ID, and we'll assist you with that. Looking forward to your reply!

All the best,
The 1xBet Team

Thumbnail of user shrikantb1
1 review
0 helpful votes
  • Send Message
November 14th, 2020

My gaming account is *******. I requested for withdrawal of ******* on 10th November 2020. Its 4th day now and more 90 hours but i have not received my withdrawal despite being approved on the of request. I shared my bank statement and all details to their email ids and even to public relation email id. But the only response is specialist is working on it since 2 days. I don't understand it. Previously they were good. Usually withdrawal processed within two days. But now i don't why they are treating me like this even being loyal to them for 2 years. I am tired of waiting my withdrawal and respose from them. Painful frustrating experience.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Shrikant B.,

Thank you for providing all this information. To check it we need more details. Please specify what payment system do you use for transactions?

Best regards,
The 1xBet Support

Thumbnail of user qwerty5
1 review
0 helpful votes
  • Send Message
August 16th, 2023

1xbets app is really the best among all I tried, they have few options how you can register and the best for me - you can sign up in one click and also use promocode - perfect for me
P.S. promocode works just fine - I gave it my friends as well and they had no problem

Tip for consumers:
Odds

Products used:
Basketball

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello!

Thank you very much for taking the to let us know how you feel about our product, it is greatly appreciated!

All the best,
The 1xBet Team

Thumbnail of user rajeevb13
1 review
0 helpful votes
  • Send Message
May 4th, 2023

Site used to be very good but sadly from past month they have restricted my odds.

I was a 5+ year old user of 1xbet and still they decided to put my account on some limit where I get horrible odds and I can only bet max 10$ ( earlier I used to bet 200$-2k$ easily...
On top of that I spent 5+ years in climbing VIP rank in casino and they took it away as I am not getting any cashback also i'm ineligible to their bonuses now...

Sadly customer executive was of no help and now im stuck with such horrible odds
Basically im getting odds like w1 1.2 and w2 2.1 which is like 40% house edge or something...

They also told me to contact through their facebook but that executive is also not replying to me anymore.

I never had any serious issue with 1xbet prior to that but sadly this is enough for me to switch to other sites specially after seeing how they treat their long term customer.

Gaming Account Number - *******

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Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello, Rajeev,

Thank you for contacting us! Please provide your gaming ID to public.relations@1xpartner.com so that we could look into your case and help you with it

Thumbnail of user ryank646
1 review
0 helpful votes
  • Send Message
November 10th, 2021

Very complicated withdraw system, poor customer support. I surely can't recommend this betting site to anyone it is just a scam. Their withdrawal policies are just over complicated. 1xbet is the only betting site where no one is guaranteed on withdrawing shun from this scam platform.

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Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Ryan K.!

Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction, payment system and your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user ryanj210
2 reviews
3 helpful votes
  • Send Message
January 18th, 2020

1xbet is one of the top bookies. I have been betting there for two years. Their site is convenient, there are live broadcasts. I bet mostly on basketball. The company is reliable, I always withdraw money to the Skrill payment system without problems.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Ryan!

Appreciate for your feedback. If you will have any problems please feel free to contact us

Best regards,
The 1xBet Support

Thumbnail of user krp1
1 review
0 helpful votes
  • Send Message
April 10th, 2022

I am using a Korean server My ID is ******* On April 7th, I succeeded in betting about 1.1 million won, but suddenly I logged in to Dubai or Hong Kong ip and took all my money. The customer center only tells me to wait and I haven't received money for a day now. Please help me
I think a Korean employee took my money. Please investigate

Tip for consumers:
I am using a Korean server My ID is 330108703 On April 7th, I succeeded in betting about 1.1 million won, but suddenly I logged in to Dubai or Hong Kong ip and took all my money. The customer center only tells me to wait and I haven't received money for a day now. Please help me
I think a Korean employee took my money. Please investigate

Products used:
I am using a Korean server My ID is 330108703 On April 7th, I succeeded in betting about 1.1 million won, but suddenly I logged in to Dubai or Hong Kong ip and took all my money. The customer center only tells me to wait and I haven't received money for a day now. Please help me
I think a Korean employee took my money. Please investigate

Service
Value
Shipping
Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Kr P.,

Thank you for your feedback.

Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. Com and describe all the situation with providing your client ID number. You will surely receive the help you needed on your question

All the best,
The 1xBet Support

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Thumbnail of user lxbets
IxBet S.
Sports Betting
Typically responds within 3 days
1XBET BETTING COMPANY – ONLINE SPORTS BETTING
1xBet is a reliable bookmaker that strives to create a long-term association with each customer. We guarantee a personal approach with your best interests in mind, easy payment methods and, what is most important, 100% payouts on all winning bets!
May luck never leave you!

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  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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