1xbet has a rating of 3.2 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1xbet most frequently mention high odds. 1xbet ranks 66th among Sports Betting sites.
This company responds to reviews on average within 3 days
Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments - everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions
Easy registration process - it took me less than a minute to create an account. User-friendly app - works really fast, but the installation of new version was a bit prolonged. High odds. A lot of gaming options. Fast payouts - never had a problem to receive my winning
1xbet are not scammers, they are THIEVES
I'm a member in the market technician association, member in the international managerial accountants association, both are the most prestigious entities in economics and managerial accountants world, by far I've never experienced a gambling site or any other site worse than 1xbet, they literally took 300 pounds from me and never refund it, they just lost them, I'll provide the whole story with screenshots of every detail of what happened soon, for now I went to the police office yesterday and we're preparing to sue them to get compensation, you'll find in the attached picture that they took my money and didn't credit them
Transaction made but no deposit in my account, i guess there is nothing to understand?
ID: *******
Time of transaction: 12h48
Date: 07/06/2022
Amount of transaction: ******* Mad
Name of transaction: c3d8bb3
Name of the bank: Attijariwafabank
Nb: plz dont tell me we will contact you soon or contact the security team or what ever excuse you have to tell.
Best regards
Products used:
transaction
Dear rachid T.,
Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. Com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help you needed on your question
All the best,
The 1xBet Support
La aplicación móvil es funcional y fácil de usar, lo que permite a los jugadores realizar apuestas en cualquier momento y lugar desde sus dispositivos móviles.
Hola Juárez B., Mi nombre es Michael.
Gracias por compartir su experiencia con nosotros.
Apreciamos sus palabras y nos alegra que disfrute usando nuestra aplicación.
Atentamente,
Michael, equipo 1xBet
I deposited 54$ and place bet and earn 307$. When i tried to wihdraw from my account sum money, i was logged out from my account and did not able to login again. I called their security and sent all doucuments that they asked and they confirmed it. But they they did not give back my account and my money. They told me we want to stop any collaboration with you. Ask them to back my money they did not response me. They looking for looser customers if won a sum they will not pay your winnings and block your own money too. Their account verification process and customers support is just a show. They can take your money and block your account with no reason if you be winner. Winner users have no respect and rights on 1xbet.my user was *******
Dear kian m.,
Thank you for your review. We checked the information about your account. Your account was blocked by the violation of the multi-account Rule:
2.26 Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet, or the electronic payment method
Also, your amount of deposit was returned to you in full while you used your account as withdrawal funds
Best regards,
The 1xBet Support
When I try to withdraw my money...! They were asking about my document. I was sent my document, But still didn't get any rply from the 1xbet team. When I am asking fron the chat, they told me to wait for the rply. Please be careful.
Dear Sandun K.!
Thank for your review. To understand all situation, please describe your situation in more details with providing your client ID. We will surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
La constante mejora en la experiencia de usuario hace que sea un lugar ideal para aquellos que buscan disfrutar de las apuestas en línea de manera cómoda y entretenida.
¡Hola! Me llamo Alex. Gracias por compartir tu experiencia de juego con nosotros. Nos alegra mucho saber que está satisfecho y no tiene ningún problema. Le deseamos buenos juegos y apuestas exitosas. Saludos cordiales, Alex, 1xBet
Good bookmaker, high odds, user friendly interface. So far no complaints. The betting lines are constantly updated, and the site offers excellent live betting options
Hello, Samuel!
Thank you very much for taking the time to provide feedback about the Company
All the best,
The 1xBet Team
I made a withdrawal of my amount ******* rs ON 18/04/2021 but its not credited yet, its showing(E-transfer in the amount of ******* INR to my account has been completed). Its two days completed, I sent mail and live chat not supporting.
Dear srikanth k.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
Los pronósticos y análisis deportivos proporcionados son útiles y ayudan a los jugadores a tomar decisiones más informadas al momento de realizar sus apuestas.
Hola Esmerada B., Mi nombre es Michael.
Nos alegra saber que está satisfecho con el uso de nuestro sitio.
Gracias por elegirnos.
Atentamente,
Michael, equipo 1xBet
They let you deposit the money and rejecting your withdrawal
It's been one month that they are not responding properly and they said if you send more emails we will block your account
They're just saying we are reviewing your documents and I've sent everything one month ago and they're just being careless
Friendly advice: The worst company, don't deposit a penny in this scam website
Account# *******
Tip for consumers:
DON'T USE 1XBET
Products used:
Bets and withdrawal
Dear Sina S.,
Thank you for contacting us. Your appeal is in progress. We have sent a request to the payment system and are doing our best to help you. As soon as we receive information, we will definitely provide you with feedback
Best regards,
The 1xBet Support
Recently, I've deposited, bet and won $500.1xbet asked me for verification. I have provided all requested documents. After the confirmation, I received everything. Good. Will continue playing
Dear Ab K.,
Thank you very much for your feedback!
I use 1xbet because they offer good bonuses, have nice odds. There was an unpleasant moment when documents were requested for verification. After passing it, I continued to play calmly
Dear Lethabo D.,
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
30$ was my starting deposit through cashmall
I wanted to deposit 1000$ but i thought lets check it out first.
Online chat just says send an email and so does the whatsapp.
I just want to deposit the funds but now seeing this its better i loose 30$ than a 1000$...
Account no: *******
Email: *******@gmx.com
Contact no: **************
App used for deposit: cashmall
Amount: 30$ USD
Date/time: 19-12-2020 2:27:40 PM
Transcation id: 3S61XG55Z9F
Dear Waqas M.,
We checked your account no. 249598927. Now you need to contact the Support Service - info-en(at)1xbet-team.com with your client ID and with the confirmation of your payment. It might be a bank statement
Best regards,
The 1xBet Support
My withdrawls denied by operator.its happened twice in last three withdrawls it never happened before. I don't have multiple accounts and my withdrawl option are registered with same PAN card number provided to 1xbet. Your executive said to place withdrawl request. I placed withdrawl again and didn't received it yet. Now your customer support executive also not responding. I placed a request to call back 2days ago still no response. I don't understand why you responded quickly when iam depositing and losing and not when I am getting profits and withdrawing. Follow some business ethics. Hope atleast here my problem gets resolved.
Account number: *******
Dear Shivakumar P.!
Thank you for contacting us. To check all the information we need more details. Please sent the exact date, time, amount of your transaction and payment system that you used to our e-mail address - public. Relations(at)1xpartner.com. As soon as we receive an information, we will reply you immediately
Best regards,
The 1xBet Support
1x bet is extremely useless bookmaker, please do not waste your time with them.
The first time I won a bet they immediately reduced and started restricting my bet amount, I can't bet more than $1 on the races I like to bet.
I reached out to customer support to request my betting limit be raised but I got a very rude response from "MICHAEL", the standard response is "The bookmaker reserves the right to limit the maximum stake or odds on certain selections as well as to limit or raise the maximum stake of certain customers without any notification or given reason"
I requested to be connected to someone senior who can help me address this and Michael's response was "You have been provided with all the necessary information"
I am extremely annoyed with their unprofessional behaviour, they might as well say that "The moment you start winning we will limit your bet size and block you"
Dear Ahmad A.!
Thank for your review. To understand all situation, please describe your issue in more details with providing your client ID. We will definitely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
I have paid ******* INR, to the phonepe user (*******@icici), the transaction got successful, And then I have raised the request for deposit.
But money has not reflected in my account yet.
I have paid the amount on 23rd April 2021 at 9:01 PM. Its been 6 hours since then. Please check and deposit the amount in my account.
User ID - *******
Name - Kapil Kumar Verma
Dear Kapil Kumar V.!
Thanks for your feedback. To find the information about your transaction, please contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ You need to provide the date, time, amount of your payments and your client ID. Once your request has been verified, you will definitely receive a notification. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
Best regards,
The 1xBet Support
I think that 1xbet is one of the top bookies. For the last year I had only positive experience by betting there. I always withdraw via Skrill and no issues so far
Dear Melvin A.!
Thank you for the review and for choosing our bookmaker company!
Best regards,
The 1xBet Support
I withdraw *******/ on 21/01/2023 its will tell after 48 hours your withdraw is rejected its a scam
They could not give the winning money also they will give its a No1 website
My id is *******
Ashok
India
Dear Ashok M.,
Thank you for your feedback!
In order to resolve your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
All the best,
1xBet Support
You deposit money and money will not received in your game account, you call customer care they don't respond you well, they treat you like you are a dog, service is $#*!ing bull$#*!
Dear Basant S.,
Thank you for your review.
The issue is on the side of your payment system.
We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there.
Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Same Problem Happen with me deposit done on 19/04/2021 at 09:25 AM but still not credited in my! X Bet account.
UPI id: **************
Game Id: *******
Company UPI: *******@icici
No respond on Live Chat
No respond of email id
No support of giving number for contact
No support for IP call
What can i do now
It takes too much time but giving no response.
Dear Ankush K.!
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
1Xbet ofrece una amplia variedad de métodos de pago seguros, lo que brinda a los jugadores la tranquilidad de que sus transacciones se realizarán de manera segura.
Hola Sandra M., Mi nombre es Michael.
Gracias por compartir su experiencia con nosotros.
Siempre estamos enfocados en la seguridad de nuestros jugadores. Le deseamos buenos juegos y apuestas exitosas.
Atentamente,
Michael, equipo 1xBet
I have been a customer of this site since 2019. Player ID: ******* I replenished the account a lot, partially withdrawn, bet in singles and express. Recently, I began to win more, so once again making a request for withdrawal, I was refused and demanded a "Request for Documents". I sent all the necessary documents, passed the verification. But I received an answer in the mail:
"We inform you that we have made a decision to terminate cooperation with you (closing a gaming account) on the basis of the General Provisions of the Rules of the Bookmaker. The decision was made after a thorough investigation of the situation by our Security Service. We ask you not to create gaming accounts in our company.
> In view of the fact that your actions are a gross violation of the rules of our company, the decision to terminate cooperation is final and not subject to revision.
> All requests from you on the topic of blocking will be ignored.
>
> You can withdraw funds in the amount of the amount of the deposit."
I don't understand what I'm accused of. I don't have any "duplicate accounts" on this site. Before the start of the proceedings, there were UAH 133,100 on my account, UAH 46,762.17 were made available for withdrawal, i. E. they took *******. 83 UAH from me. The amount of deposits I made on the site is also much larger than what they made available for withdrawal. I have all relevant screenshots.
Dear Ievgenii C.,
Thank for your review!
To understand all the situation, please provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
¡Excelentes cuotas y bonos para los usuarios! Mi experiencia de juego en esta plataforma ha sido muy emocionante.
¡Hola! Soy Alex, de 1xBet. Nos alegra saber que estás disfrutando de la emoción de las apuestas en vivo. ¡Estamos aquí para ofrecerte la mejor experiencia de juego posible! Que tengas éxito en todas tus apuestas. Atentamente, Alex, 1xBet
Hello
My 1xbet Account number is *******
On 11th of April I requested for a withdrawal Of 6500 INR from my
1xbet wallet to my bank account.
After some time I got a message on 1xbet that withdrawal has been done
(confirmed by the operator)
Now it's almost 10 days gone by, the amount has not been credited to
My Bank account.
When i complained to the support team, they ask for my bank statement,
Which i provided.
After that thier is no reply from thier side. It seems they block
Customer for any type of communication after scamming thier money.
Dear aski s.!
Thank you for providing the necessary documents. At the moment they are being reviewed, this may take a certain amount of time. As soon as the check is completed, we will definitely inform you
Best regards,
The 1xBet Support
Hello
Thank you very much for your kindness and response
It is worth mentioning that this is my only account in all betting sites and I do not have any other account
And I still can not log in to my account to withdraw money, but you replied that I can withdraw money, but I still do not have access to my account
Please follow up with the utmost thanks and respect
Game id: *******
Dear abbas z.,
Thank you for your patience!
We have clarified all the necessary information according to your situation with the Security Service and receive an information that your account has been blocked because of violation of the Terms regarding the opening several accounts:
2.26. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2.27. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
We have also checked the information on your deposit request with the Security Service. According to the Terms and Conditions, you can withdraw the amount of your deposits, which you already successfully did as of today
Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
All the best,
The 1xBet Support
Dear Mohamed S.,
Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. Com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and the screenshot). You will surely receive the help you needed on your question
All the best,
The 1xBet Support