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1xbet

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Overview

1xbet has a rating of 3.2 stars from 234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1xbet most frequently mention high odds. 1xbet ranks 66th among Sports Betting sites.

  • Service
    77
  • Value
    70
  • Shipping
    60
  • Returns
    61
  • Quality
    70

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 66.7%
Positive
18
Neutral
0
Negative
9
68
See all photos
How would you rate 1xbet?
Business's Favorite Review

“Popular bookie with a good betting options”

Tom J.
12/21/22

Popular bookie with a good betting options. It isn't my favorite, but also can be trusted. I used it for many years and can say that it's really good. Odds, line, payments - everything is good. For all the time I had contacted their customer service several times and received the help with my questions. Some months ago I also became a platinum VIP member, and it will be good to see more bonuses and cyber sport promotions

See full review
Top Positive Review

“Easy registration process”

Friedrich L.
7/20/22

Easy registration process - it took me less than a minute to create an account. User-friendly app - works really fast, but the installation of new version was a bit prolonged. High odds. A lot of gaming options. Fast payouts - never had a problem to receive my winning

Reviews (234)

Rating

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Other

Reviews that mention popular keywords

support team (35) gaming account (22) customer service (19)
Thumbnail of user dambam
1 review
2 helpful votes
  • Send Message
November 10th, 2021

I usually bet just for fun. Mainly I play with 1xbet, and have not had any problems so far. Recommend depositing/withdrawing via e-wallets. For me, it is the fastest and the most reliable way

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Damba M.!

Thank you for the review and for choosing our bookmaker company!

Best regards,
The 1xBet Support

Thumbnail of user shubhamm15
1 review
0 helpful votes
  • Send Message
November 4th, 2020

1st November at 06:59 pm I send amount rs 3000 from paytm but i am getting only 1000rs in my 1xbet account. 4 days completed but my remaing 2000rs not back in my account only option remaining for me that sucide. 1xbet please give me my money back. My id no. Is(*******)

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Shubham M.,

We checked the information. You need to apply to the Support Service - info-en(at)1xbet-team.com by sending your bank statement from the moment of deposit up to today

Best regards,
The 1xBet Support

Thumbnail of user premp13
3 reviews
14 helpful votes
  • Send Message
March 29th, 2021

I have deposited ******* through NetBanking in my gaming account, but still it is not deposited in my gaming account although money is debited from my bank account.No confirmation message received just amount got deposited and now they are denying.Not only this I have all the screenshot of their chats of their chatbots. They are not responding to my mails also.
I am attaching my bank statement alongwith this review to prove this review as legit.
1xbetofficial plz help me to get my money back.
My gaming id: *******
Email id:*******@gmail.com
Mob no. *******760, *******382

Service
Value
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Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Prem P.!

Thank you for your review. We kindly ask you to send all details to our e-mail address - public.relations@1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information

Best regards,
The 1xBet Support

Thumbnail of user mayurk18
1 review
0 helpful votes
  • Send Message
March 3rd, 2023

1x bet has stolen my money fraudulently and not crediting it anymore,can any one suggest what lega steps can be taken. They are not even replying to my emails.

Service
Value
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello, Mayur

Thank you for reaching out to us!

In order to resolve your situation, we kindly ask you to contact us on our 1xBet Official page – https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details

We will check all the information and get back to you with an answer

Best regards,
The 1xBet Team

Thumbnail of user joew933
1 review
0 helpful votes
  • Send Message
November 4th, 2021

I have been betting on 1xbet for over a year now. The odds are good, my payments have never been delayed. 1xbet support team is always responsive. Overall satisfied

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Joe W.!

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant

Best regards,
The 1xBet Support

Thumbnail of user ponnadan
1 review
3 helpful votes
  • Send Message
December 4th, 2020

Hi,
Client Id: *******
Ticket No:#*******
Withdraw approved time: 29/11/2020 13:42
Withdraw completed by operator time:
1/12/2020 14:11
I made withdraw transaction at 29th November, and 1st December withdraw transaction completed by operator till date money not yet received. Moreover I send to email support with required documents like bank statement and withdraw request approved screenshot. There is no use almost 9 days completed. I attached bank statement and request approved screenshot
Thanks & Regards
NARESH.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear PONNADA N.,

To check the information we need more details. Please provide the exact date, time, and amount of your transaction to our email - public. Relations(at)1xpartner.com. Use@ instead of (at). We will check all it and back to you with the answer

Best regards,
The 1xBet Support

Thumbnail of user vishnuvardhanr
1 review
0 helpful votes
  • Send Message
May 5th, 2021
• Updated review

Iam a regular customer of 1xbet from 2 years
But recently the service is very bad
My gaming id *******
I placed withdrawal request of 7000 its been 8days but no response
I mailed them a 30 times
Messaged almost 100 no response
They will take the money when you lose within seconds but if you win they are not willing to give money

I never seen such a bloody app
There are many people like me almost 1000 coming to this website and trying for help
But we are helpless guys...
They are cheating us.
Atleast we must ask the help of a big youtuber to tell about this fraud and make no one to use this app
Only they can help us.

Service
Value
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Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear vishnu vardhan r.!

Thanks for your feedback. Thank you for contacting us on Facebook Official page. Your request is currently under review. As soon as we have new information, we will respond to you in private messages. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

Best regards,
The 1xBet Support

Regarding withdrawal
May 3rd, 2021
• Previous review

This is too bad from 1xbet no service
I placed withdrawal request of 7000rupees
Its been 5days there is no response i mailed them 10times no response
Anyone please help me?

Service
Value
Shipping
Returns
Quality
Thumbnail of user jesusb217
1 review
0 helpful votes
  • Send Message
May 5th, 2024
Verified purchase

¡Gran servicio al cliente y amplia gama de opciones de apuestas disponibles! Siempre encuentro lo que busco aquí.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

¡Hola! Aquí Alex, de 1xBet. Nos complace saber que estás disfrutando de tu tiempo con nosotros. Estamos comprometidos a brindarte la mejor experiencia de juego posible. ¡Que tengas una excelente jornada de apuestas! Saludos, Alex, 1xBet

Thumbnail of user nikunjs7
1 review
0 helpful votes
  • Send Message
June 4th, 2021

My application I'd is *******
Friend never download this app because of withdrawal issues I apply for Rs 3000 withdrawal they shows withdrawal complete but I did not get any amount in my bank account
When I mail to customer service they ask for bank statement I send my bank statement they never reply then
After that I withdrawal for Rs 9000 still it is pending
I feel this application is fraud

From
Nikunj Singh
Mob no *******819

Service
Value
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Returns
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Nikunj S.!

Thank you for the review and for choosing our bookmaker company

Best regards,
The 1xBet Support

Thumbnail of user emmanuela149
2 reviews
0 helpful votes
  • Send Message
September 21st, 2021

There are no issues when I bet. Moreover, my bets are quickly accepted. I'm a big fan of the live - it is so excited process. Have no doubts that 1x bet is a good bookie

Service
Value
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Emmanuel A.!

We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!

Best regards,
The 1xBet Support

Thumbnail of user johnl4324
1 review
0 helpful votes
  • Send Message
September 28th, 2021

New customer here, on Saturday I made a bet that Usyk will defeat Joshua in the fight. My bet was winning and I immediately withdrawal the cash from my VISA card. After all the negative reviews, I was a little excited BUT I was paid by 1xBet within 1 hour. I liked my experience and I will play with 1xBet again

Tip for consumers:
If you bet live matches you have more odds to win. This is the best thing you could’ve learnt from here.

Products used:
Sport bets

Service
Value
Shipping
Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear John L.!

Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant

Best regards,
The 1xBet Support

Thumbnail of user vishnuv21
1 review
0 helpful votes
  • Send Message
May 16th, 2023

I place a bet on one team and the app that place the bet on opposite team my boot and winning amount totally loss
So don't trust that app its fake and its cheating app
Avoid this app

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,
The 1xBet Team

Thumbnail of user beatrizc114
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

1Xbet se preocupa por la seguridad y protección de los datos de sus usuarios, lo que brinda tranquilidad a los jugadores mientras disfrutan de su plataforma.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hola Beatriz C., Mi nombre es Michael.

¡Gracias por tus comentarios!

Nos alegra saber que valora nuestra seguridad.

Te deseamos buenos juegos.

Atentamente,
Michael, equipo 1xBet

Thumbnail of user sourabhk9
1 review
1 helpful vote
  • Send Message
April 12th, 2021

I deposited 2000 inr on 9th april via upi but didnt get credited in my 1xbet acc, today is 12th april, i ssent them dozens of email, talked to customer support chat on website, called the, requested for callback but no reply from 1xbet site yet, they are just frauding their own customers.

1xbet id -*******

Service
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear sourabh k.!

Thank you for your review. We kindly ask you to send all details to our e-mail address - public. Relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information

Best regards,
The 1xBet Support

Thumbnail of user ss1082
1 review
0 helpful votes
  • Send Message
March 2nd, 2023

While withdrawal time it ask for documents varification,after all the documents submission they deleted my ID,they did not given my winning amount as well as deposit amount,such a scam app
Very bad

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hello!

Thank you for contacting us. Would you please provide us with your gaming ID so that we could assist you with your case?

All the best,
The 1xBet Team

Thumbnail of user avinashp16
2 reviews
1 helpful vote
  • Send Message
June 21st, 2021

Have mailed about my login problem but still nobody has come to out to resolve the problem is ths the way you deal with the customer problem. Had faced issues frm ths site earlier also but still continued on ths site but ths time its height. Was not able to login in my ACC was saying invalid user id or password clicked on forget password to create new one recieved verification code after putting verification code it asks to create new password after doing that also it's saying invalid user id or password. Tried so many times my 3500 rs is also stuck in tht acccount. So requesting plz give me a new password link to keep me still on ths site. And ths is really not right treating the customer

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Avinash P.!

Thank for your review. To understand all situation, please describe your issue in more details to our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID. We will definitely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user milank49
1 review
0 helpful votes
  • Send Message
September 18th, 2021

1XBET... they1000% scammer, they took back all my winning and close my account
I deposited 200$ and made 1500$ by betting. When i tried to witjhdraw. They asked me all the documents i have including my degreee certificate. They made me pose a photo with my passport and their fPPking email correspondence visible. I did everything they asked for, In the end, they close my account without me doing anything. This website is totally scam. This is my first step to reviewit. I will try to blacklist this WEBSITE

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear milan k.!

Thank for your review. To understand all the situation, please specify your client ID. We will surely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user srujanc2
1 review
0 helpful votes
  • Send Message
November 19th, 2022

Don't trust 1xbet
Don't trust 1xbet. They are doing fraud activity since last 10 months. I played last September and I will win the match I won totally ******* inr. They ask for varification when I tried to withdraw. After successful verification they block my account and weived off my winning amount. They told you have multiple accounts for that reason we block your account. But I don't have multiple accounts. This is my only one account in 1 xbet. I request you to don't go for that website. They are stealed my hard worked money. My 2 month salary amount are they stoled. I requested you to just Go for bet365.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear SRUJAN C.,

Thank you for your feedback. On your situation, we kindly ask you to contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID. We will check all the necessary information and back to you with an answer

All the best,
1xBet Support

Thumbnail of user jacks1148
1 review
0 helpful votes
  • Send Message
November 22nd, 2020

1xbet is a scam site. I deposited *******Irr to my account. After 1week waiting for recicve my money he responded a unrelated answer. I screen shoted all email. This site a big scam and cheating site. He use her credit among user for cheating and scamming user

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Jack S.,

To check the information we need more details. Please provide us with your client ID and the exact date, time and amount of your transaction to our email - public. Relations(at)1xpartner.com. Use@ instead of (at). We will check all the information and back to you with the answer

Best regards,
The 1xBet Support

Thumbnail of user rakeshv11
1 review
0 helpful votes
  • Send Message
June 11th, 2021

I wish i could give them negative start. It's been more than 3 months since i made deposit of 20k still it's not reflecting in my account. I have contacted them in all the ways, messenger, by calling, telegram and they send standard reply. Also, I have sent them the transaction details still they don't bother to respond.

My account Number: *******
Transaction details
Aril 2nd (transaction id- ************** 4IGAKWINYC0 TRANSFER)

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Rakesh V.!

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user virajp5
1 review
0 helpful votes
  • Send Message
February 24th, 2023

I tried to withdraw 2000inr and it was approved but after 2 days it got rejected and i didn't get any money
I tried again it's same again & again
They're just scamming

Service
Value
Shipping
Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Viraj,

This request was paid out, if you have not received, then please send the bank statement to info-in@1xbet-team.com

Best regards,
The 1xBet Team

Thumbnail of user hamleta
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

Las transmisiones en vivo de los eventos deportivos son de alta calidad, lo que permite a los jugadores disfrutar de una experiencia de apuestas aún más inmersiva.

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Hola Hamlet A., mi nombre es Michael.

Gracias por contarnos tu opinión.

Nos alegra saber que apreció nuestras transmisiones en vivo.

Atentamente,
Michael, equipo 1xBet

Thumbnail of user tejasm7
1 review
0 helpful votes
  • Send Message
November 7th, 2021

I withdraw many times 600 rs and got in 24 hours in account but when i try to get 8000 rs withdrawl, 1xbet show me message that it was completed but money is not get in my account, i ask for transacrion number for verify by my bank but they not give alsot tansaction number, and message me for complaint through email id. I emailed withbmy bank statement 48 hours ago but yet not getting reply from 1xbet. Not give me transaction number, now its look like doubtful for big money, if 1xbet show this message my id is ******* and yet not getting any good responce from your side from 48 hours

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Tejas m.,

Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy

All the best,
The 1xBet Support

Thumbnail of user matc35
1 review
0 helpful votes
  • Send Message
June 22nd, 2021

Avoid. I've sent 4 different photo IDs (driving license, passport, Canadian Residence Card, electoral voting card) and they still refuse to verify my account. I've sent them all with selfies, multiple angles, multiple backgrounds etc and it's still not enough. They just keep copying and pasting the same message:

"All requests are processed in turn. Please wait, you will get a notification."

This has been going on for 5 days now and i've lost 30% due to crypto price drops and I can't withdraw. Customer services keep saying to contact security. Security say my info is being reviewed.

I sent my driving license and they asked for my residence card. I sent my residence card and they asked for it with a selfie, at a different angle, and against a different background. This was done and they asked for A THIRD ID. I sent my passport from multiple angles and at a selfie. They asked for it held against light to show the see-through part. This was done and now I just get the same copied and pasted response about waiting.

I have opened a case with curacao egaming commission and I will help those who want to do the same. The commission have given them 7 days to resolve and I have sent them all of my proof.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear Mat C.!

Thanks for your feedback. To understand all situation, please specify your client ID. We will definitely check all the necessary information and get back to you with an answer

All the best,
The 1xBet Support

Thumbnail of user betaba
1 review
0 helpful votes
  • Send Message
April 4th, 2021

They are good betting site, but when they asked documnet it is borring, i give them my passport, my bank statmnet, mobile provider etc,... all datas and they said me you are under verfcation now you will get anwser in nearst time but still they said me wait all in turns, i waited 30 days without withdrwal just imagn my mom was sick i need medicine for her, but looks me begging my money here *******

Thumbnail of user lxbets
IxBet S. – 1xbet Rep

Dear betab a.!

Thank you for your review. For this moment you are going through the standard verification procedure provided by the 1xBet Rule:
2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified

As soon as the verification of your documents is completed, you will receive a notification in your Private Account
Please note that each step of verification can take up to 72 hours

Best regards,
The 1xBet Support

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Thumbnail of user lxbets
IxBet S.
Sports Betting
Typically responds within 3 days
1XBET BETTING COMPANY – ONLINE SPORTS BETTING
1xBet is a reliable bookmaker that strives to create a long-term association with each customer. We guarantee a personal approach with your best interests in mind, easy payment methods and, what is most important, 100% payouts on all winning bets!
May luck never leave you!

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