21Threads

As I look up reviews for this company... I realize their website and facebook reviews are completely made up... 5 stars reviews... 0 from me!

I would not buy from this brand if they were the last company selling shirts out there! Purchased Christmas shirts for my kids. Paid $71.72 for 3 shirts! What! That's plenty! Crazy weird cut shirts showed up. I contacted seller... said they don't do refunds but they'd get new ones out. A bad batch had been sent. They did end up refunding me $25, but I'm Still waiting for my shirts... have reached out multiple times and haven't heard back again. Won't refund my purchase fully... All of our holiday events we'd planned these shirts for are over... BOO. Shame on you 21threads. You're the Scrooge in our Christmas!

I waited over a month to receive my 3 shirts and a cup. The shirts were all huge... and I followed the sizing chart and ordered down a size. When looking at the shirts, I noticed one had a hole in the collar area (poor stitching) and the other had a defect in the ink not going all the way thru the print. No response from customer after FOUR emails sent and I also attempted to do the live chat on their website multiple times with no response! Never order from them again... cute prints but ZERO customer service!

Placed an order on the 6th, have not heard anything about shipping my order, called customer service numerous times, and says VM is full. What kind of business doesn't answer their phone and has a full VM? Wait and hope for email response, but after reading reviews, not likely.

Do NOT order from this company! It took 6 weeks for me to receive two shirts. I didn't get any tracking information until I filed a claim against them through PayPal. When the package finally arrived, they were not even the shirts I ordered. The quality is also horrible polyester. I spent $61, after six weeks got two shirts with the wrong design, and the company ignored two separate requests for a refund. They also blocked me from commenting on FB, and according to what I read about them on Instagram, they have done that to many other people. Please save your money and stay away from this fraudulent business.

Do not order from this company. I should have known better when there was no customer service phone number available. Sent wrong items and will not respond to numerous email inquiries to their customer service department.

I ordered 7 shirts and many other things from them last year and they were great! I placed another order based on my prior experience and that was on Oct. 4th I have heard nothing! The order isn't even fulfilled yet. All thier phone numbers are no longer working. And no one answers emails. I will never order anything from them again.

I received my shirt WAY LATER than expected and then it was terrible quality! The design is not centered... and part of it was screen printed on the sleeve?! I wrote customer service and they responded asking for a photo. I sent one and several other attempts to get a response, but NOTHING. I just wanted the shirt replaced because no way I'm wearing it! DO NOT buy from them.

I've purchased from this company a few times back in 2020. Was super happy with what I ordered and RECEIVED. I just placed a NINE shirt order, costing some decent money and the place is crickets! No one answers the phone, online chat, email…. Nothing! So bazaar and now I'm growing increasingly concerned I've been scammed out of $157!

Ordered shirt for a friend on Dec 10. Package arrived Dec. 28. No response to multiple email inquiries. Order was always in "processing" status. "Stacy" (name on spam emails) never gave updates on order status, no phone number given, online "chat feature" was never available. After it finally shipped, they asked for a photo of the shirt to post on their website!. I sent them a screenshot of my emails asking for updates and the shirt in "processing" status for over 2 weeks. The shirt was OK once it finally arrived, the only reason I give 2 stars instead of one.

I ordered thinking these would be great for Christmas but quickly realized that they wouldn't make it here on time based on other reviews. I emailed 3 times within the first week to cancel with no response. "Stacy" also messaged me on Facebook a few times about ordering more things and when she asks if she can help with anything I get ignored when trying to cancel. What shoddy service.

Ordered four large raglands at $100 in early December for a Dec. 23 party. Package arrived on Dec. 24 - with a small Michael Jackson sweatshirt! LOL Will take a pic of my pathetic MJ sweatshirt. Have emailed and messaged the company and no response. Good luck out there!

If I could give a zero I would. The worst company I have ever ordered from! DONT do it! They have no phone number, they dont respond to your emails and your order status never changes. I ordered shirts 7 days ago and they still havent been shipped. They are still "being processed". I have asked for a refund and I get no response. My next step is the better business bureau! Horrible customer service!

Have received no reply from customer service. Have attempted twice. Ordered shirt Order #*******. Was to be shipped in 3 to 5 days. Received after 18 days. Too late for 12/01 event. Requested to return unopened for refund. No reply. Twice. I now see fine print on website says refunds only in form of store credit. Would you return - will be out of money and without product. See their BBB rating. Wish I would've reviewed ahead of time.

I placed an order and I never received any notifications that it never shipped or that it was delayed. I call because I paid extra for next day shipping to be told that it had never left the warehouse. This happened to me multiple times. I would not buy from this site if you are expecting reliable delivery times.

I am so disappointed with the quality of these shirts! Totally my fault for not reading all details, but they don't offer refunds or returns and the shirts are mainly polyester and unisex, so uncomfortable and big! Overpriced and cheap!

Site promises a "happiness guarantee." I spent $24.99 on youth raglan tee. The quality is terrible. The neck is stretched way out and the printing is poor. I have emailed, called, sent Facebook messages. No response.

Multiple emails sent with no response. No email to confirm shipping or tracking. Tried to call 800# - no answer and voicemail is full. Live chat isn't live - no one there! This company has a great product but very $#*!ty customer service.

I bought Christmas shirts that I loved. (minus that one was missing but they sent another one). Ordered St Pat's shirts over a month ago. Tracking says it wasn't even picked up yet. Sent 8 emails to Support without even a reply. Now I'm done with them. The quality wasn't great anyway but the lack of customer support is the deal breaker. How can they not have a number to contact them. Don't do business with them. Not worth it.

They sent me a shirt that was 100% polyester, and see-through. They claim that it was the correct shirt, it's not. The papaya shirt they sent me is dark pumpkin orange. I've asked for a refund and have yet to hear anything from them.

I ordered two shirts. I did the bogo special which I thought was a great deal! I ordered both small t-shirts. The designs were just what I wanted also.

The bad: they are mainly polyester blend shirts. One shirt has a really tight neck and is pretty big. I posted a pic, it's peach with dope written across front. Just feels like it's an irregular shirt altho I know it isn't.
Second shirt - really thin and band at bottom hem of shirt gets really tight so it isn't consistent with the rest of the T-shirt. Kind of weird.

I put pics of both shirts and compared to a Nike T-shirt I just got in the mail also that's a size medium. I think if they were to use the same supplier for all of their T-shirts, it would be a better product. But both of the T-shirts come from diff companies and that's why sizing seems to be all over the place. I'm not going to hassle and return but I won't order again bc I'm just too picky about my T-shirts. I feel like I don't know what I'm gonna get next time.

I placed my order on December 5th, they got a fedex tracking number and said it shipped December 12th. Took a week just to get a tracking number from FedEx. Package was actually never sent, FedEx never received it... tracking status is unknown. No responses to emails, no responses to phone calls, voice mailbox full. This seems like a total scam to me and I will never order again. Going through PayPal for a refund at this time. Garbage company!

I ordered 2 shirts. Both are comfy & I'm glad I sized down due to them being unisex sizing. The one shirt is great, design looks good - however the second shirt has text on the front that is completely off-centered. :( It starts about 2 inches away from one armpit seam and is 6+ inches away on the other armpit seam.

So i guess if you order a shirt from them and it's the wrong size you're stuck with it- i was told first that all i was eligible for was a 40% off coupon for the right size... after several emails good grief! I wont buy from them again.