• 32 Degrees Official Site

32 Degrees Official Site

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Overview

32 Degrees Official Site has a rating of 1.9 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 32 Degrees Official Site most frequently mention customer service, and tracking number problems. 32 Degrees Official Site ranks 126th among Fabric sites.

  • Service
    59
  • Value
    57
  • Shipping
    62
  • Returns
    41
  • Quality
    55
Positive reviews (last 12 months): 9.5%
Positive
2
Neutral
0
Negative
19
12
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How would you rate 32 Degrees Official Site?
Top Positive Review

“Awesome”

Linda H.
5/14/24

I can't say enough good things about this company. I have bought numerous articles of clothing from this company including sports bras which I love. Everything I have purchased has been very high quality as well as being so soft & comfortable. Their customer service is great too.

Top Critical Review

“Order shipped but…”

Kim C.
10/24/24

I ordered some items for my church collection and after waiting over a week for it, I now have to go to the post office to pick it up. I will not order here again. I'd rather pay normal prices to have it delivered to the address provided. Not looking forward to standing in a post office line on my day off. Think twice before ordering… not the way I want to spend my day off!

Reviews (111)

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Reviews that mention popular keywords

customer service (34)
Thumbnail of user paulb3226
GB
1 review
1 helpful vote
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October 23rd, 2021

Just brought a twin pack of long sleeve t-shirts for £9.99. Great for under shirts. Warm dry quickly. What do you want for a fiver

Products used:
Long sleeve t-shirt

Value
Quality
Thumbnail of user connied562
South Carolina
1 review
5 helpful votes
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September 16th, 2023
Verified purchase

The lounge wear aka pajamas are clingy and hot. I guess it has to be 32°F to be comfortable. Very disappointing.

Thumbnail of user richardf2505
Pennsylvania
1 review
1 helpful vote
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January 10th, 2024

If I could give it a minus star I would give it a minus TEN!
Numerous times trying to get a order resolved and NO solution!

Tip for consumers:
Never will I SHOP at this terrible non supportive non costumer service place again!!!

You only get one chance to prove yourself and it failed miserably !!!

Products used:
None never received my replacement jacket or refund !!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joand565
Florida
1 review
8 helpful votes
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October 4th, 2022

I've been waiting for an order for 15 days, they don't have a phone number, they don't answer emails only automatic responses, in two words A DISASTER, AWFUL

Tip for consumers:
I've been waiting for an order for 15 days, they don't have a phone number, they don't answer emails only automatic responses, in two words A DISASTER, AWFUL

Products used:
shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user harryt150
Idaho
1 review
1 helpful vote
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August 8th, 2021

Love shirts but sizes tend to be small. I got a bunch of XL but too small. I stupidly removed tags so can't return

Tip for consumers:
Tags must be on stuff if u want to return

Products used:
Shirts shirts- shirt size run small

Service
Value
Shipping
Returns
Quality
Thumbnail of user angela422
Florida
1 review
4 helpful votes
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January 28th, 2022
Verified purchase

I placed an order for winter jacket. And I never received my order. I reported it to BBB. I'm waiting for the results of this complaint.

Tip for consumers:
I placed an order for winter jacket with 32 degrees and I never received my order.

Products used:
I never received my order of a winter jacket

Service
Shipping
Thumbnail of user kimberleys104
North Carolina
1 review
2 helpful votes
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November 17th, 2021

I ordered on 10/31/2021 and still have not received my order and everything that I ordered was in stock. I will never order from them again!

Thumbnail of user ak266
Nevada
3 reviews
4 helpful votes
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June 3rd, 2021

Ordered two weeks ago. Apparently my order is tooling around the desert on a tortoise. Won't be buying again.

Service
Value
Shipping
Quality
Thumbnail of user briant696
Arkansas
1 review
1 helpful vote
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November 11th, 2020

Very satisfied with their product, order experience, and shipping. Not sure why all the negative reviews.

Tip for consumers:
Join the 32 Rewards Club

Products used:
t-shirts, underwear, base layers, jackets, masks all men's and women's.

Service
Value
Shipping
Quality
Thumbnail of user lynns1157
Illinois
1 review
6 helpful votes
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November 22nd, 2022

I can't reach anyone to talk to. They have my money and i have no clothes there is no way to reach them they scammed me

Tip for consumers:
Don't buy from them

Service
Value
Thumbnail of user jenniel105
North Carolina
1 review
5 helpful votes
  • Send Message
June 6th, 2022

Where is my refund you promised. I sent back 2 orders you said you would refund my money. WHERE IS IT

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