• 3Gorillas.com

3Gorillas.com

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Overview

3Gorillas.com has a rating of 3.5 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 3Gorillas.com most frequently mention customer service, free shipping, and air conditioner. 3Gorillas.com ranks 3528th among Home Shopping sites.

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1,257 reviews

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Top Positive Review

“Great motion sensor flood light with built-in capabilities controled through Bluetooth”

Brad M.
10/2/17

I needed to replace an old flood light and decided to give this light a try for the additional features that you don't get from the standard flood. First it was packed well to protect the product. The light was very easy to install. I had it up in less than 15 minutes. Does a great job illuminating backyard with a full range of adjustments to direct the beams. I downloaded the Bluetooth app and it synced to my phone in seconds. The controls worked as described and give this light many more capabilities than the normal flood. Overall, I am very pleased with this motion sensor flood light.

Top Critical Review

“Won't get what you ordered”

Justin H.
10/8/20

Its a long story but in short you will get something similar to what you ordered but probably more damaged than promised and missing, damaged, and incorrect parts. Just save yourself some time and buy new. It's not worth the hassel.

Reviews (263)

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Thumbnail of user harrym750
Harry M.
17 reviews
0 helpful votes
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May 23rd, 2017
Verified purchase

My fault but did not see that units were refurbished.Will definitely research more next time! Shipping was fast and website is easy to use although item did not specify refurbished.

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James S.
1 review
0 helpful votes
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August 1st, 2017
Verified purchase

There were installation pieces missing. I called Danby and they are sending new parts-IN EIGHT TO TEN WEEKS, VERY UNHAPPY WITH THE PRODUCT.
Customer service at Danby said this was an older product and would take longer to get parts.

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Jeanne Z.
3 reviews
0 helpful votes
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August 17th, 2018
Verified purchase

Simple, easy ordering and checkout. Video helpful in deciding whether to purchase. Also, reviews noted great customer service. So, I'm hoping item is in great condition upon receipt.

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Jossalynn H.
1 review
0 helpful votes
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March 8th, 2017
Verified purchase

The first de-humidifier kept leaking from the moment we plugged it in, so my husband called the company and they were great about sending us a replacement right away. Thank you so much.

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Andrew C.
24 reviews
0 helpful votes
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April 22nd, 2016
Verified purchase

Great prices for refurbished appliances + you have solid online user reviews + a decent piece of mind with a 90 day guarantee. Great compromises vs. buying new in my opinion.

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Mandy Z.
4 reviews
0 helpful votes
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January 28th, 2016
Verified purchase

We have only had the product for a few days but could not be more happy with how it performs and at such a cost. Thus far 3Gorilla products are the way to go!

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MM R.
1 review
0 helpful votes
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May 22nd, 2016
Verified purchase

Great customer service when pointing out a concern with an email with the wrong price on it. You adjusted the discount to assist with misprint. I greatly appreciate this.

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Joe P.
1 review
0 helpful votes
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June 30th, 2017
Verified purchase

ICE Maker arrived quickly, Has quite a BIG Dent in the side. GLAD IN WAS BUILDING IT IN UNDER-COUNTER! Came with 9Ft of 1/4" hook up tubing, but NO FITTINGS! This is not a problem for me as I am a professional, and have fittings in inventory. Would piss me off if I was an average consumer.

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Ellen R.
1 review
0 helpful votes
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January 17th, 2014
Verified purchase

I was surprised there was no packing in the package when it arrived a few days later than I expected. Glad we found the item here and the price was good. Thank you.

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Linda F.
2 reviews
0 helpful votes
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July 17th, 2014
Verified purchase

We were looking for a specific size and power level in a portable air conditioner and 3gorillas had just what we needed at a great price. The unit works as expected and we've had no problems.

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Bob C.
1 review
0 helpful votes
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May 8th, 2017
Verified purchase

Great price for what I need. But, one of the units has a broken lid for the air out vent. This was not damaged in shipping. It appears it was shipped broken.

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Techie Y.
1 review
0 helpful votes
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July 25th, 2014
Verified purchase

The website s easy to navigate and the price was better than other online places. Also, the free shipping saved my another $30.00 compared to other websites that featured the same product.

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Bobby G.
5 reviews
0 helpful votes
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July 19th, 2017
Verified purchase

Overall my shopping experience was good, quick and easy. But unit I received was scuffed up and a couple cracks in plastic but easy to fix. Works great

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James W.
1 review
0 helpful votes
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July 20th, 2018
Verified purchase

I was a little reluctant to buy refurbished, but after watching their video, I was convinced. I just hope they live up to their hype. Free shipping and no tax was a bonus.

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Deborah C.
1 review
0 helpful votes
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August 5th, 2017
Verified purchase

I cant say yet how it works as I have not received it. But site was easy and ratings were good

I have received it and it works great!Highly recommend

Thumbnail of user susann1630
Pennsylvania
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Chris was very helpful. He and his son were there on Saturday to help my husband load it.

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Tony E.
1 review
0 helpful votes
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September 15th, 2017
Verified purchase

Product received in a timely manner. However, the product is damaged. The whole right side is smashed in. Overall, I'm pleased with the inventory 3Gorilla's has, the pricing and the shipping.

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Scott f.
1 review
0 helpful votes
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January 8th, 2014
Verified purchase

I bought a Danby 54 bottle wine chiller and arrived at my house quickly and the deliveryman brought it right to the room in my house. I just had to unwrap the chiller and plug it in.

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Steven W.
1 review
0 helpful votes
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July 11th, 2017
Verified purchase

​I received the Whynter portable air conditioner in good condition. However, the large intake hose is spiraled in the wrong direction for the two (2) "curved neck connectors" that are supposed to attach to the ends of it. The instructions say to turn them on in a clockwise direction, but since the hose is spiraled in a clockwise direct, that is impossible. It is also impossible to turn them on in an anti-clockwise direction. It is equivalent to trying to put a left handed nut on a right handed bolt... it just doesn't work.

The exhaust hose and its connectors work just fine as designed, so I think I just received the wrong intake hose.​ I completed the installation using duct tape to attach the intake hose to its connectors, but it looks pretty shabby. I notified customer service of this problem by email and asked for them to send me the correct hose. So far I have not received a reply.

I like the product and intend to order another one if they have anymore available and correct this problem.

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Ruben W.
1 review
0 helpful votes
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August 11th, 2016
Verified purchase

Your shipping company has to be more care with shipped item, there was small damage to side of Air conditioner, which did hinder performance.

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Timothy K.
20 reviews
0 helpful votes
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August 1st, 2017
Verified purchase

So far it has been great. Quality of product and all parts being there when we set it up next week will be determining factor.

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John E.
25 reviews
0 helpful votes
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May 27th, 2017
Verified purchase

First time buyer with 3gorillas...never heard of them until today.

Excellent service and product, will order from them again.

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John k.
1 review
0 helpful votes
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July 27th, 2017
Verified purchase

Easy to order, Hope product as good as reviews. The remote does not work properly. Turns unit on but then the electronics go wacky

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TJ I.
3 reviews
0 helpful votes
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June 29th, 2014
Verified purchase

So far finding the product I was looking for was fairly easy. Free shipping is nice. Product works well and looks almost new!

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Jeff R.
3 reviews
0 helpful votes
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August 17th, 2017
Verified purchase

Not happy with the UPS Driver. I was Home all day, watching TV in my room 2 Dogs. And NOT once did me the dogs or my room mate even hear the door bell or knock on the door. If the package did not weigh 100 LBs odds are it would have WALKED from just being dropped off at my front door, H*** for all I know someone might saw it and went to get a buddy with a truck or dolly and lucky I was in the habit of opening the door every hour checking. I Live 2 doors from a Major Street my Front door is seen from that street.

I Did notice the Window mount was cracked on one the railing sides And surprise it does not come with a Half Insert in case I was going used Both Vent holes, I just did the exhaust to outside and left the Intake to take in the room air. As both vents going out side I could not lock the window kit in my window with out Trimming that internal track piece in about a 3rd. As I mounted it on a Vertical window.

Otherwise, I notice the Unit ran good, am kinda surprise about every 3-5 mins it seems to click on when the room goes up 1 Degree from the unit setting. Would be happy if it would let the room warm up 3 degree's before it clicked back on and cool the room again so not so much on and off.

Room is a South West Room and it gets hot is who reason I needed to chill it down as going from Swing to Graves which means I sleep during the day and not trying run my whole house A/C to just chill down the master Bedroom.

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From the business

We offer High Quality, Brand Name New, Scratch & Dent and Refurbished Products at the LOWEST prices on the Web! Shop our Major Appliances, Portable Air Conditioners, Heaters, Wine Coolers, Mini Refrigerators, Ice Makers and More. Check back often as our inventory changes all the time...

Business History

We started our business in 2003 and have been offering the Best Deals we can find still to this day.

Company Representative

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Blue G.

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