3stepdivorce

I paid for 3StepDivorce assuming they would be able to answer any questions I have as I filled out the questions on their website (not legal advice, but questions such as "Where should I include this piece of information?" Their response time varied from a few days to several weeks and the only response I ever received from them was "kindly adhere to the filing instructions guidelines found on your portal." So I decided to do the Guide and File which is FREE on the Minnesota Judicial Branch website and that was a 1000x more helpful than 3StepDivorce. Their program was confusing to use with no help from customer support. 3StepDivorce was an absolute waste of money.

My wife and I started filling out the basic info but to continue we were required to pay $300 to move on. The questions at that point then begin to use the terms "husband" and "wife" and there is no option to switch to wife and wife, or partner 1 and partner2 etc. This means one of us would need to be considered the husband. I tried to get them to refund the money but they refuse.