4WheelOnline

I am glad to have stumbled upon this website as I was looking for a new set of tires for my 2016 Mazda CX-5. I asked the agent for an all-season tire recommendation and he mentioned Continental ExtremeContact tires. He appears to be very familiar with the product because he answers all the questions I have. I ended up buying a set and waited for a week for it to be delivered. The size that he suggested perfectly fits on my wheels.

5 Stars I was in desperate need of new tires. Called in to see if they were in stock as all the local shops said they were back ordered. They had them in stock at a fair price and I had them in 5 days. Thanks

Did alot of research and contacted customer service with even more questions. They were very polite, knowledgeable, and explained everything in detail so I could understand the ins and outs of the parts I was needing. And they even had the best price I could find anywhere. This was my first purchase and definitely won't be my last! Thanks 4 Wheel Online YOU ROCK!

Needed some new wheels for my F250 and was unsure what were the rights one to fit. I called customer service and they helped me get the right ones. Product was in stock and the delivery was fast. 5 Stars and I will be back for more awesome parts for my truck.

I've read a lot of negative reviews about 4wheelonline but the product reviews that the actual shop have is different. Previous customers were pleased, so I tried. I purchased a new set of Nitto Ridge Grapplers from this store with an off-road wheel. I got if free mounted as what they advertise online and it is of good quality. I set it up in my jeep and it looks good. I had no issues with their customer service rep. The agent I spoke to seemed friendly -- he suggested what size would be best for my JK.

First transaction and certainly not the last since I've seen a wide variety of auto accessories that I want to purchase for my ride.

I was in a bind and needed the parts fast. I called Customer Service and they were so helpful, They confirmed the exact parts that were needed for my Jeep, had them all in stock, and were able to Next Day Air them to me. The additional Next Day Air cost was reasonable and they truly got me out of sticky situation - I was stuck in a corn field. I will definitely be passing along this experience to all my buddies.

Truly poor customer service...
They even went after a review I posted, I posted my experience and they are trying to fight my review. I have my proof of purchase though
Now, I writing another one, since I am very unpleased with this company..

Terrible business practices. Sold me a stereo, but intentionally shipped a water heater switch. They knowingly accepted my order for the stereo, but didn't want to honor the price. Rather than apologizing and canceling my order they shipped me a completely unrelated component. They knew exactly what they were doing, admitting as such by sending me the wrong item and then admitting to the pricing error. They are not respectable, professional, or ethical. I could have understood and would have respected them more if they admitted their error in putting the stereo up at the wrong price and cancelling my order; but they went ahead with the entire process as if they were going to complete the order, though sending me the wrong item. Such a scam of a company. I have no idea how they have a good BBB rating. This isn't a quality company. They know what kind of business they are.

Ordered wheels from 4wheelonline.com 2. 12. 19 I even called to verify their supplier had the 5 beadlocks in their warehouse. The next day 2. 13. 19 I got a call from 4wheelonline stating the wheels are no longer available. I asked for a refund that day. Well, since 2. 13. 19 I have contacted 4wheelonline 5 times and they say that they need a refund from their supplier to refund me. What The Funk, I purchased from you, not your supplier. Refund my purchases and take the refund from your supplier up with them. Dont penalize your customer for a bad supplier. I need my refund so I can go to a reputable source for my wheels. It is now 2. 26. 19 and STILL NO REFUND! 4wheelonline.com ARE SCAM ARTISTS!

I've never felt more ripped off in my life. I bought a set of wheels, the chrome was coming off. Told me it was under warranty, to pick out new rims and they would reimburse me. Once I got my rims they told me they weren't covered under the warranty, and I could return the rims if I wanted.

Ordered an item on 6/18/20. Credit card was charged on 6/18/20. Reputable companies don't charge you until the product is shipped. Requested a tracking number on 6/25/20 per their website instructions. No response. Request a tracking number again on 7/1/20. No response. Called on 7/8/20, and was told they have stopped doing business with the manufacture and can't fulfill the order. Why wasn't I contacted when they stopped doing business with the manufacture? The person said he would cancel the order and request a refund. He said I would be notified of the refund within a 3-7 days as they only process refunds once a week. So, I guess I just gave them an interest free loan for 25 days and delayed my project for 25+ days. Hope I get my refund.

I ordered a set of 35x12.50r20 nitto trail grapplers on amazon prime day. They were for an almost too good to be price 240$ a tire... anyways paid em they said they shipped. Then day b4 they arrived seller refunded my money saying "customer returned" they lied. Amazon called them and they then said well they had oversold too many. Well there add in Amazon he raised the price and still showed they had 16 in stock. They never contacted me nothing. I missed out on other prime tire deals that day, Amazon is investigating them and hopefully they will not be on the market place any more with there deceptive practices. Just stay away from this company 4wheelonline.

Like all the others, customer service is really bad, I would like to use other works but I will be nice. Ordered a set of nerfbars which I recieved right away, but they only sent ONE bar. All the hardware for both sides were there. Called to get the other one was told I have to order another set for replacement and send back the parts I did not need with a return number.so I did and was charged for the second set and was emailed a new invoice. When I called to get a delivery date I was told they are on back order for 3 weeks, but they now have $300.00 I have one nerfbars bar and have to wait 3 weeks. I should not have been billed if they can not ship. Very bad business and they didn't seem to care

I bought a shock system from them and they sent the wrong parts. I had to pay to return them and was again sent the wrong parts. I paid to again return then and cancel my order to buy from somewhere else. I am unalbe to a refund credit after several months. Dtill without a new shock system.

Order a set wheels for my car on line. Did not receive a email with a tracking number. On the second day from the order I called customer service. They said the wheels are not in stock and it may take a few weeks to get them. I told them just cancel the order. I was not going to wait that long. I pacifically ask if I was charged for the order. They said no. I bought wheels from someone else. But yet the wheels from 4WheelOlins came a week and half later and they changed me. I called them back and they said they have record of canceling the order. So here we go the battle begins.

Unbelievably rude
These people obviously do not want to sell wheels
They guy laughed at me and told me the wheels I wanted were ugly after keeping me on hold for 10 minutes
Then he proceeded to tell me which wheels I should get and then came back and told me he has NO wheels in stock
This guy was a straight up a**hole
Don't even waste your time
Pay more and go elsewhere

$2500 order and 7 weeks later and still waiting
I would never recommend this company!
Every week I call and get the same answer "next week"
Do not give them your business!

Be careful with this company, had a horrible experience that never got resolved but as long as 4wheel online has their money... I guess that makes it ok! Personally I will NEVER do business with these people ever again, PERIOD. Google their reviews BEFORE purchasing from them, don't be me!

After contacting and filing a complaint with the Federal Trade Commission and the Florida Attorney Generals office, I finally received a refund after more than a month from the original order date. A word to the wise; Pay the extra $ and get your products from a reputable business.

There's a very good reason they have their own google reviews and Facebook reviews disabled. This should have been a warning to me to look deeper before ordering from them to save a few bucks. That decision ultimately cost me hundreds more in the long run.

I ordered a set of vision wheels from them. The wheels came and two of them were damaged. One from shipping and one has a significant defect in the machine finish. During this time I decided to lower the car and needed a narrower wheel anyway. So I submitted a return request for the two damaged wheels and ordered two more. When I called to check the status of the return request, the guy I spoke to was incredibly rude. He was condescending and just talked over me. They gave me the runaround always telling me that the returns guy was out and to call back next week. When I finally talked to the returns person, he was nicer, but also didn't help. They told me that fedex would be by to pick them up, but provided no time frame or documentation. So I was instructed to just leave them outside for FedEx to pick them up. After several days I called back and got the runaround again. They are either completely incompetent or intentionally deceitful. Either way, I regret doing business with them. As a business owner, I know that this sort of poor customer service is not how you succeed long term or grow your business.

Now I'm stuck with 6 wheels and two that I can't even re-sell because of the damage.

Accidentally ordered double the sets of tires I needed 5/25, called to inform them it was a double order 5/26 they claimed they already shipped and could not cancel. Found out they shipped on 5/30 and SHIPPED TO WRONG ADDRESS! I requested again they cancel one of the orders as it was doubled and they still shipped both (to the provided address this time). Will never order from these people again.

WHAT A FU**ING JOKE THIS COMPANY IS... STAY FAR AWAY. WHEEL AND TIRE PACKAGE MOUNTED AND BALANCED... SHOWED UP AS TIRES ONE DAY, WHEELS A WEEK LATER. OBVIOUSLY NOT MOUNTED AND BALANCED AS ADVERTISED. WRONG LUG NUTS, WAITING OVER 2 MONTHS FOR REFUND, STILL WAITING AND NO RESPONSE FROM THEM. STAY FAR FAR AWAY FROM THIS COMPANY. BUY FROM SOMEONE REPUTABLE.

I ordered 4 wheels off the website. The following morning I get an email telling me I need to call them because there is a problem with the order. I call and am told they only have 3 in stock. Ok, I cancel that order, find one of the wheels on Amazon and order it, then come back and order the 3 they told me they had. I get a call the following morning telling me they only have 2 in stock. Really? OK, I ordered the 2 they have in stock and go order another one from another seller on Amazon. A few days later I have received the 2 I ordered off of Amazon but still don't even have a tracking number from these guys for the 2 they charged me for. And yes, they are already on my credit card statement. So I call and ask them what's up with my wheels? They tell me now that they don't have any in stock and don't know when they will get more. No apologies, no nothing! So now I am stuck with 2 custom wheels and no matches for them! I told them to just refund my money. We'll see if that happens. Don't waste your time with this place. They are just another retailer and not a warehouse. They don't stock items, they wait until you place an order then they order it from a different warehouse.