500px

This is the most complicated and the customer service ineptitude is the worsts that I have ever experienced. Don't pay them, once you do, you will have 0 customer service. I'm not kidding, don't publish your hard earned art on this website, it's a joke. I'm SURE they pay others to rate your photos for "perks".

I am a boudoir photographer and some of my images contain nudity. They have two categories, Nude and Boudoir with thousands of images showing genitals but some how they determined that one of mine violated their terms of service and they immediately banned my account after many years of paid membership. One of my photos even won editors choice.

Don't be fooled and don't upload your content to a Chinese owned company.

https://www.$#*!500px.com/

Nice pics from photograhers they abuse. Secretive system of scoring images, that leaves you wondering whats going on. Mostly a popularity contest with little regard for picture quality. Users with 100 followers compete with users with 200,000 followers. All with some secret voodu method of scoring likability of image. They control who sees your images, people cant like what they never see. Useless customer service.and so much more...

I upgraded to an Awesome account on 500px after I had enjoyed browsing photography on the site. It took me a while to get round to attempting to upload any images of my own.

When I did attempt to upload images I found that the upload functionality is so unreliable that attempting to upload more than 3 images at once almost always results in some images failing to upload - they get stuck at "100%" and uploading is blocked. In one instance attempting to upload 20 images in one go resulted in 17 failures. It took me around 1 hour to upload 70 images. Uploading images should be straight forward and easy - it's a breeze with Flickr.

After uploading my images I realised that reordering he images in a gallery does not work. Some images simply refuse to be reordered by dragging and dropping - the only available mechanism - no matter how many times this is attempted.

I raised these issues with 500px support. They state they will respond within 2 days but after 4 days still no response. I then looked into Flickr instead and the user experience is far better - so much better that a comparison is meaningless. It would be like comparing eating excrement to a fine dining experience.

I decided to ask for my money back. At this point it had been 32 days since I upgraded my account as it had taken me a while to get round to using it. I received just a short response saying that I was over the 30 day grace period with absolutely no mentioned of the issues which I had been experiencing. Clearly they do not care about the quality of the product they are offering and the customer service. Avoid at all costs.

I have been with 500px for over 10 years and have made many fellow photographer friends and enjoyed the community spirit. Like others I have submitted some of my images for purchase through their partnership with Getty images. I have made some money out of it but having recently had one of my photos published in NPhoto, the Nikon only magazine, I felt really chuffed and optimistic about making a good sale. However, I had to wait, 5 months before I got paid a measly £0.23. I thought at first this was a mistake, as it was a 2 page spread and must have been a high resolution image. I contacted 500px several times who eventually got back to me and came up with some lame excuse that the money from this sale would have been a 3 way split and basically said this was the situation in the current climate in stock photo photography which was total nonsense. In a recent centre spread in Dorset Magazine I was paid well over £100 instantly once my invoice was sent. Clearly this is the way forward for me. I feel this company shows little consideration for the work of others with the effort photographers put into showcasing their work and I have now removed all my photos and cancelled my account. I have also been unhappy with the lack of support and consideration for the photographic community, which clearly seems to be an issue at the moment. I will also be writing to NPhoto about this situation, as I have been a long time user of this magazine and sure they would be interested in this. Shame on you 500px.

Newish photography site for photographers. The quality of the photos on this website are superb and beyond that of flickr. Few amateurs and most are semi pros or pros. The down side of this website is that I believe as of now if you upload a photo it belongs to 500px. I could be wrong but that is how it seems to me. They are working on making this a stock photography website and I have read online that they will give photographers a good split and sell photos for more than a dollar like they do on istockphoto. I am hoping this website takes off but I feel like they need to make it more clear to us photographers how our images will be used and how much we can make from selling them both now and in the future. I think the best part of the site is being able to follow really good photographers and seeing your feed full of quality images. Their mobile 500px app is also pretty good.

The site is excrutiating to deal with in regards to receiving payment from them when work is sold by them for licensing. There is an inordinate amount of wait time required before the photographer can request payment. My latest example: I was informed that a work of mine was licensed. I waited the obligatory time (I believe it was 45 days) prior to having the ability to request payment. Finally, I filled out a W9 form, requested payment and three weeks later I have still not received payment to my PayPal account. Numerous emails exchanged with their alleged customer service rep "Steph" and as I write this, it is three weeks since requesting payment and no payment has been received. They are simply not worth the aggravation versus the pittance that they pay photographers.

My recent experiences with 500px were completeiy disappointing.

In my opinion, the level of their customer service is much less than acceptable as good business practice. I am a professional photographer and recently had my paid subscription account deleted soon after payment. Of course, no refund was returned to me and my payment was simply lost. It makes me wonder how much revenue is generated in this way.

In addition, when I contacted their "customer service" unsubstantiated claims were made regarding my copyrighted, photographic, intellectual property. Two 500px employees claimed in writing, via email, that I posted other peoples photographs. This was neither communicated to me or substaintiated in any way. As a professional, I most certainly would never do this and find this claim appalling.

Again, in my humble opinion, be careful here. There are other excellent sites available that offer an overall far superior experience. The only basic value here is to subscribe to the free option. Good luck! And Good Photography!