ABCmouse has a rating of 2.0 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ABCmouse most frequently mention credit card, customer service, and free trial problems. ABCmouse ranks 372nd among Kids sites.
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My 4-year old loves ABCmouse. She loves to sing along with the various alphabet songs, she knows the character names, and she particularly loves talking about how many tickets she has. She has definitely really leapt ahead in her letter recognition and general understanding of the alphabet since she started playing. We did try the personalized assessment (which costs extra) and found it was not really worth it -- it didn't actually change anything in the base app experience which is where our daughter spends all her time. But the base app is pretty fantastic.
This app is good, but the only issue I have is, that it charges you every single time when the child goes onto another level to unlock. No one has that type of money to pay for each and every learning session. Not happy!
My son and I love the different engaging activities on abcmouse. My issue is the constant issues of it freezing in between moving to the next step on the learning path or during videos. It gets frustrating for my son and many times opts not to use this platform to avoid these problems. I paid money to use it for a year so I try to encourage him to use it as best as I can. I just hope that many of these glitches can be rectified.
The content is great! My
Kids love it. However, it's very frustrating when the site freezes and the kids have to stop, close the app the open it again. Also hard to explain this to my 4 year old.
We love the content but the app freezes a lot for us which is frustrating for my 3 year old.
ABC mouse is a good learning site for young children. DON'T try to take advantage of an offer, if you are already signed up. Obviously adding and subtracting is not a strong point of the accounting office. There is NO SERVICE regardless of how many e-mails you send. I cancelled my subscription after being ripped off for $60. They should be ashamed of themselves. You are only big for so long... ask Levis, Playtex, GM! What goes around com, es around.
Why did ABC Mouse change their layout? It was so easy. Now you have to have a workshop just to put in lessons for your kids because it's too hard to figure out unless you work for ABC Mouse. But I've called them too and they had a hard time walking me through the first lesson. I have spent HOURS and HOURS trying to figure out your new updated version of ABC Mouse. It was SO easy for the teacher if they were working on a certain letter, number, or sight word to just simply click and drag to your lessons. It would put everything for that letter, number,... with it - no wasting time searching for each thing that begins with the letter or number you are working on. It was SO simple. Now I am totally confused. My kids use to LOVE ABCMouse. Now, it takes too long to create lessons. PLEASE BRING BACK THE OLD VERSION! I know it's free to teachers (as they have reminded me) but I'm definitely not going to recommend this version to parents if I can not create the lesson successfully! Please change it back to simply! A teacher's job is tough enough,. We don't have time for this!
If you want to cancel the membership you need to do it through iTunes.
Look at this link
https://www.youtube.com/watch?v=f8H9VrlpcuY
ABCmouse.com helps kids learn to read through phonics, and teaches lessons in math, social studies, art, music, and much more. For kids age 2 to Kindergarten.