• ABCmouse

ABCmouse

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Overview

ABCmouse has a rating of 2.0 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ABCmouse most frequently mention credit card, customer service, and free trial problems. ABCmouse ranks 372nd among Kids sites.

  • Service
    14
  • Value
    14
  • Shipping
    5
  • Returns
    9
  • Quality
    11

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.7%
Positive
1
Neutral
3
Negative
9
1
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How would you rate ABCmouse?
Top Positive Review

“My 4 Year Old Loves It & Is Learning”

Simon S.
4/19/23

My 4-year old loves ABCmouse. She loves to sing along with the various alphabet songs, she knows the character names, and she particularly loves talking about how many tickets she has. She has definitely really leapt ahead in her letter recognition and general understanding of the alphabet since she started playing. We did try the personalized assessment (which costs extra) and found it was not really worth it -- it didn't actually change anything in the base app experience which is where our daughter spends all her time. But the base app is pretty fantastic.

Top Critical Review

“Ok”

Mamie S.
7/22/24

This app is good, but the only issue I have is, that it charges you every single time when the child goes onto another level to unlock. No one has that type of money to pay for each and every learning session. Not happy!

Reviews (104)

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abc mouse (22)
Thumbnail of user kelseyk153
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

My daughter plays it with out being asked. It's a great tool to help with our homeschooling.

Thumbnail of user simons233
2 reviews
1 helpful vote
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April 19th, 2023

My 4-year old loves ABCmouse. She loves to sing along with the various alphabet songs, she knows the character names, and she particularly loves talking about how many tickets she has. She has definitely really leapt ahead in her letter recognition and general understanding of the alphabet since she started playing.

We did try the personalized assessment (which costs extra) and found it was not really worth it -- it didn't actually change anything in the base app experience which is where our daughter spends all her time. But the base app is pretty fantastic.

Products used:
ABCmouse

Service
Value
Thumbnail of user caitlins77
2 reviews
0 helpful votes
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September 10th, 2020

I love this app, even my two year old knows how to use it. The girls are excited and want to continue after they see the tickets and prizes they win. They teach so many things that maybe busy moms would forget about. This has helped me as well to know what I should be doing for them at this age. Love this app!

Thumbnail of user lisas182
2 reviews
12 helpful votes
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November 30th, 2015

I signed up for a free trial of ABC mouse. I don't doubt that it would be hard to cancel this subscription based service before the free trial is over. I would have to set a date on my calendar and made sure I clicked on the right buttons and called/emailed the company so as not to be charged.

However, I am truly surprised that I do not want to cancel after my trial ends. This is a wonderful learning tool that my four year old is really enjoying. He is learning his alphabet, engaged, and happy. He is learning to budget! The site makes the learner do the learning activities to earn points to buy things for your child's avatar.

There are a ton of worksheets to print out, songs, games, and activities. I know that I can find a lot of this for free online, but as a busy working mother with multiple children, I am happy to find this information all on one site. The quality is very good. It is a wonderful supplement to my son's play based co-op preschool. If I were to buy a workbook from Barnes & Noble, one workbook would equal the cost of this program per month. However, there are so many things to do on this site that the value is much more than that. It is now going to be my go-to-site for supplemental "quiet-time" activities for my son. This is so much better than watching television or youtube.
This does not replace engaging your children or reading with them, it just supplements it.
Cheers!

Thumbnail of user jacobw624
1 review
0 helpful votes
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May 14th, 2023

ABCmouse is cute it was good my kids love the learning path. It is good my third one loved the classroom! Picture is a apple my son coloured and he earned 3 Tickets!

Thumbnail of user andrewt1415
1 review
0 helpful votes
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July 23rd, 2023

My kids love ABCmouse.com! They have been learning so much! (Picture is a number word that my son traced)

Thumbnail of user jodyg49
1 review
7 helpful votes
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February 20th, 2020

Do not use this! They will charge your card over and over and there is no free trial and they will not give you a refund! Stay away!

Thumbnail of user calliea15
1 review
0 helpful votes
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August 3rd, 2022

I Signed Up For ABCmouse My Kids Love It! Go On The Learning Path Love It! And Toddler Time Graduate Love It!

Tip for consumers:
ABCmouse

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Tablet

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From the business

ABCmouse.com helps kids learn to read through phonics, and teaches lessons in math, social studies, art, music, and much more. For kids age 2 to Kindergarten.

Company Representative

Thumbnail of user brianw3010
Brian W.
Typically does not respond to reviews

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