The Online Privacy Company
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The Online Privacy CompanyReviews 38

2.5

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The Online Privacy Company Reviews Summary

The Online Privacy Company has a rating of 2.5 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. The Online Privacy Company ranks 11th among Privacy sites.

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District of Columbia
1 review
16 helpful votes
Follow Lindsay G.
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I've been using the masked emails for about a year and was very happy with the service. Later I decided to upgrade to the premium version and test out the masked cards. The first problem is that I signed up for a 1 year subscription, got charged for 3. Then the masked email that I set up for my masked card purchase (first time through the premium set up) never worked, but the credit card charge did. I'm out $132 and until this gets resolved likely to cancel my premium account.

Date of experience: July 20, 2015
Pennsylvania
1 review
39 helpful votes
Follow Michael H.
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The free stuff works fairly well, but BEWARE of using credit cards with this site. I'm currently trying to recover a bogus charge and their phone line *******987) puts you on hold for about 1 minute and then a recording comes on that states: I'm sorry, no one is available to take your call, goodbye." You are then promptly hung up on. I'll keep you posted on what happens

Date of experience: February 10, 2015
Maryland
1 review
24 helpful votes
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The mask cc is not worth it. Charged my card 4 times for the same purchase even though the website replied that the masking was not established correctly. Finally had to use my cc in the clear to complete the purchase so was charged 5 times for 1 purchase. And now have to file dispute between CC company, vendor, and Abine.

Date of experience: November 16, 2014
California
2 reviews
8 helpful votes
Follow Barbara I.
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DNTM has blocked 75,000 trackers; works very well. Masking my email and phone is fantastic; enjoying the feeling of privacy. Had a few problems with credit card masking but the staff at Abine has been first class. Especial thanks to Samantha who worked with me to solve the problem, kept me informed, was unfailingly courteous, prompt, and made sure my ordered birthday gift for a child got to me in time. The error in using credit card masking was probably mine but at Abine Samantha never made me feel as though it was. Not crazy about either Google or Google Chrome. Do not intend to use either one again. Google for privacy reasons; Chrome doesn't work so well.

Date of experience: October 28, 2014
New York
1 review
4 helpful votes
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It seems to be doing as advertised however I get a security certificate warning that the websites certificate was issued for a different address? Any way to resolve?
Tom M

Date of experience: May 15, 2013
California
1 review
10 helpful votes
Follow Gary P.
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Abine is providing a tool do not track me. I installed the tool and it looks working fine. But my concern is they are tracking us by showing number of trackers stopped by Abine tool using some sort of their own tracker that is not blocked by them. They say the data they have is safe but that's what all companies say. How about when they are getting acquired by a bigger company? Data will be sold to them. Irony - Do not Track itself tracks me.

Date of experience: April 24, 2013
Tennessee
4 reviews
21 helpful votes
Follow Robbie M.
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I have barely started using 2 of the Abine products, free versions. Do Not Track Me & MaskMe. I get an email request from Abine to take a survey for Abine:
http://deletemecj.surveyanalytics.com/

Help us develop our next privacy tool

Here at Abine we're hard at work developing the next big tools in online
Privacy, and could use your help to make them better. We rely on user
Feedback to make sure we're developing products our users will love.

If you have 1-2 minutes, please help us out by taking a quick survey.
Thanks!

So, I agreed & got into the survey. First question was which of their products I use, Second question was wanting to know if I pay for an identity theft protection. Third question is about all my insurance coverage. Health, auto, etc. & I just closed the survey window. I don't think this was cool, at all. Why do they need to know what kind of insurance I purchase & use? I agreed to take the survey to help them better their product & they want to know my insurance usage, almost at the very beginning of the survey.

It appears that they were not trying to better their product, but sell me another product. I went back and went through the survey & it just seems like a convoluted hot mess.

I have no use for companies that aren't more honest & to the point. Just try to sell me something else. Do not mask your sales attempts! Especially when you are trying to sell me privacy software.

Also, I noticed that the MaskMe program had recorded my log in info on a couple of my accounts that I have had for years, that I had not used the MaskMe service to create. I got no permissions requester, at all, to do this. Found it odd that it only did this on a couple accounts, rather than all that I had logged into, since I started using MaskMe.

MaskMe is still in beta & only offered after I installed Do Not Track Me.

Date of experience: February 3, 2013
Indiana
1 review
7 helpful votes
Follow jack a.
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I cant tell any difference from the amount of files that DNT stops compared to InPrivate browsing. Both seem to allow tracking to some extent, based on the number of temp files and cookies that are deleted when i run my ccleaner.

Date of experience: October 3, 2012
Kansas
1 review
13 helpful votes
Follow Joseph S.
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I downloaded this program on advice of a friend. It worked great, that is until I updated to a newer version. Then my IE8 browser would not work. It would open and then immediately close. Removed the program and have had no problems since. Would like to know what caused this so I can once again download this program.

Date of experience: April 9, 2012
Massachusetts
3 reviews
16 helpful votes
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I'm taking the time to actually review them because I had a great experience with their customer service on chat. The person I spoke with was really helpful and walked me through updating an Abine add-on. That kind of patience and attitude is hard to find these days, let alone in customer service. Their software is awesome, too. Easy to use.

Date of experience: October 13, 2011
Georgia
1 review
4 helpful votes
Follow Mark O.
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I have been using chrome blocker since August, 2010. I use it to block all, including the 4 trackers on the Jabber website. I assume it is working. But, I will telll you that I have never been directed to purchase anything from Abine; it just keeps working quietly in the background.

Now that I know they have something that will do the same for IE, which I have to use at work since other programs I need only tie into it, I will let you know.

Date of experience: September 18, 2011
Massachusetts
1 review
3 helpful votes
Follow Justin N.
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I use abine to keep sites from tracking me and stealing and selling my information. Works great!

Date of experience: March 4, 2011
New York
1 review
6 helpful votes
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Excellent hands on customer service to help me plow through the red tape and confusion surrounding account deletions. A very committed team. Highly recommended.

Date of experience: March 3, 2011
Michigan
1 review
3 helpful votes
Follow Heather C.
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The Taco 3.6 with Abine is a useful add-on, yet you almost need a PhD to understand all the terminology that goes along with it. I'm not sure it's something that I'd use on a regular basis to monitor the activity on my computer while I'm on the internet, and it almost makes me more worried with all the products out now days... is it *really* protecting me, or just another scam to get into my computer?

Date of experience: February 26, 2011
Massachusetts
5 reviews
14 helpful votes
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I'd hate for this to sound like overkill, but Abine really has changed the way I use the internet for the better. I haven't had a chance to explore all of the features yet, so I can't speak on the product as a whole, but I like what I've seen so far. The opt out functions and protection against tracking are more effective and easier to use than the add-ons I was using before I found Abine.

I also like being able to see all of the accounts I've signed up for (and allowed password save permission) but forgot existed. One such site had my credit card info stored on it as well. I was able to find this easily and delete the stored access info with the Abine privacy suite.

Finally, the email alias function and identity manager allows me to send inquiries and sign up for offers and accounts without having to worry about an onslaught of followups, surveys, and spam to my main email account.

I have to give a 4 out of 4. It's just too cool and too easy to use. I would definitely recommend it to all of my fellow privacy-conscious web surfers out there.

Date of experience: February 16, 2011
Washington
1 review
5 helpful votes
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I like the look of Abine
February 8, 2011

I like the look of Abine. It displays the relevant information about tracking, optout, and cookies at the lower right of the browser. However, unfortunately, it also slows down my browsing experience. I've tried a few things to deal with this, but it slows down my service, even the Fast Dial page I set up for Firefox. At the present time I cannot recommend this, but I do recommend they take some cues from the Ad Block and NoScript! Add-ons for Firefox.

Date of experience: February 8, 2011
Florida
1 review
10 helpful votes
Follow Tomb j.
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After a few days it starting redirecting me to site to buy $#*!
http://www.abine.com/faq.php#q24
I use firefox. Link above can help you uninstall that $#*!
Goodluck

Date of experience: August 24, 2010

From the business

Blur protects your private info and helps you stay anonymous online with masked, burner cards (virtual cards), ad blocking, masked emails, and masked phones.