The Online Privacy Company

Delete Me did absolutely nothing to remove my name and sensitive info from the Internet. Complained numerous times to Delete Me. Always attempted to assure me they would "take care" of the situation. The Internet also shows I lived in a city in Ohio in which I never lived. Complained about this with no assistance. I'm not even able to log into my account any longer. This website was recommended by USA Today. Will never trust that news outlet again for suggestions. Delete Me was a huge waste of time and money.

So rated free service as 5 out of 5 but just bought Premium service and it is rubbish. I cannot add a masked number, and no-one helps or listens, emails are just ignored. So will not be renewing as not doing what it's supposed to!

They did not do the job and just assume your bank account is theirs to steal. My daughter is a college student and even though she asked to be taken off they keep charging her $129 year after year. Don't know why anyone would hire them, they do not do the job in the first place and then just keep charging until there is enough money there. Not professional at all and then very rude over the phone when confronted

Works well if you only need a password manager, phone line, email, etc. But if you need to keep your information private they are no better than other free or less expensive solutions. No one can keep your information 100% private and they quickly lose value when they can't measure up, even close in many instances. Why pay a lot for mediocre service? It's like owning a car that still runs, but most of the controls stop working or only work sometimes.

Try to cancel your account and be ready to be talked down to, told your reasoning is flawed and told you should reconsider your decision. Overtime you think you've seen all the companies that couldn't possibly have any worse regard for customers, but these guys will surprise you.

They cannot do what they claim. They auto renew each year taking money without asking. There is no staff to talk to. If you leave they open the floodgates and pour out all private info they can find. When that isn't enough they add you to spam lists. Vindictively they continue in this progressive manner unless you sign up again. Don't be surprised when these activities are followed by an Abbie DeleteMe ad. I advise to shun this hateful, worthless service. They can delete your complaints about them too.

In my distant memory, I recall trying to use this about a year ago and being disappointed. IIRC it doesn't work with all web pages / browsers. I let the billing info lapse, and received notifications requesting my updated CC info. They charged me anyways. I have sent 3 cancellation requests with no response. Filed a dispute with Discover.

I'm taking the time to actually review them because I had a great experience with their customer service on chat. The person I spoke with was really helpful and walked me through updating an Abine add-on. That kind of patience and attitude is hard to find these days, let alone in customer service. Their software is awesome, too. Easy to use.

I have been used abine for the past 4-5 months. I decided to use them after reading all that they offer. I chose the Premium package because it has a lot of features. I was hacked and all my information was compromised so I had to get something reliable. Customer Service was friendly and helpful. Thanks for all your help.

I signed up for DeleteMe this week, and my personal information(address, phone number, family members) has already been deleted out of numerous databases. I had some questions while setting up my account, and customer service at Abine(parent company of DeleteMe) was super responsive and helpful. I would strongly recommend this to everyone. There's really no benefit in having all your personal info available for data brokers to sell online. It just opens you up to online harassment, spam, fraud, and other bad stuff. While you can remove your info yourself, it's time consuming and tedious. DeleteMe is worth it.

DNTM has blocked 75,000 trackers; works very well. Masking my email and phone is fantastic; enjoying the feeling of privacy. Had a few problems with credit card masking but the staff at Abine has been first class. Especial thanks to Samantha who worked with me to solve the problem, kept me informed, was unfailingly courteous, prompt, and made sure my ordered birthday gift for a child got to me in time. The error in using credit card masking was probably mine but at Abine Samantha never made me feel as though it was. Not crazy about either Google or Google Chrome. Do not intend to use either one again. Google for privacy reasons; Chrome doesn't work so well.

I've been using the masked emails for about a year and was very happy with the service. Later I decided to upgrade to the premium version and test out the masked cards. The first problem is that I signed up for a 1 year subscription, got charged for 3. Then the masked email that I set up for my masked card purchase (first time through the premium set up) never worked, but the credit card charge did. I'm out $132 and until this gets resolved likely to cancel my premium account.

The Taco 3.6 with Abine is a useful add-on, yet you almost need a PhD to understand all the terminology that goes along with it. I'm not sure it's something that I'd use on a regular basis to monitor the activity on my computer while I'm on the internet, and it almost makes me more worried with all the products out now days... is it *really* protecting me, or just another scam to get into my computer?

These guys are bull$#*!ers. They stole our money, masking them behind technical problems... They charge us even if they cannot delete our private info on the net and their Masked Card doesn't work on all sites. We cannot get refund since the Masked Card is, actually, a prepaid card.

Signed up for 1 year. Of the 8 or 10 main sites they contacted to have data deleted, only 3 were successful. Therefore cannot recommend anyone to use this

Follow up: Contacted Abine: got a refund (partial) immediately.
They honored the contract of agreement.

The mask cc is not worth it. Charged my card 4 times for the same purchase even though the website replied that the masking was not established correctly. Finally had to use my cc in the clear to complete the purchase so was charged 5 times for 1 purchase. And now have to file dispute between CC company, vendor, and Abine.

The service is very clean and polished. The price tag might be a turn-off, but consider that it is for a very long time period and the services offered are very numerous. The masked card service provides a sense of security and the ability to generate masked emails on-the-fly is amazingly useful. All in all, the masking and services offered by Abine are very useful, and their support is very fast. Highly recommended.

I have been using chrome blocker since August, 2010. I use it to block all, including the 4 trackers on the Jabber website. I assume it is working. But, I will telll you that I have never been directed to purchase anything from Abine; it just keeps working quietly in the background.

Now that I know they have something that will do the same for IE, which I have to use at work since other programs I need only tie into it, I will let you know.

I've been using DeleteMe for over a year, and I can say they have successfully removed my information from the promised databases. Their customer service is also kind and responsive.

Just doing the masked emails and Saves me from spam and headaches.
Soon will be masking more like phone number once I get organized.

Thank You Abine!

$129 for a year and they did not delete me-- they claim since they sent me four reports in a year that they met their requirements. Note that they CANNOT get you off MyLife, and if they can't do that, it doesn't really matter what they CLAIM they can do.

I signed up for their "unlimited" service and quickly found that it's quite limited - of course they don't tell you this up front. Supposedly this masked card service is to mask your privacy, but Abine tracks EVERYTHING you do and then uses your data for their own purposes. I found out that 1) you can't use the service more than 3 times a day and 2) you can't make more than 3 purchases with your (real) credit card before they start adding a $2 surcharge unless you switch to funding with your bank account. Of course once they have your bank account info, then they can just take money at will. So I used the service 3 times a day (which was the max) and then after 3 days, my account was locked and I was not able to use it. Of course their chat was unavailable even during business hours, so I sent an email which took them 72 hours to respond to. They said because I was ordering from the same website, a red flag had been raised and they needed DETAILED information about what I was ordering. What? You've never ordered multiple times from the same website? Isn't this the age of online shopping? I've put in 10 orders to Amazon in a day before. Why are they tracking everything I do? And why do they assume everyone using their service is a criminal? I explained to the customer service why it was all the same website (only 3 times a day max and I've had privacy issues with the website before), but they still refused to help me. My only recourse is now to cancel, make sure I get a full refund for their crap service, and hope they don't steal from my bank account! AVOID THIS COMPANY, USE AT YOUR OWN RISK!

After a few days it starting redirecting me to site to buy $#*!
http://www.abine.com/faq.php#q24
I use firefox. Link above can help you uninstall that $#*!
Goodluck

I have barely started using 2 of the Abine products, free versions. Do Not Track Me & MaskMe. I get an email request from Abine to take a survey for Abine:
http://deletemecj.surveyanalytics.com/

Help us develop our next privacy tool

Here at Abine we're hard at work developing the next big tools in online
Privacy, and could use your help to make them better. We rely on user
Feedback to make sure we're developing products our users will love.

If you have 1-2 minutes, please help us out by taking a quick survey.
Thanks!

So, I agreed & got into the survey. First question was which of their products I use, Second question was wanting to know if I pay for an identity theft protection. Third question is about all my insurance coverage. Health, auto, etc. & I just closed the survey window. I don't think this was cool, at all. Why do they need to know what kind of insurance I purchase & use? I agreed to take the survey to help them better their product & they want to know my insurance usage, almost at the very beginning of the survey.

It appears that they were not trying to better their product, but sell me another product. I went back and went through the survey & it just seems like a convoluted hot mess.

I have no use for companies that aren't more honest & to the point. Just try to sell me something else. Do not mask your sales attempts! Especially when you are trying to sell me privacy software.

Also, I noticed that the MaskMe program had recorded my log in info on a couple of my accounts that I have had for years, that I had not used the MaskMe service to create. I got no permissions requester, at all, to do this. Found it odd that it only did this on a couple accounts, rather than all that I had logged into, since I started using MaskMe.

MaskMe is still in beta & only offered after I installed Do Not Track Me.