• Acme Revival

Acme Revival

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Overview

Acme Revival has a rating of 3.3 stars from 252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Acme Revival most frequently mention excellent service, quick turnaround, and great job. Acme Revival ranks 8th among Medical Equipment sites.

  • Service
    131
  • Value
    126
  • Shipping
    121
  • Returns
    106
  • Quality
    119

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 81%
Positive
85
Neutral
5
Negative
15
60
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How would you rate Acme Revival?
Top Positive Review

“Positive impression”

Andrew J.
6/30/24

That's great to hear! Acme Revival did a fantastic job repairing your vibration sensors. Their service and quality work have left a positive impression on you. Looking forward to your next experience with them!

Top Critical Review

“This is absolutely a scam operation”

William M.
9/11/24

This is absolutely a scam operation. I sent an Activator V chiropractic adjusting tool which needed a new circuit board soldered in and was otherwise in perfect working order. They kept it for months, only communicated with me when I asked about it, finally decided they couldn't fix it, and when they finally sent it back, they sent an entirely different unit and stole the battery out of it. I'm glad I "only" lost $350 on a $2,000 tool, but I wish that I had never gotten involved with this group.

Reviews (252)

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Reviews that mention popular keywords

acme revival (87)
Thumbnail of user rsmithdog7
Arizona
1 review
0 helpful votes
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October 14th, 2024

They charge bogus storage fees and will sue you for them. This company is a scam. They won't inform you to pay your bill daily like they say. Do not do business with them.

Service
Value
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Thumbnail of user virgiltu
California
1 review
0 helpful votes
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September 15th, 2024

Please note the reviews here a totally fake. This company is a total scam please look at other places like BBB and trustpilot.

Tip for consumers:
They did not service the device and cant service it.

Products used:
Service product

Service
Value
Shipping
Returns
Quality
Thumbnail of user samk1008
Florida
1 review
0 helpful votes
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June 23rd, 2024

Acme Revival provided commendable service in repairing our power converters. Despite a delay in shipping beyond our initial expectations, their overall service quality was good. I would consider using their services again in the future.

Thumbnail of user dengyifan123
Michigan
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

They cannot repair the scratch which they promised in email with picture diagnostic.

No detailed report. Only unrepairable notice.

The lens blow cleanning was helpful for the extra star, though they did not even clean up front glass.

Products used:
DSLR Camera Lens

Returns
Quality
Thumbnail of user johne3256
Maryland
1 review
0 helpful votes
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June 13th, 2024

Acme Revival is a horrible criminal like company. I shipped an oven timer for repair. They said no problem.is is 75.00 diagnostic fee. They never contacted me until months later. Told me I owe 500.00 in storage fees and could not fix the device. This company uses extortion and black mail to get you to pay for something that was never agreed upon. They never answer the phone and will not return my device. Steer clear. It is an extension of the 1970's mob.

Tip for consumers:
You can not charge 25.00 a day for a storage charge for a device that is 4 inches x eight inches. And not notify the customer. Very criminal

Products used:
Oven timer 318184800

Thumbnail of user alejandrag61
Alejandra G. – Acme Revival Rep

Hey John-
Acme Revival imposes a daily fee of $25 on devices if a) the balance remains unpaid after 30 days, or b) a quote has not been accepted or rejected within 15 days of being issued. Acme sends automated daily reminders to address your quote or settle your balance. Acme Revival aims to be the premier global hub for device repairs, not a repository for discarded electronics due to unsettled balances or ignored quotes.

Thumbnail of user meganl768
California
1 review
0 helpful votes
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June 24th, 2024

Our UPS systems were experiencing issues until Acme Revival stepped in and successfully repaired them. Overall, they did a good job, although there's room for improvement in communication.

Thumbnail of user michaelf5387
Texas
1 review
0 helpful votes
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June 30th, 2024

The repair of our CCTV system ended up taking longer than initially anticipated, yet we were pleased with the high-quality workmanship that was ultimately delivered.

Thumbnail of user jennaf154
Germany
1 review
0 helpful votes
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June 29th, 2024

Acme Revival swiftly repaired our lighting control panels with impressive efficiency. Their work was exemplary, delivering both quality and a remarkably quick turnaround.

Thumbnail of user rachelm1860
California
1 review
0 helpful votes
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June 29th, 2024

Our PLCs urgently needed repairs. Acme Revival delivered with excellent service and quality work. Highly recommend their services for any PLC maintenance needs.

Thumbnail of user amyc2886
New York
1 review
0 helpful votes
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July 1st, 2024

Acme Revival swiftly repaired our retail displays with exceptional service and a quick turnaround. We're highly satisfied with their work.

Thumbnail of user georgeh2104
Nevada
1 review
0 helpful votes
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June 21st, 2024

We had several broken display screens on our production line. Acme Revival repaired them, and now they work perfectly. Took a bit longer than expected, but the quality was excellent.

Thumbnail of user rechardh
Arizona
1 review
0 helpful votes
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June 29th, 2024

Acme Revival effectively repaired our fire alarm panels. Service was slightly slow, but the quality of their work was excellent.

Thumbnail of user melissat1672
GB
1 review
0 helpful votes
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June 30th, 2024

We had our water quality sensors fixed by Acme Revival. Prompt and trustworthy service. I heartily endorse and recommended them!

Thumbnail of user jenniferl3740
New York
1 review
0 helpful votes
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June 30th, 2024

Acme Revival swiftly repaired our lab equipment, delivering excellent service with a quick turnaround. We're highly satisfied with their work.

Thumbnail of user auxor
Texas
1 review
0 helpful votes
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May 30th, 2024

This company will charge you completely unethical storage fees for the period of time your equipment is in their possession. If you choose to proceed with a repair, they will continue to charge these storage fees. The repair we were quoted didnt even come with any guarantees. They will not relinquish the item you own without payment of these exorbitant storage fees. Even if your item is the size of a laptop, they will charge you $60/day. We requested the item back on numerous occasions, and it's almost as though they hold it hostage

Be ready to have your legal team get involved.

Products used:
Repair services for Padgett B Dermatome

Service
Value
Shipping
Returns
Quality
Thumbnail of user alejandrag61
Alejandra G. – Acme Revival Rep

Hey Auxo-
Acme Revival imposes a daily fee of $25 on devices if a) the balance remains unpaid after 30 days, or b) a quote has not been accepted or rejected within 15 days of being issued. Acme sends automated daily reminders to address your quote or settle your balance. Acme Revival aims to be the premier global hub for device repairs, not a repository for discarded electronics due to unsettled balances or ignored quotes.

Thumbnail of user daniels4898
Georgia
1 review
0 helpful votes
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June 29th, 2024

They repaired our medical monitors well, though shipping was delayed. Overall, good job; the quality of work was excellent.

Thumbnail of user chrisp2698
Georgia
1 review
0 helpful votes
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June 30th, 2024

Fixed our digital signage screens. Good service overall, though the shipping was delayed. Quality of work was excellent.

Thumbnail of user stevenr2253
California
1 review
0 helpful votes
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June 29th, 2024

They promptly repaired our HVAC control boards with efficiency. The service was excellent, and their pricing was fair.

Thumbnail of user williams7406
Arizona
1 review
0 helpful votes
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July 1st, 2024

They repaired our electric motor controllers quickly and efficiently. Great job and reasonable prices. Highly recommended!

Thumbnail of user lawrenceb1054
Colorado
1 review
0 helpful votes
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June 22nd, 2024

ACME REVIVAL performed service on a refrigerated centrifuge I was using for a grad school project. They did a great job. Unit arrived back very clean as well.

Service
Value
Shipping
Returns
Quality
Thumbnail of user donnam4297
New York
1 review
0 helpful votes
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July 1st, 2024

Acme Revival swiftly repaired our solar inverters with dependable service. Highly recommended for their quick and reliable assistance.

Thumbnail of user laurap2316
Illinois
1 review
0 helpful votes
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June 30th, 2024

They efficiently repaired our gas detectors. Service was excellent, prices reasonable. Completely satisfied with their work.

Thumbnail of user natalieb1023
Virginia
1 review
0 helpful votes
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June 30th, 2024

Telecom equipment repaired promptly. Service good, but communication could improve. Overall, satisfied with the outcome.

Thumbnail of user rebeccan1119
Washington
1 review
0 helpful votes
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July 1st, 2024

Acme Revival swiftly repaired our brewery equipment with excellent service. Highly recommend them for their quick turnaround and professionalism!

Thumbnail of user stephaniek1574
Missouri
1 review
0 helpful votes
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July 1st, 2024

Acme Revival repaired our data loggers. Good service, though the communication could be better. Overall, satisfied.

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From the business

Acme Revival, Inc. is a private American internet company that refurbishes, distributes, and sells medical devices intended for clinical or physician use to over 60 countries utilizing a supply and demand platform that networks supply sources to licensed physicians and medical clinics. Customers predominantly purchase specialty medical devices though the company's main website.

Business History

During the 2019/2020 global COVID-19 pandemic, the company sourced critical devices such as ventilators and other equipment that increased their global reach and popularity.

Company Representative

Thumbnail of user alejandrag61
Alejandra G.
Typically responds within 8 days

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