Acme Revival

I bought a vital signs machine.after 2 weeks a received that my order was not fulfilled and canceled for device quality issues. They said since 3 days my refund is completed.until know nothing in my account.no way to reach some one by phone.by email nothing.chat.it says not available...it looks like they stoled my money.this is a crime.

Our research lab's specialized equipment needed delicate handling. Acme Revival's technicians showed outstanding proficiency and respect for our work. Their repair service is top-notch and reliable.

The thieves at Carl Zeiss wanted $3k to fix a trial lens holder that had a small crack in it. Unreal. This company did it for $250. Will write this on every review platform— they deserve all the business they can take.

Our hospital's critical diagnostic machine broke down, and we were in dire straits. Acme Revival didn't just repair it; they upgraded it. Professional, timely, and lifesaving.

Said they had item in stock ordered no stock! > Hi there,

The refurbished Olympus WB*******W Double Pedal Foot Switch is in stock. It comes with free shipping and a 30-day guarantee. You can also opt to add extended warranty.

To purchase, simply add the device to your 'Cart', and proceed directly to Checkout with your debit/credit card. If ordered before 2:00 pm (PDT) today, the estimated delivery date is between Mar 13-20,2023 via UPS.

Feel free to reach back out with any additional questions or concerns. We would be happy to help.

Ordered a centrifuge rotor. Product that we received was not the one that was pictured on the website. Picture on website indicates rotor with autolock feature, product we received did not have the autolock (Part # is the same). Contacted customer service for a return authorization immediately, which we received. However, because they then did not receive that item within their 14-day period they would not honor their 14-day return policy. There are plenty of other reputable used lab equipment sellers out there - this is not one of them. Buyer beware.

As an australian customer we were guaranteed the device we were purchasing would work. It didn't. Acme have been absolutely useless in helping us rectify this situation and just keep ignoring and passing the blame. No follow ups. Would NOT recommend buying from here ESPECIALLY if you are an australian customer.

Acme advertises 7 day repair with free ups pick up. I needed this pump repaired fast. I tried to call Acme Revival a recorded message referred me to chat. I chatted with Lyn, and Amy. Also exchanged a couple emails. I received a UPS label to ship my pump. I crated the pump and shipped to Acme Revival. They received my pump the next day. I never received a quote on the cost of repair. After a few days I contacted Acme I was told that they needed more parts to my machine in order to test the pump. When I replied I couldn't send anything more all communication stopped. I could not call, email or chat. After 2 weeks I hired help to retrieve my pump. They located where the pump was shipped and saved my pump. Terrible customer service, I believe I would have lost my pump had I not taken action. It's now been almost a month. I ended up buying a new pump to get up and running again. Beware of paying or sending in anything. I believe the 5 star reviews are paid for by Acme.

Sent in a Eppendorf Centrifuge for repair on the 21st. Got it back today and to say we're impressed is an under statement. Not only did they repair the initial issue, they were able to remove year-old adhesive that was spilled on the top cover. RECOMMEND.

I bought a sewing machine which was supposed to be in absolute working order.
After approval of payment it was delivered.
It arrived in absolutely unworkable state.
The day after I received it I emailed and asked for full refund. I also sent several pictures of the damaged machine. I requested this on Jan 16,2022.
To this date I have not received a refund. It should not take this long to issue a refund to a credit card.

Acme repaired and serviced our Welch Allyn vitals monitor last month and did a very good job. The error message that displayed when the unit turned on was resolved, and the entire unit arrived back very clean. They did not include our power cord back with it, but I was able to contact them and they sent it next day overnight. Overall, very good experience and will use again for sure.

Just wanted to say thank you to agent Amelia today for helping me schedule delivery today before we closed for the break! She was kind, professional, and a pleasure to speak with as she waited for fedex on the other line.

When (old faithful) our 2003 puff tonometer hit the fan our walk-in clinic was forced to make a quick decision. We were quoted new devices that we simply couldn't afford for a non-profit and so we shopped the used market. Expecting a dirty second hand or third hand unit we bought one from ACME. To our surprise the unit was sparkling clean and worked great.

Our radio station's broadcast mixer had issues that seemed unsolvable until Acme Revival stepped in. Their quick and effective repair got us back on air in no time.

I say borderline scam because I did receive a machine, but it was 1) missing advertised included BP cuff 2) incomplete power adapter cord 3) a battery that won't hold a charge. I let them know of the issues days after receiving it. They created a "ticket" for the issues. No word for 3 weeks. I reach out to check on the status. They say those items were not suppose to be included (as is it is non functional due to the power cord issue). I say it is unusable and want to return it. They say it is beyond the 2 week return window. Ugh, BUYER BEWARE

After my studio lights malfunctioned, Acme Revival fixed them swiftly. Their understanding of photography equipment impressed me. They saved my business from significant downtime.

I ordered a device that was never received. I contacted UPS who opened a claim and it was determined that the package was lost. They referred me back to Acme who refused to assist me with reordering or refunding. They have my money and I have no product. This is very unprofessional.

Acme Revival is a great idea and a well thoughtout ecomm platform. It is not the typical or generic sell/repair company I've had experience with in many years past. Although you get assigned an account representative now, there is little knowledge (about specific devices) held by the people you're able to talk to on the phone and their digital platform takes the place of all ordering processes and support dealings. In my two dealings I've gotten exactly what I ordered and was pleased however future customers should understand that they're dealing with a tech company and not the ma/pap asset dealers. There is no hand holding for when you receive your complicated machine.

We purchased an xray machine from them with a 2 year extended warranty. It arrived with missing parts that our tech had to source and install. 1.5 yrs later after very light usage, it stopped working. I tried to open a warranty claim but all I received were templated responses. They didn't even bother to troubleshoot or collect more information. Just an out right denial.

We have an old Pelton & Crane Omniclave that was on its last leg. Had met multiple reps about a new for thousands of dollars) but has heard from a colleague about Acme doing repairs and refurbishments. Sent in our unit and within about 3 days they had it done. Wa expecting just the problem to be fixed, but received the unit back look like NEW. Our equipment was painted, and the chamber was sparkling. The whole process costs less than $500.

Had a great experience working with Richard to find our new AED per a new law that was recently enacted. We had to have two different capabilities on each floor and he looked through all the docs I sent him and told which one's he would recommend.

We have old Zeiss visual field that no one else would repair. ACME repaired in 2 weeks and saved lots of money instead of buying new onee. They also clean yellow off and restore to white look. Also screen no longer look damage. Very happy to have this otpion. Please give them five stars and my thanks.

On January 12 we purchased a Verathon bladder scanner and had it shipped from across the world (USA). Concerned with the border process our fears weren't realized and all arrived safe and sound without any duties paid at time of importation. They made the process easy. Still surprised we weren't able to find a used bladder scanner closer but modern logistics saved the day.