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Acme Revival has a rating of 3.3 stars from 252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Acme Revival most frequently mention excellent service, quick turnaround, and great job. Acme Revival ranks 8th among Medical Equipment sites.
This company responds to reviews on average within 8 days
That's great to hear! Acme Revival did a fantastic job repairing your vibration sensors. Their service and quality work have left a positive impression on you. Looking forward to your next experience with them!
This is absolutely a scam operation. I sent an Activator V chiropractic adjusting tool which needed a new circuit board soldered in and was otherwise in perfect working order. They kept it for months, only communicated with me when I asked about it, finally decided they couldn't fix it, and when they finally sent it back, they sent an entirely different unit and stole the battery out of it. I'm glad I "only" lost $350 on a $2,000 tool, but I wish that I had never gotten involved with this group.
Lyn did everything she could last week to help me get my pump by my due date. It arrived just in time and forever thankful.
Not sure how they made it look like this but glad they did. It went from rust and filth to almost new. Will use their repair service again.
Products used:
Repair service
We were thinking of purchasing a new generator as Honda said ours was "obsolete". Were told about ACME REVIVAL and the did a great job. Looked like new when we got it back.
Although the price jumped a week before we decided to buy the item, it has fit our needs well and still made financial sense."
All arrived as described and within the time frame. Wish I had read the accessory box a bit further but that's my fault
Lisa was very helpful today over chat. She answered all my questions and patiently waited while I sorted things with my debit card.
Products used:
Centrifuge on the way
I had the great pleasure of meeting Bianca today on their website. She was everything I needed to sort out my issue.
My new sewing machine arrived better than I had expected. They purchased my trade-in as well and that all went fine too.
Arrived a week late, but there were no other options and it looks and work great— better than we expected actually.
I have used numerous infusion pumps in my years and this one is by far staffs favorite. Bedside pumps are at a premium these days and so are budgets.
Products used:
Medfusion 3500 Syringe Pump
I ordered an X-ray unit, specifically the one I was looking for. It was extremely late upon arrival and when it finally arrived it was a much older version, not the same unit at all! I didn't even remove the unit from the box due to several parts, including ones to actually set it up, were missing along the instructions and user guidelines. I tried to contact Angie and expressed my dissatisfaction, but return service was terrible and unacceptably late, almost like they try to push past the 30 day return policy. When I finally spoke with Angie to return this item I didn't order, she stated she filed the return receipt, but never ordered the return label so after several more days I had to contact them again for the labels. I sent the unit back in it's original packaging, it arrived in 24 hours. 11 days later, I received a phone call and email stating I didn't get my money back because it was damaged, I asked for proof and they won't provide it. They never intended to refund my money and they Bait and Switched" and gave me a non functioning unit with several parts missing! WARNING DO NOT PURCHASE FROM THESE PEOPLE!
Haven't opened it yet but the package looks great (lol) and the online experience was easy and fast. Will update this if I need to!
Unit arrived a day beyond the commitment, however it was FedEx's fault. Unit appears new. Thank you for the peace if mind!
Products used:
PHILIPS AED
Annie was so helpful with getting my purchase imported into Canada. Please send her my regards! Thank
We had a benchtop centrifuge repaired and refurb'd in September and have so far been very pleased with how it arrived back to us.
Products used:
Benchtop fuge repair
They did good. Clave is still running and has been for about a year now. Let's see how it holds up now that the warranty is run off.
Big thank yous to Amelia for helping with our ultrasound today. Amelia was kind, helpful and stayed with us for an hour while we got it sorted
Tip for consumers:
Use the chat! They're great.
I was sent a $700 cardiac monitor for free. It wasn't ordered. When I tried to send it back, I was told my call wasn't valuable to them, but I could chat online. After 20 minutes of accomplishing nothing on chat I quit. A month later I realized that one of my cardiac monitors previously ordered had the wrong BP cuff so i decided to call again hoping to give back this free $700 machine if they would send me the BP cuff that actually matched the monitor that I did buy. Same thing. Wouldn't take my call so tried the online chat. You know, the one where they ask a question, take 12 minutes to respond, then ask another question that you had already answeered and then take another 12 minutes to respond? So i closed that down and sent a email. My reply was "sorry, the warranty doesn't cover the BP cuff." WTF. I wasn't asking about a warranty, i wanted the actual bP cuff that was meant to go with the machine I did order and if they would be so nice as to give me what they owed me, then I would make the effort to give them back their monitor that I didn't pay for. Oh well, anyone want a Welch Allyn Propac monitor with printer? I don't need it and evidently Acme doesn't either.
It took me literally months to find a working autoclave for my clinic at an "affordable" price point. I heard of ACME through a colleague and spoke with one of their representatives through their website about a Pelton & Crane Delta XL. I was hesitant about ordering but they were very receptive to my questions and I was able to get the unit for basically half off the new price... I needed the 10" chamber size and it; s saved us time. There was a brief transit delay because of FedEx issue but I am overall happy with my autoclave and the service received.
The gentleman on chat helped me with an issue I was having for a device we didn't buy from them. Our UK support from the manuf was useless.
Richard helped me on chat find the right page ins the manual for the network hookup. He was kind and patient with me despite my tech sklls.
Arrived earlier than planned and new AED looks new. Seems to be new case with new battery and pads. Traded in my old one too.
Submitted it. Got Payment in 2 days. Shipped it with the UPS Store. So easy I thought it was a scam tbh.
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Acme Revival, Inc. is a private American internet company that refurbishes, distributes, and sells medical devices intended for clinical or physician use to over 60 countries utilizing a supply and demand platform that networks supply sources to licensed physicians and medical clinics. Customers predominantly purchase specialty medical devices though the company's main website.
During the 2019/2020 global COVID-19 pandemic, the company sourced critical devices such as ventilators and other equipment that increased their global reach and popularity.
