ActiveForever

I get an email stating that all parts were not in box and NO refund could be given, so i call them / keep in mind, the email they sent me has NO contact name or phone number to discuss issue. So i looked them up and contactedthem. Customer service was very rude and would NOT return my item, father in law tried it once and they told me it was severely worn - NEVER WORN - didnt fit by the way- very odd. Then customer service changed the subject and said i didnt return it correctly by their policy standards and again extremely rude. Would NOT recommend anybody using this company. Very sad

Seller represented that they had a debug stroller. However, they delivered a Graco stroller and put beach wheels on it. This was not a stroller they represented. And, when you want to return it they insist that you pay for your own shipping.

I should have looked at the reviews before ordering from this company. I ordered the wrong item because it was not worded properly on their website. After receiving it I asked to return it. I was told that I would be charged for shipping both ways. I was also told that If I had looked at all the items they sold I would have noticed that the correct item cost more and since it was strictly my fault they wouldn't do anything for me. She said I should just keep the wrong product and order the right one. I asked them to please talk to a supervisor to ask if they could waive some of the shipping cost. I never received a response. That is just poor customer service. I also found the same exact product for less on several other websites, so do your homework before ordering from them. I wish I did.

Recommend staying away from this company! Incredibly poor customer service and I will never order from them again. Ordered a Beasy Board Transfer System for wheelchair bound family member. Two weeks after the order was placed I had to call the company who said item was backordered but assured me it was "on the way and would be delivered in a week." Almost 2 weeks later, no item. With every call same story..."backordered but being delivered." I was never sent any order update with by email or phone. Finally after asking to cancel order, miraculously the board was put in the mail and I was given a FedEx tracking number. Be smart and shop somewhere else.

Got my sleeping bag on Sunday, really good love it, keep up with the good work, trying it out this weekend