Activision Blizzard

Activision support is useless can't transfer concerns or tickets to other departments. Imposes offensive/harassment chat code of conduct, refuses to do anything about the harassment of false reporting of players.
Basically means you can be falsely reported and banned for it even if you did nothing wrong
(Ps I use a third party/console chat instead or game chat because of back ground noise)

Worst customer support I've ever experienced in my entire life. For me, my account was hacked into and their customer support didn't provide any help at all. In fact, they said my account was "lost" so now I lost hundreds of dollars, friends I made on their cross-platform system and a year of playing COD. I'll never buy or trust another Activision game again.

The game froze on me. I did not know what was going on. I was pressing buttons on my PS 4 controller and all of a sudden I bought the season 1 battle pass for vanguard. The problem is that I play Call Of Duty Cold War, every thing in the battle pass is for vanguard. I don't own vanguard. I contacted customer support and support basically said I was stuck with my purchase. Here's what they actually said:

I'm sorry to hear that there was an accidental purchase made on your account. Thank you for bringing this to our attention, however, all in-game transactions are non-refundable...

Again, we're sorry for this inconvenience but thank you so much for your understanding and cooperation.

Please let us know if you have clarifications with this. We want to make sure that there are no questions left unanswered before we end this thread.

We'll look forward to your response.

Kind Regards,
Kevin O.
Activision Player Support

These people are crooks

Activision does nothing about hacking it just keeps getting worse but will ban someone for swearing. What a joke and against our first amendment right
Been playing cod from day one but will not be spending another dime on any activision product or installing any of their games.

I just got glitched out 2 games buy the same guy who was on my team and admitted he was trying a new hack and now im back at bronze 1 with 0 SR from 120 like how is this fair im about to get all 3 of my clans to boycott i would give it 0 stars but i cant mw1 mw2 and mw3 is trash i have to delete the whole game just to get the big updates they keep making new season without fixing bugs i wont spend another dollar and i encourage everyone to not purchase this copy and paste game because they dont even respond to your reviews@ *******@yahoo.com

The worst experience I've had with customer service, hands down. I've had better assistance from scam call centers! If you experienced an issue with their most recent cyber attack and need your account recovered, you're out of luck. 28 emails later over a span of 3 weeks and they've kept me at square one. These guys literally have the lowest form of comprehension skills I've ever encountered in grown adults. It's like they're reading from a script that has no further dialogue. Waste of time and waste of money on their products.

Activision recently made an update to modern warfare, since then the lag in the game has been horrific. The imaging is off with a lot of players, I can't even play one round of cyber attack without my body lagging or my bullets or even a grenade. This update just made it so I won't play call of duty again. Instead of shrinking servers and forcing people to buy the new call of duty how about keeping the older ones up to date and fun for the user? Each game should have its own server not 3-4 games on one. Ever since Activision bought the company every call of duty has been going downhill. They care about selling more games and in-game purchases, not making it enjoyable for the user.

Absolutely trash no anti cheat since season 3 and I'm tried of cheating it ruins games stop being hungry for money and go back to the good ol days of having an anti cheat like for real that why Xbox owns you guys like come the $#*! on you piece of $#*! company

This company does not even pretend to care about their consumers. They actively shoot themselves in the foot and it shows in their subscription figures. This became such an embarrassment that they eventually stopped admitting how many people had stopped playing their game by ceasing to release sub numbers

They say there fighting to stop hacking but they don't care about us real gamers that grind they rather have hackers to make them money this game need to be shut down bc they are not doin there job and what they promised the community

Let the failure of Modern Warfare 3 be a lesson to you! We the community won't take your crap anymore! After all we made you what you are today, and, we can take it all away! I'd give you a zero if I could!

Awful company who only care about money.
Activision used to be a good company until they sided with Playstation and it then became all about the money, hiding content from gamers (aka Destiny) and slowly killing their linear CoD series by releasing boringly short campaigns and tedious online with exo-suits etc..

Russia is basically threatening the world and committing terror on my heritage country, Ukraine. This company puts all kind of lgbtq items in the game cause they say they are woke yet a real issue like removing russian language or any other items in solidarity again terrorism. Not support them by allowing russian content. As a ukrainian playing activision games and facing russian players or players whose names are in russian i feel threatened and remorseful that this is the mentality offered by activision. Care about the homosexuals and the mixed gender people but a nation in terror won't be supported... that is terrible.

Had my account changed over to user*******030 for an "offensive name" when asked how it was offensive, they replied with "the bot flagged it as offensive." Cool, everyone i asked said it was perfectly fine. Could you tell me how it is and ill change it. They replied again with "our team found it offensive, we're closing the case file now that everything is resolved"

Nothing was resolved, I'm stuck with a 6 month waiting period to change my name. That should never have been flagged in the first place. And i should have these name change tokens a plenty, oh they took those away from me too.

Long story short, if you email them hoping to get something resolved, you won't. They truly don't give a $#*! about you.

This company is nothing but greed. All they do is release broken games with micro transactions so you will spend more. The gamer community was making there own game and Activision didn't like the idea of having a true competitor so they shut it down in the name of greed. Boycot COD

Every day I just want to sit at home and relax and play a game that works a game that's fair and competitive for people to talk absolute $#*! because I never get my hit marker doesn't matter I'm im standing still or prone I clearly hit my shots and call myself out if I don't I will not be buying another game from this company until they make a game that works properly I tried getting my money back 3 days after buying the game because I already noticed this and they were very very hard to find to get ahold of the only way to contact them was threw an email that doesn't work safe to say I don't believe I will ever buy a game from you again

I can't believe you are pushing Trans rights for kids. I have bought multiple games from you in the past. Been playing games since the 80s. Unfortunately with you pushing pride month on your customers and banning the ones who speak their opinions. Just so you know that every Activision game has been destroyed or deleted. Go woke go broke.

I did nothing wrong and there is no way to speak to an actual person. I've submitted an appeal and got an email at 0500 that I was still banned. (Submitted the appeal at 0100 so I know an actual person did not review my account). I have never cheated on war zone ever! Will not let me re appeal. After years of playing and countless dollars I feel like this is grounds for a lawsuit.

Done even think for a second there going to help you out. After 6 weeks of showing them everything they asked for they still wouldn't make things right. I'll never purchase a single thing from them again

This is the biggest piece of f****** garbage in the worst way to throw away a A 100 dollars, this is the biggest lotacrap I've ever bought in my life. I just threw away a $100 on this crap. I'm trying to get refund. They won't even give me an option to refund. Like this is $#*!ing garbage, this company is bull$#*!. You guys take million's dollars from people by ripping them off with this $#*!ing video game. Yes, I'm pissed. This is garbage garbage garbage.

These games $#*!ing suck now, was a huge call of duty fan now not all. Just played a game $#*! him point blank 3 times with an tot and three times got a hot marker. Lost out on a huge tournament pot. $#*! this game $#*! your activision you are all pieces of $#*! $#*!ing die!

In the last 3 months I've missed 7 weeks out of a possible 12 in able to play call of duty MW3 & WZ due to 7 shadowbans. I manage to play between 1-5 days before it come back it's like a constant loop. Regardless on how many kills/Death/wins it happens again. Now I purchased the game but your restrictions are not allowing me to use my product. If I was cheating then id be permanently banned but I ain't. It's frustrating and it's ultimately led to me moving away from twitch streaming due to the circumstances regarding this. We don't get an explanation on why the shadowban happened (that's needed even if it's a bullet point system) like you was banned due to so many reports, suspicious background app, too many locations logged in, offences behaviour (text or voice) something but we don't get anything but wait until it's cleared until it happens again it's so so bad and i have stronger words than bad! From a multi billion dollar company it's such a mediocre system with the game falling sort on actually stopping the cheaters in warzone your punishing skilled and causal players. I've played call of duty for around 20 years now I've never seen it so poor! Next problem is the isn't a live or web chat just a ticket service that takes ages to get a reply and even then it's an absolute useless reply with no information. Like even set up a discord channel for a ticket service with web calls if it's not that hard the company is literally shocking

Wow activision wow i wonder if yall actually do research on the people who actually reports cheats and disruptive behavior or do yall just ban the first person who gets a report on them? TRASH mw3 isn't successful so yall have to scoop so low sad i was playing mw3 alone talking to nobody! Then i get off and hop back on then i have a disruptive behavior enforcement? Lol yall are a joke and wonders why everyone hates your game.