• Nintendo

How would you rate Nintendo?
Thumbnail of user bennythurmondlnqhvb
8 reviews
0 helpful votes
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April 5th, 2024

Nintendo offers timeless entertainment for all ages with its iconic video game consoles and beloved franchises. Whether I'm playing classic titles like Mario Kart and Zelda or exploring new adventures on the Switch, Nintendo never fails to deliver immersive gameplay and memorable experiences. I appreciate the family-friendly content and innovative technology that continues to push the boundaries of gaming. Nintendo has been a staple of my childhood and remains a source of joy and nostalgia to this day

Thumbnail of user edukaiser
1 review
0 helpful votes
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April 10th, 2024

Dear Nintendo professionals, good afternoon.
I am still unable to use any credit card on my Nintendo account. I have opened accounts in other countries where I have residency and bank accounts with cards issued by those countries, and in none of them am I allowed to make purchases.
I have bank accounts and Nintendo accounts in the USA, Brazil, and Argentina, and in none of them can I use any credit card. I have tried dozens of cards, cancelled and requested new cards from banks, tried single-use or fixed-use virtual cards, tried physical cards, and so far, nothing.
Not only have you not solved the problem, but you also do not provide any explanation. You don't tell me if something might be wrong, you don't tell me if you simply don't allow me to use them because you don't like me, you don't tell me if it's prejudice against me, you don't tell me anything. You don't provide any decent contact channel, you don't care about customers who want to spend money with your company.
Do you realize this? I am trying to spend my money on your company and you won't let me do that. What a complete disregard, it's lamentable. I await any explanation that is minimally plausible.
I can only conclude that Nintendo has some prejudiced reason for preventing me from spending my money on their company, because it is not possible that a world leader in games and technology cannot simply provide a coherent explanation of why they don't allow me to use any credit card.
This is a consumer disregard.
I have provided the console serial number, all the details of the dozens of cards I tried to use, account information, everything, and incredibly these incredible professionals responded to me as follows: "we cannot help you with this issue. We cannot share any more information,"... Can't you even say why you won't let me buy from your company? Is that what you're going to tell me? It must be something prejudiced against me, it can only be.

Don't waste your money on Nintendo, they don't want us to spend our money on their company

Tip for consumers:
Don't waste your money on Nintendo, they don't want us to spend our money on their company
I would like to be able to use my credit cards on the Nintendo eShop and spend my money on Nintendo, but they don't allow me to do that

Products used:
Dear Nintendo professionals, good afternoon.
I am still unable to use any credit card on my Nintendo account. I have opened accounts in other countries where I have residency and bank accounts with cards issued by those countries, and in none of them am I allowed to make purchases.
I have bank accounts and Nintendo accounts in the USA, Brazil, and Argentina, and in none of them can I use any credit card. I have tried dozens of cards, cancelled and requested new cards from banks, tried single-use or fixed-use virtual cards, tried physical cards, and so far, nothing.
Not only have you not solved the problem, but you also do not provide any explanation. You don't tell me if something might be wrong, you don't tell me if you simply don't allow me to use them because you don't like me, you don't tell me if it's prejudice against me, you don't tell me anything. You don't provide any decent contact channel, you don't care about customers who want to spend money with your company.
Do you realize this? I am trying to spend my money on your company and you won't let me do that. What a complete disregard, it's lamentable. I await any explanation that is minimally plausible.
I can only conclude that Nintendo has some prejudiced reason for preventing me from spending my money on their company, because it is not possible that a world leader in games and technology cannot simply provide a coherent explanation of why they don't allow me to use any credit card.
This is a consumer disregard.
I have provided the console serial number, all the details of the dozens of cards I tried to use, account information, everything, and incredibly these incredible professionals responded to me as follows: "we cannot help you with this issue. We cannot share any more information,"... Can't you even say why you won't let me buy from your company? Is that what you're going to tell me? It must be something prejudiced against me, it can only be.

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Thumbnail of user mrsrowe95
1 review
0 helpful votes
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December 27th, 2023

You cannot edit your order while it is processing. I was told to wait until it is delivered and then return it or place a whole new second order. I went through customer service chat, text and calling spending almost 2 hours dealing with this just to get this answer. Unbelievable. Definitely over Nintendo at this point.

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Thumbnail of user danted47
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Once you have paid, if there is an issue, simply consider it money lost. Steer away from eshop "gift cards". There is an amazingly quick "support" response time - assuming it is in place just so that you can pay faster. Love Nintendo but the online payment system is designed to very quickly take your money and leave you helpless if there is an issue.

Tip for consumers:
If there is any slight issue consider your money lost

Products used:
Eshop gift card

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Thumbnail of user ac1074
8 reviews
4 helpful votes
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August 5th, 2023

One thing I appreciate about Nintendo. They have a real loyalty program, that they have stuck behind over a decade. You can actually get free stuff from them, by participating in challenges or buying new products.

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Thumbnail of user haroldh117
7 reviews
16 helpful votes
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August 6th, 2019

A classic which I will never forget - Nintendo. Their navigation is really easy and their products have a huge nostalgia in them. The variety of games leaves me happy as I can find what I am looking for.

Thumbnail of user evelynr594
3 reviews
4 helpful votes
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February 6th, 2024

All the games by Nintendo have amazing graphics, and some even have online play! You can make your own Mii that looks like you or make on from scratch!

Tip for consumers:
IDK

Products used:
The games, support website, a membership and the Nintendo Switch and 3DS.

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Thumbnail of user ameliah154
1 review
0 helpful votes
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June 3rd, 2022

Absolutely $#*! company I bought a switch and within 4 months it broke I then cancelled the subscription which was 6.99 however still got taken out of my account for them to then say they I didn't cancel ( basically calling me a liar) and refused to give a refund absolute joke would NOT recommend would just stick to playstation or Xbox at least they last and don't have problems with them

Tip for consumers:
DO NOT BUY A NINTENDO SWITCH

Products used:
Switch

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Thumbnail of user tracye1
68 reviews
176 helpful votes
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February 21st, 2011

LOVE this website. Got referred to it from our Wii gaming system(!) which gave us an error code and this website name. We actually used the owner's manual and followed all their steps to get things set up/connected. But life is always more complicated than the owners manual.

This site has an option for chat help that actually features REAL PEOPLE! Been greatly ticked off at sites that use (supposed) artificial intelligence chat interactions. Nintendo even used a temporary software download to control my pc and speed up the identify-the-problem-process.

Excellent site for troubleshooting with lookup possible by error codes. But, a real person beats an error code lookup any day!

Thumbnail of user michelleg1889
2 reviews
0 helpful votes
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June 30th, 2022

Nintendo made a huge mistake on putting the Xenoblade 3 special edition on their website only. The problem is that they never put any kind of effort into their website when there's traffic. Oh what's that? You clicked on the pre-purchase button, wait, you get the limited 1 error? So after a few hours, you're finally able to get it on cart. Alright cool. Then you proceed to check out, wait, it's not on the cart? But it shows that something is in the cart, okay, let me refresh. That is a big mistake! Now you're stuck on the virtual waiting line for hours to just see if it's on the cart. Hours passed and Nintendo avoids to update what is happening in the website. This is pain. So much pain.

Tip for consumers:
Be numb. Very numb.

Products used:
Can end up using something if the website can't process anything.

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Thumbnail of user artemisp2
8 reviews
108 helpful votes
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November 21st, 2020

For the past month customer support has been giving me the run around about my own account. Just one big, massive headache after the other with lies and no answers. Than when I finally get an answer, it turns out they were the reason why I was locked out to begin with. Locking me out of my own account just because my computer crashed at a payment screen... really? Couldn't they have just told me this when I first called in instead of wasting hours of my life I will never be able to get back?

Thumbnail of user rogeru61
1 review
13 helpful votes
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June 13th, 2022

The system has games for all ages making it a great family system. With the ability to have 4 plus players on some of the games. One of the things I really enjoy is the fitness games that allow multiple players. The kids get their exercise and we all have a lot of fun at the same time. I think this system really does offer a whole family entertainment package. I cannot wait to see what they do next with all the VR and AI technology that is starting to arise.

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Thumbnail of user heyaaguy.h
17 reviews
7 helpful votes
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October 11th, 2023

I love Nintendo and the games they make! They create quality products that while some of mine have been messed up within a year or two they have all stayed pretty good. Most of the controllers they make i love but the price is always high, other than that you should get yourself the latest console, i love it!

Thumbnail of user cindym1870
2 reviews
1 helpful vote
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June 8th, 2023

I love Nintendo, super cute stuff. Very Kawaii. My husband is a nerd and likes his Zelda stuff. I love my Animal Crossing Switch and the game (duh). Can't say how much I also enjoy playing Mario Kart with my family and friends. Awesome company overall!

Tip for consumers:
I love Nintendo and their cute stuff. Make more cute stuff!

Products used:
Nintendo switch Animal crossing edition, MarioKart, Zelda game, and some Mario game for switch also.

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Thumbnail of user joeyj73
12 reviews
14 helpful votes
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November 15th, 2022

This company doesn't let people upload their music online without getting copyrighted. They made a new game called Nintendo Switch Sports but they one time released a thing for Switch Sports that didn't work at all. If it doesn't work then what's the point of releasing it?

Thumbnail of user brednac
34 reviews
20 helpful votes
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June 27th, 2015

Nintendo My children when there home they all set around and play Nintendo I love watching and get kicks out of three expressions. I have not been able to master the sticks you play with but they sure can. The littlest one can do it a good as the adults. They always weigh to see what new is coming out to be sure they get the newest. Brenda Crlton

Thumbnail of user henryp470
1 review
0 helpful votes
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April 16th, 2023

This is horrible I spent $5 to buy among us and it told me I have to buy Nintendo online I tried to get my money back but you can't Minecraft is 39.99 and Microsoft recommended 6.99 the downloading takes hours so I'm warning you be carful

Thumbnail of user marcieg
11 reviews
62 helpful votes
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August 11th, 2015

I had a really great experience with Nintendo today and I just wanted to let everyone know what a great company they are! Their customer service specialist I spoke to on the phone was really patient with me and walked me through multiple troubleshooting steps for my son's 3DS. I love their multiple systems for my family and I will continue to buy their products!

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Thumbnail of user matthewm73
19 reviews
23 helpful votes
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July 5th, 2015

Since the old school NES in my closet STILL works every weekend, I can attest to the quality of their products! Got my combo super mario/duck hunt, the golden original zelda cart, and castlevania 2 simons quest. Oh yeah, my weekends of yesteryear are here to stay! Then there is the wii. Say what you will about how it ignored conventional gaming control, Its just too fun to hate on! Forget anything else crapple or sony even microsoft put out, nintendo is the gaming god!

Thumbnail of user swcheasley
1 review
1 helpful vote
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June 15th, 2023

Had to send our Switch OLED back twice with a joycon rail issue. The second time they had it for over 3 weeks and then told us there was water damage and they wanted £190 to repair it. The Switch had never been out of the house!

Thumbnail of user damienr68
2 reviews
0 helpful votes
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March 2nd, 2024

It's a very good site if you are a hardcore gamer such as I. Jumping on koopas, wielding a sword: it's all part of the fun.

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Thumbnail of user siter3
13 reviews
14 helpful votes
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November 1st, 2015

It is a precursor and succeeds multiple excellent systems and is apart of the family of Atari's and other systems. It was a foundation for the whole gaming industry.

You can't talk really to anyone on nintendo 3ds, or any nintendo devices, parental controls are strict if you want to reduce game time for children and overall. Much like the PS4.

Thumbnail of user jimmyn139
2 reviews
1 helpful vote
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January 14th, 2024

They are weird because I identify as a worm but there is no worm character so I am mad. Rawr rawr Zelda is also weird because I also identify as a skibidi ohio sigma and there is no skibidi ohio sigma character that's why I love YouTube shorts because they include skibidi ohio sigmas unlike you guys at Nintendo.

Thumbnail of user adamy12
34 reviews
54 helpful votes
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December 24th, 2020

Just read this article: https://torrentfreak.com/nintendo-conducted-invasive-surveillance-operation-against-homebrew-hacker-*******/

On top of the attack against abandonwares, fan games, and even homebrew people out there, it was revealed they have went from anti-piracy to anti-privacy what it was revealed that leakers have shown that Nintendo were going intrusive on their surveillance against an individual in 2013. They're on the very border of becoming flightsimlabs (2018 when they pulled the stunt on acting like vigilantes of a password-stealing tool), and the move that Take2 and 2K sent goons to someone's house relating to that borderlands 3 incident: https://www.youtube.com/watch?v=Ip2nm503Tm0

That Smash melee is really the straw that broke the camel's back, I would say thank you to the leakers for revealing Nintendo's dark secrets. The secret formula that is filled with poison about the company itself is now exposed.

Thumbnail of user melissab165
4 reviews
1 helpful vote
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June 14th, 2017

There are only a handful of games. With no concrete plan for legacy retro games leaves it feeling more like a blank slate of unfulfilled potential on day 1.

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