business logo of Ador

AdorReviews 287

ador.com
chic, casual, swimwear womenAge 19-25, 26-45
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From the business

Chic designs, rich with detail. Shop ADOR, where timeless elegance intertwines seamlessly with modern comfort.


ador.com
USA
Ador is part of LightInTheBox
Clothing item from AdorFashion apparel by AdorMerchandise from Ador clothing lineAdor fashion product

Business Highlights

General

Parent Company: LightInTheBox
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: products must be returned unworn, unwashed, and in their original condition, with all tags and liners still attached
Return Cost: $6 return label fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size, petite & short
Available Sizes: Women's (S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: email
Support Email: customerservice@ador.com

Payment Options

Payment Methods: card payments, PayPal, Google Pay

Membership Programs

Rewards Program: Active Junky

How would you rate Ador?
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Ador Reviews Summary

Ador has a rating of 4.4 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ador most frequently mention customer service, good quality and shopping experience. Ador ranks 60th among Women's Clothing sites.

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
1 helpful vote
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Placed an order on line no confirmation since I didn't get order confirmation number can't access order info. No one to talk to leave messages only on a machine. One week no response no shipping email either. If you do enough research you find it is connected to a CHINESE COMPANY. Which explained why delivery takes longer than normal. I can bet that those positives reviews are fake.
I will stop payment on my credit card until I get some feedback. This is typical dealing with Chinese provided business. They have no responsibility for customer service. And I still haven't heard or receives my item

Date of experience: March 15, 2025
ADOR S. Ador Rep
6 months ago

I'm truly sorry for the inconvenience you've experienced. I understand your frustration regarding the lack of order confirmation, delayed shipping updates, and unresponsive customer service. I'll look into your situation immediately and try to resolve it as soon as possible. Could you please provide me with your order details so I can assist you better?

We have sent you a message. Please check your message inbox on Sitejabber and provide us with your order information so that we can quickly process the return for you.

At ADOR, we offer a 30-day easy return policy. If you need to return an item, you can easily contact us at customerservice@ador.com.

I kindly ask you to give me a chance to address your concerns first. Thank you for your understanding.

New York
1 review
0 helpful votes
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My cup of tea
March 30, 2025

Just what I was looking for. Casual elegance, just
My cup of tea…. Found Ador and it was as though it was calling my name. Not the ordinary, hard to decide
So many original and elegant designs. Easy process, can't wait to receive. Thank you Ador!

Date of experience: March 20, 2025
ADOR S. Ador Rep
6 months ago

We’re thrilled you found your perfect match with ADOR! Enjoy your new pieces and thanks for your kind words.

Australia
1 review
0 helpful votes
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The best buy
March 30, 2025

To order from ADOR was very easy. My dress arrived in a timely manner and on top top condition. And I love my purchase. Extremely happy.

Date of experience: October 10, 2024
ADOR S. Ador Rep
6 months ago

That’s wonderful to hear! We’re so glad you had a great experience and love your dress. Thank you for choosing ADOR!

Italy
1 review
0 helpful votes
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Very nice, comfy and classy
March 22, 2025

I bought the matching shirt and trousers for a wedding. Although it's a simple match, it's comfortable, simple and sober. With some accessories I felt good

Date of experience: March 10, 2025
ADOR S. Ador Rep
6 months ago

Thank you so much for your wonderful review! We’re thrilled to hear that you felt good and looked stylish in our matching shirt and trousers. Your kind words mean a lot to us, and we’re glad the outfit met your expectations for comfort and classiness.

North Carolina
1 review
0 helpful votes
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Lovely clothes
March 11, 2025

Lovely fabric. Fit is great. Great customer service.

Date of experience: March 1, 2025
ADOR S. Ador Rep
6 months ago

Thank you so much for your kind words! We're really glad to hear that you love the fabric and the fit, and that our customer service met your expectations. It's always great to know we're doing things right! If you need anything else or have any more feedback, please don't hesitate to contact customerservice@ador.com. Have a wonderful day!

Illinois
1 review
0 helpful votes
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Appealing
March 7, 2025

Clothing is impressive easy to order but still have not received.

Date of experience: February 25, 2025
ADOR S. Ador Rep
6 months ago

Thank you for choosing ADOR! We're thrilled you love our designs. If you have any questions about your order, feel free to contact us at customerservice@ador.com—we're here to help!

Florida
1 review
0 helpful votes
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Love your vloth
March 4, 2025

Thanks for the beautiful dress I got love it
Your customer service is great

Date of experience: February 19, 2025
ADOR S. Ador Rep
7 months ago

Thank you so much for your kind words! We're so glad to hear that you had a great experience with ADOR. We can’t wait to serve you again!

North Carolina
1 review
0 helpful votes
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Awaiting delivery I can hardly wait
February 27, 2025

Very transparent they're products are beautiful and original

Date of experience: February 17, 2025
ADOR S. Ador Rep
7 months ago

Thank you for your positive feedback! We're thrilled you love our designs. If you have any concerns about your order, please contact customerservice@ador.com. We're here to help!

Italy
1 review
0 helpful votes
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Abiti meravigliosi
February 22, 2025

Ottimi capi di abbigliamento,modelli e fantasie e accoppiamenti di colori e qualità di stoffa.

Date of experience: February 12, 2025
ADOR S. Ador Rep
7 months ago

Grazie mille per le tue gentili parole! Siamo felicissimi che ti piacciano i design, i colori e la qualità. Il tuo supporto significa molto per noi! Speriamo di rivederti presto a fare acquisti con noi!

Australia
1 review
0 helpful votes
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Service
February 21, 2025

Ordered on line kept on being updated when the items had been shipped and when I would receive them so great service
Size true to size and items look as advertised

Date of experience: February 11, 2025
ADOR S. Ador Rep
7 months ago

We're so happy to hear you had a great experience! Glad the sizing and quality met your expectations. Thanks for your support—we look forward to serving you again!

Poland
1 review
0 helpful votes
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Ador dress
February 13, 2025

I am very happy with my shopping experience at Ador. I found this store through Instagram and really liked the clothes. I am buying a dress for my mom. I contacted customer service several times because I had a few questions. Everyone was very helpful and responded to emails quickly. When I decided to make a purchase, my order was shipped the same day. I live in Poland, and the store is in the USA. Despite the time difference, I received responses very quickly. It was a very pleasant experience. I hope this won't be my last purchase from this store.

Ewa

Date of experience: February 3, 2025
ADOR S. Ador Rep
7 months ago

Thank you so much for your lovely feedback! We're thrilled to hear that you had such a great shopping experience with us and that our team could assist you promptly. We truly appreciate your support and hope your mom loves the dress! We’d be delighted to serve you again in the future. If you ever need anything, don’t hesitate to reach out.

California
1 review
0 helpful votes
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ADOR dresses
February 10, 2025

Delivered on time and the dresses are beautiful, fit nice and they looked exactly the advertised photos. I am very please and satisfactory. Thank you the company

Date of experience: January 31, 2025
ADOR S. Ador Rep
7 months ago

Thank you for your wonderful feedback! We're so happy to hear you're satisfied with your ADOR purchase. You've made our day, and we truly appreciate your support. Thanks again!

Puerto Rico
1 review
0 helpful votes
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Satisfied
February 8, 2025

Satisfied with the materials fine look.
Quality math the price

Date of experience: January 29, 2025
ADOR S. Ador Rep
7 months ago

Thank you for your kind feedback! We're thrilled to hear you're satisfied with the materials and that the quality meets your expectations. Your satisfaction means a lot to us!

Georgia
1 review
0 helpful votes
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Great customer service
January 22, 2025

Emailed CS about shipping and payment responded back very quickly. Waiting for order. This is my first time. Great reviews.

Thanks

Date of experience: January 12, 2025
ADOR S. Ador Rep
8 months ago

Thank you for choosing ADOR and sharing your kind feedback! We’re thrilled you had a great experience with our customer service and excited to be part of your first order. If you need any assistance, don’t hesitate to reach out—we’re here to help!

Italy
1 review
0 helpful votes
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Tutto OK!
January 21, 2025

Ottima esperienza, ottima la qualità dei capi ricevuti. Sicuramente tornerò ad acquistare!

Date of experience: January 11, 2025
ADOR S. Ador Rep
8 months ago

Grazie mille per il tuo commento positivo! Siamo molto contenti che la tua esperienza di acquisto sia stata ottima e che la qualità dei capi ricevuti abbia superato le tue aspettative. Speriamo di rivederti presto per nuovi acquisti e continueremo a sforzarci di offrire sempre il meglio. Buona giornata!

Tennessee
1 review
0 helpful votes
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No updated status on my order
January 17, 2025

I place an order around 12/29 or 12/30, I have yet to receive any status or update about my order, no tracking # or anything, Don't know if the item was ordered, out of stock, or on backorder, No Communication

Date of experience: January 6, 2025
ADOR S. Ador Rep
8 months ago

We’re sorry to hear you were unaware of your order status and concerned about it. Please don’t worry—we’ve sent you a message to help locate your order. You can also contact our customer support at customerservice@ador.com for assistance.

Ohio
1 review
0 helpful votes
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Satisfaction
January 12, 2025

User site friendly
Variety of styles were original and unique

Date of experience: January 2, 2025
ADOR S. Ador Rep
8 months ago

Thank you for your kind words! We’re thrilled you found ADOR user-friendly and enjoyed the unique styles. Your feedback motivates us to keep improving!

Sweden
1 review
0 helpful votes
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Love all the clothes
January 10, 2025

Very nice clothes and extremely pricey. Love it! Classic clothes for classy ladies.

Date of experience: December 31, 2024
ADOR S. Ador Rep
8 months ago

Thank you so much for choosing ADOR! We're thrilled to hear that you love our classic pieces. Your support means a lot to us!

Aruba
1 review
0 helpful votes
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Nice
January 9, 2025

Nice clothes for a good price, happy with this opportunity. Hope to fint more clothes in the future.

Date of experience: December 30, 2024
ADOR S. Ador Rep
8 months ago

Thank you so much for your kind words! We're thrilled to hear that you’re happy with your purchase. We’re always working to bring in more great styles at affordable prices, so stay tuned for new arrivals. We look forward to helping you find more clothes in the future!

District of Columbia
1 review
0 helpful votes
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I bought 2 dresses from Ador and I love my 2 dresses too much and it's good quality. I ordered the 3rd dress that I can't wait to wear and I already know that I'm going to love it

Date of experience: December 30, 2024
ADOR S. Ador Rep
8 months ago

Thank you for your fantastic feedback! We're thrilled you love your dresses. Your excitement for the third dress is contagious, and we can’t wait to see how you style it! If you have any questions or need assistance, just reach out. Enjoy wearing!