• Advance America

Advance America

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Overview

Advance America has a rating of 3.1 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Advance America most frequently mention customer service. Advance America ranks 13th among Payday Loans sites.

  • Service
    7
  • Value
    6
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Advance America?
Top Positive Review

“AWESOME PLACE”

Barbara C.
8/24/22

I JUST have to say and give Accolades to Advance America. We have been "together" ongoing for almost 5 years (estimate). This company is awesome. The people are awesome, esp Trish - in Kansas. So understanding and helpful and just there when I have needed them. Thanks and God bless all of you

Top Critical Review

“Scammers and thieves”

John K.
7/11/23

They are posing as advanced America but they are a fraud. The only thing about advanced America is they're using their name. They stole $500 for me. Beware and I I called the real advance America and they could give a s***

Reviews (28)

Rating

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Thumbnail of user barbarac2700
Kansas
1 review
0 helpful votes
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August 24th, 2022

I JUST have to say and give Accolades to Advance America. We have been "together" ongoing for almost 5 years (estimate). This company is awesome. The people are awesome, esp Trish - in Kansas. So understanding and helpful and just there when I have needed them. Thanks and God bless all of you

Service
Value
Quality
Thumbnail of user stephanieb465
Florida
1 review
1 helpful vote
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June 3rd, 2019

Ms.Jo you are a pleasure to do business with. I watched you get cursed and yelled at over the new paperless system, which none of it was your fault. I think you have great communication skills and very professional at dealing with the public and trying to solve unhappy people's issues that are occurring. I would like to thank you for your pleasant attitude, and your patience with everyone and with the new paperless system. I value your business ethics. Thank you, Stephanie Brady

Thumbnail of user albar16
Florida
1 review
0 helpful votes
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January 30th, 2021

I go to the (Southgate) New Port Richey, FL branch. When I went there today, I normally see Ms. Tania, who took care of me and my spouse, (a loss for the company) who was not there. I was told she no longer is with the company. I got to meet the new associate Kayla, whom I had to pleasure to chat with awhile. I don't have any complaints at all with the associates at this branch site. TY

Thumbnail of user maryh3164
California
1 review
0 helpful votes
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February 26th, 2022

There really great customer service, I go to the one in Ontario CA, staff is always great willing to help, unlike other loan place have bad attitudes, Stephanie G. Your beautiful personality, Thank you all so much! This is my go to place especially in Ontario off mountain

Thumbnail of user mariap2598
Massachusetts
1 review
0 helpful votes
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March 20th, 2023

I've been using Advance America for about two years for my payday loans, whenever I need it!. I use the store located at Pawtucket Ave, E. Providence R.I. Much faster going personally, than online. The process takes about 10 minutes, if you are a regular customer. The first time, takes a litlle longer. Excellent customer service. Never had any problems and the fees are reasonable. I would sugest Advance America as an alternative when it comes to payday loans.

Thumbnail of user kennethd391
Florida
1 review
0 helpful votes
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June 9th, 2021

I told Tammy the manager that they had taken money out of my Social Security and there may not be any Christmas dinner of the men where we live. Low and behold she showed up at my door with all the fixen for Christmas dinner, and she did this at her own expense.The guys where I live had a wonderful Christmas dinner thanks to her. By the way we are all disabled vet living at a place called Victory Village. Advance America has a customer for life thanks to Tammy Brodhead. How many businesses do you know that would do that for anyone. Very nice people and a clean store make you feel like family. I will be back.

Thumbnail of user michaels9420
Florida
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

The ladies greeted me with smiles as I walked in, which immediately brought ease to a stressful day. I worked directly with Yesenia. Her knowledge and outstanding service made the entire process painless, and I had the funds in my account before I left the store. I highly recommend the Port Charlotte store. I left with no questions left unanswered.

Thumbnail of user johns12595
Washington
2 reviews
0 helpful votes
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July 11th, 2023

They are posing as advanced America but they are a fraud. The only thing about advanced America is they're using their name. They stole $500 for me. Beware and I I called the real advance America and they could give a s***

Products used:
I wound up with a -285 balance my checking account they sent three frauds on the checks that bounce

Service
Value
Quality
Thumbnail of user candaceh114
Washington
1 review
2 helpful votes
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June 5th, 2020

Advance America has been helping me get through tough times for several years now. Cat Peddy has been the manager the entire time I've been going and I've always felt so welcome and respected with my financial needs. She works so hard and is and as always she is kind and funny, and my little dog loves her. We look forward to our monthly trips to Lakeport to see Cat!

Thumbnail of user celestec171
Florida
1 review
0 helpful votes
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February 28th, 2024

A person who said they were with Advance America called from *******931 and said his name was Carlos (sounded Asisian) and after a conversation told me to "suck his $#*!, $#*!"

Thumbnail of user sarahp1396
Massachusetts
1 review
0 helpful votes
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November 9th, 2021

Great customer service always friendly and helpful money orders are available at this location along with being able to pay household bills and you can also borrow cash it comes in handy

Thumbnail of user ulrichr1
California
2 reviews
5 helpful votes
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December 9th, 2013

Advance America is the largest payday lender in the US and is now owned by Mexican billionaire Ricardo Salinas Pliego's company Grupo Elektra. It's probably a really good business but its loans are too expensive for my taste.

Thumbnail of user leonardf138
Alabama
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

They were very helpful and sweet as honey. They solve all my issues and addresses all my questions. Mrs. Dee was very vocal with all customers that walked through the door.

Service
Value
Quality
Thumbnail of user courtneys180
Minnesota
1 review
0 helpful votes
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September 16th, 2019

I'm so thankful to the manager Correan Harris at the location 3653 1st Avenue and Cedar Rapids Iowa that's what I went to get my loan I received it the same day right on my NetSpend card it was very easy and accessible to me and she was a very nice and professional I will be going back there as well as sending others

Thumbnail of user lashaunh
California
1 review
0 helpful votes
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June 16th, 2019

Very kind to there customers good customer service. Very clean never crowded in and outta great place to apply for a loan will recommend others to go there

Thumbnail of user michellea1717
Georgia
1 review
0 helpful votes
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October 7th, 2022

Advance America is a fast, efficient respectful company. We have been dealing with Patty at the 280 bypass in Phenix City Alabama for some time now. Always friendly and quick.

Thumbnail of user janicew670
Illinois
1 review
0 helpful votes
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May 23rd, 2022

If u ever in need of n last min cash go to advance American they will try help u succeed yr needs gd ppl satisfaction guaranteed

Thumbnail of user donnac2064
Florida
1 review
0 helpful votes
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February 26th, 2022

Took my payday loan today. Tiara was very quick and efficient. She greeted me with a smile and bubbly personality.

Products used:
Payday loan

Service
Value
Quality
Thumbnail of user yvetteh115
Missouri
1 review
0 helpful votes
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February 11th, 2022

I just think Threade Moore is excellent person she really helps more than u know I have no problems with her...
She located at Webster groves area

Thumbnail of user phillipt35
Missouri
1 review
1 helpful vote
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July 26th, 2018

Anytime I go in to get a loan its always fast, easy and I leVe with a smile on my face. Great customer service. They deserve a raise.

Thumbnail of user sandykevans021259
Texas
1 review
0 helpful votes
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August 29th, 2023

They didn't lie! The process was quick and easy. I was in and out in about twenty minutes. Atmosphere was wonderful. Staff professional and polite!

Thumbnail of user patricks1046
Florida
1 review
0 helpful votes
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November 18th, 2021

I had good service hassle free it took about 5 minutes the person that helped me was super nice and friendly

Thumbnail of user christopherg1322
Florida
1 review
0 helpful votes
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August 24th, 2022

Customer service is excellent. They have never failed me yet. Very dependable company. A friend in need advance america comes threw indeed.

Service
Thumbnail of user sherriewelcomed.r
Kentucky
1 review
0 helpful votes
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March 2nd, 2023

Great people and environment. Their very friendly, and clean office. Thier always smiling and laughing they make you feel wecomed.

Service
Value
Quality
Thumbnail of user michaelm754
Texas
3 reviews
0 helpful votes
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February 12th, 2018

Not the best people on the phone. I had hoped for more guidance, it is a large company and now owned by a Mexican billionaire, that doesnt make it bad, just make effect policies.

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About the business

Welcome to Advance America? ۪s official Facebook page. Who is Advance America? We're a company here with the money to help you Power On. See the positive impact we? ۪ve had in our customers? ۪ lives with Advance America reviews: https://www.advanceamerica

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