• AdvancedLamps

AdvancedLamps

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Overview

AdvancedLamps has a rating of 3.8 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdvancedLamps most frequently mention customer service, and tracking number. AdvancedLamps ranks 5th among Projectors sites.

How would you rate AdvancedLamps?
Top Positive Review

“On top of the great price, Advanced Lamps also provided...”

Steven N.
5/17/12

On top of the great price, Advanced Lamps also provided awesome customer service. Everyone I talked with was very helpful when I had any questions. Both over the phone and email when they were quick in getting me an answer, and followed up and make sure everything was alright. Great notification system for shipping with a tracking number, we will be buying from them again.

Top Critical Review

“2 years ago I bought a replacement lamp for my sony...”

Paul N.
10/23/14

2 years ago I bought a replacement lamp for my sony projector, everything was fine, product worked great. Earlier this month, I ordered another replacement, received shipment notification, but the product never actually shipped. Based on all the other reviews here from other people, I think this company has gone down or something. No big deal, these jokers get to speak with Bank of America's fraud department now, the money will be back in my account momentarily. What a shame considering how good my first experience was.

Reviews (55)

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Reviews that mention popular keywords

customer service (13) replacement lamp (7) bulb (12)
Thumbnail of user patk2
Washington
1 review
0 helpful votes
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May 3rd, 2012

Found Advanced Lamps on the internet after my TV went down. I was extremely skeptical simply because I hear about all the internet scams out there, so I placed a call to the 800 number listed on their web page and a courteous, and professional customer service agent answered the phone, the agent built my profile, found what type of lamp I needed, and placed the order for me. Advanced lamps help me fix the problem and the whole thing ran very smoothly.

Thumbnail of user hectorc3
California
1 review
0 helpful votes
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May 7th, 2012

I ordered a Boxlight projector from this website and it works great, my home theater took about 6 months to put together and is now perfect thanks to Advanced Lamps fast shipping. My kids are loving the set-up and I will be buying from the company again.

Thumbnail of user ryanf7
Massachusetts
1 review
0 helpful votes
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May 19th, 2012

I wasn't sure what lamp I needed for my TV so I called up Advanced Lamps. I talked to a guy named Greg and he was great! He knew a lot about lamps and while on the phone set my account up and placed the order for me. They also called me with the tracking update ( I don't have an email) later on in the day. You can tell that they really care about their customers and I will be buying from them again.

Thumbnail of user donm19
Massachusetts
1 review
0 helpful votes
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May 7th, 2012

Woke up this morning to the UPS man at my door with the lamp I ordered a few days ago, the lamp was brand new and installed perfectly into my porjector. The light is brighter than ever thanks to Advanced Lamps. Great job

Thumbnail of user timw12
Washington
1 review
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May 3rd, 2012

Got my replacement lamp in two days, was concerned at first that I'd receive the correct model because the website picture was a little different than what mine looked like but was assured in telephone call to the company that it was the right lamp for my model. Great customer support.

Thumbnail of user johnp70
Washington
1 review
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May 8th, 2012

Placed a call in to there customer service line to make sure I was ordering the correct part for my television and a very nice gentlemen created an account for me and proceeded to help me ensure I was getting the right thing. Excellent customer service is what I loved about ordering from them and I will not hesitate to order from them again.

Thumbnail of user adrianr2
Massachusetts
1 review
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May 2nd, 2012

I was extremely surprised with the level of customer service I received from this. Com company that had the lowest price for the bulb for my TV. I placed an order with Advanced Lamps and the very next day a very polite young man called me to inform me that the bulb I ordered was out of stock but that I could upgrade to an OEM bulb for a very small amount of money. I accepted the upgrade because I was missing my TV. Within a few days I received the bulb and installed and the TV powered up without any other problem. Overall my experience with Advanced Lamps was an excellent. I will not hesitate to do business with Advanced Lamps again. The customer service agent went above and beyond to assist and rectify what potentially could have been a problem, very proactive. Great job Advanced Lamps, great job, More companies need people like this in their business.

Thumbnail of user fredm8
Washington
1 review
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June 4th, 2012

Let there be light! We needed this lamp for church service on Sunday and they managed to get this lamp to us right on time Friday, even with a quick backorder we recieved the lamp in perfect condition and is working great. We were a little worried at first but once the UPS man came to the door I just knew it was the replacement lamp.

Thumbnail of user danc17
Missouri
1 review
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June 5th, 2012

The bulb in my projector recently blew out for the 2nd time this year, I was very upset to say the least. I was very unsatisfied with the bulbs I was buying, I felt like I was paying 150$ for junk. Advanced Lamps provided me with a great replacement lamp n housing for my projector that so far I have had no issues with. I am very happy about this and hope to avoid future junks selling companies in the future, Advanced Lamps is a top notch company and I will only be getting my lamps from them.

Thumbnail of user patm15
Washington
1 review
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June 8th, 2012

I purchased a new bulb for our tv, finding the part was very simple and the price was great. The shipment came on time and was boxed very well with alot of damage protection. Excellent service and support, very happy customer :)

Thumbnail of user benr9
Massachusetts
1 review
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June 21st, 2012

I bought a video scaler from Advanced Lamps and the experience was great. A friendly customer service agent helped me checkout over the phone. It was a speedy and secure delivery, and I got it at a great low price. The entire process ran smoothly and I would use them again in a heartbeat.

Thumbnail of user mikek29
Washington
1 review
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May 4th, 2012

My grandfather gave me his old Toshiba television and when I got it the lamp bulb was broken. I had no idea what I needed so I found this company through amazon and I gave them a call. They instructed me where the model number should be. Once I found it the representative figured out that my television needed a D95-LMP. They quoted the price including shipping, built my Advanced Lamps profile, and placed the order for me. This process was extremely effortless for me.

Thumbnail of user lennyf
Missouri
1 review
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May 3rd, 2012

I had an overall excellent experience when I ordered with Advanced Lamps. The price was the best I could find on the 915P******* projector bulb I ordered. I did contact the online customer service to verify that the whole bulb assembly was included, not just the bulb. We had the bulb go out in on a Thursday morning and had the new bulb in our hands within a week.

Thumbnail of user parkerb
Kansas
1 review
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June 8th, 2012

My big screen Toshiba television bulb exploded during the NHL playoffs a few weeks ago. This indeed was a terrible and unexpected situation, I googled some sites and after comparing prices I ended up going with Advanced Lamps. I found the TB25-LMP I needed and placed an order. The whole ordeal was very simple, and prices were very reasonable. The television is now back up and running for the Stanley Cup finals. Go Kings!

Thumbnail of user camh
Washington
1 review
1 helpful vote
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June 4th, 2012

I am a big Miami Heat fan and was crushed when my lamp went out in my living room television. I searched very quickly online and found this site, they had the replacement lamp I needed along with a few different shipping methods. It is now in my TV and I get to watch Lebron and the Heat win the finals, they showed fantastic customer service when I called in to order the lamp as well as provided me with a tracking number that night.

Thumbnail of user frankg11
Massachusetts
1 review
0 helpful votes
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May 29th, 2012

I wanted to thank Advanced Lamps very much for there assistance in helping us reset the lamp problem. We did exactly what they said to do and it worked! Thanks again.

Thumbnail of user carlk1
Massachusetts
1 review
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May 11th, 2012

Advanced Lamps had the exact lamp I needed to fix my sons TV, they also informed me that there are two different styles of lamp for the TV, an OEM and OEM equivlents. I was told there wasn't very much of a difference between the 2 when it comes to lamp life. The prices on their website were the lowest out there and the warranty is a half a year! I will definitely keep them bookmarked for future purchases.

Thumbnail of user nickh23
Massachusetts
1 review
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May 9th, 2012

I do alot of online shopping and have been for about 5 years now, I normally make sure the companies I deal with have good customer service and business ethics, that being said I have to say Advanced Lamps succeeded in both. They were very polite when I called to order a replacement part for my TV and they were very good with updates throughout a temporary backorder that occured with the part I ordered. They gained a repeat customer in myself and I will be recommending them to all my friends and family.

Thumbnail of user bryanr4
Connecticut
1 review
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May 2nd, 2012

This company was fantastic to deal with, they found the exact lamp I needed for my DLP TV (XL-2400) The lamp arrived on time and was packaged very well. I will definitely be purchasing more lamps from this company in the future.

Thumbnail of user chrisc53
Massachusetts
1 review
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May 7th, 2012

While shopping online my husband tells me that he thinks that is it time to buy a new projector for our home theater, I ofcourse ask why since we just bought our last one in 08. He told me because the screen is starting to dim and he doesn't feel like paying for someone to come out to our house and take a look and give us a quote for repairs. Upon further investigation we found out that all we need to fix the dimness is replace the lamp inside, we came across many sites who sold the lamp but the prices were very, very high. Finally we came across Advanced Lamps who was selling the lamp for a much less price, I gave them a call to ask why their lamps were so much cheaper and I was informed it was because they have there own manufacture and the "AL" stands for Advanced Lamps. My husband said due to there 180 day warranty replacement warranty and 30 days for a return for a refund we should give them a try. The checkout process was fairly simple and took about 5 minutes, then within an hour my iphone got an email confirming our order followed by another email a few hours later with a tracking number. The lamp arrived within 3 days via ground shipping and was effortless to install. Long story short, our home theater is now back to 100% and the blu-rays and video games are looking better than ever and we will be making future purchases with this company.

Thumbnail of user ront8
Washington
1 review
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May 3rd, 2012

Very good selection of home theater equipment, I got my Bluray player and a few speakers from this company and have never had any issues. Products are delivered on time and always packaged very good.

Thumbnail of user kimr11
Washington
1 review
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May 3rd, 2012

Speedy ordering system, fast processing, and efficient shipping and delivery. What more can more can you ask for from an internet site? I would highly recommend to any and everyone.

Thumbnail of user kevins33
Washington
1 review
1 helpful vote
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June 13th, 2012

Purchased a 3D LED wireless Motion Sensor flood light from this company and it was very cheap and shipped quick. Fantastic job getting this to me in a timely manor.

Thumbnail of user estellan
Missouri
1 review
1 helpful vote
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May 8th, 2012

Good product and a fair price and I received it ahead of schedule. This was my 1st transaction with Advanced Lamps and it was an excellent experience.

Thumbnail of user rickc6
Illinois
1 review
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May 15th, 2012

I recently purchased a part from Advanced Lamps in April. I was completely satisfied with the website as well as the customer service and support. I was able to receive the lamp I ordered in just a couple of days. A few weeks went by and there was an issue with the television and I the TV was serviced. I came to find the lamp had blown, when I called Advanced Lamps I was transferred to the returns department. A nice gentlemen in the returns The explained the process of emailing an rma and it was simple and painless. These days you will find that companies can be impossible as far as warranties and replacements are concerned but my exchange was simple. I was sent an email while still speaking with the rep. I answered the questions and I was sent back instructions. I had my part within the next week. They have a great system for making sure you get your replacement in a timely manor. They really went the extra mile by upgrading my replacement shipping so my kids could watch the NBA playoffs and Yankee games.

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About the business

Leading supplier of original projection lighting for projectors and television as well as smart-boards and video walls. Coupon code 10Percent while it lasts.

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