I've been using this product for a few years and now have had some security issues which have led to my losing my admin privileges to my own computer. I tried contacting them and twice their support guys tried to sell me other products and services to fix my computer at the tune of $400 to $1000. When you call the Tech lines (2) different ones, you'll be taken thousands of miles away (Spain/India) (I'm in the U.S.) The phone # redirects 3 times before you get to wait a long time for a person. Beware, they told me this product was totally junk and I should purchase their software and a service plan for $499. When I said no, I tried to disconnect and they got even more aggressive.
Date of experience: February 18, 2020
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