Just bought few guns from them wasnt expecting much for beinging less than 10$ per gun but when it say over 200 fps you expect something decent not a roll out of the barrel and fall to the ground barely went 5 feet i got a couple walmart brand ones that put these to shame wouldnt buy guns from em again but accessories a good possibility
We purchased an IU-AK47M airsoft gun from this website. Unit broke after using two times. We contacted the site by email and can't get a phone contact for this company. I did find a customer service line but it goes to an individuals voice mail box that is full. Emails returned to us said they do not accept returns afetr 72 hours. We purchased in November for a December gift and they will not replace or repair the gun. Would not buy anything from this site. Person sending emails was very rude, short in there answers. Must be a one-person fly-by-night outfit.
Purchased MP5 Umarex from this company, the gun stopped working within a week. Made several Phone calls leaving a message with no response, Finally received correspondence through email. Company will not warranty battery sold with gun. So your out of luck if they send you defective battery. The gun also doesn't work, my options are to pay for shipping back which I have already paid for. If the gun is not repairable I get a refund minus handling fee. Gun is also not manufactured any more so I can only receive pennies on the dollar from factory. Do yourself a favor and stay way from these guys.
It is a good website if you are looking to get guns and you don't have much money because all of the guns are very good deals. It is a little sketchy with the shipping packaging and if the gun works right. I still would't 100% trust this site but sometimes you can score amazing deals
Just read everyones reviews and see how they are! I bought my son the M40 and it did NOT work out of the box. After literally 2 months of trying to contact them they now want a 40.00 bench fee to fix it! THey are cheap and the company is a rip off and should be shut down.
BUYER BEWARE. The gun did not work, was told to pound sand. I am telling everyone I know that participates in airsoft activities to NEVER buy from airrattle.com. They do not stand behind their product. UNBELIEVABLE! They are stealing people's money, no refunds, no repairs. It's criminal!
I order a Cyma cm. 028 and it came broken and they have to ''inspect'' it I'm probably not even gonna send it back because I know they'll just say it was tampered with. The customer service is awful all they do is send you automated things.
I order a air soft gum from airrattle.com and recieved it try it out works ok for about 5 min. And then stops working I only had it for a couple of hour and call them they want me to pay for shipping back after they sent me a bad gun now they will not answer the phone or call use back
You guys are the best! I ordered on 7/3/2014. I figured that I wouldn't get my order in time for my Sunday show because of the holiday. I was so happy to see my merchandise sitting on my porch on Saturday 7/5/2014. AND I didn't have to pay shipping. I hope everyone out there reading this tells all their friends about this fantastic company. Thank You for your very good service.
Steve Sponseller. SCS Enterprises.
I purchased an AK-47 airsoft gun as a Christmas gift. When it was opened, it stopped working immediately on Christmas morning. I emailed airrattle support immediately on the first business day after Christmas, and heard nothing back. I emailed another 2 times, and called on several occasion. When I call, I can't leave a message or speak to a human, all I get is a message saying to email customer support, which I did and I haven't heard back! In the meantime, the dates are getting further away from the day I bought it. I paid a $#@%-load for shipping and I think it's pretty hopeless that I'll get a replacement for the gun they sent me. The boy who got this for Christmas is very disappointed and has no working gun that he got as a gift.
This site sucks- if you're reading this to decide whether to buy something from them, RUN- STAY AWAY from this website!
Overview
AirRattle has a rating of 1.9 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AirRattle most frequently mention customer service, credit card and return shipping. AirRattle ranks 5th among Airsoft Guns sites.
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- Centerburg, OH, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members