Bought a great g&g gun on airrattle.com. They were very helpful when it asked what battery to get with my gun. They also informed me on how important a smart charger is and I found it useful with my other guns. I give them five stars. Website looks great, customer service was helpful, and my package arrived soo quick!
I ordered a scar from this website (300 $ gun!) and it broke right when I got it. Guess what happened? The trigger just broke off. I went through about 5 weeks of emailing them (or some socalled person named Amber) and finally got a replacement. It broke also. I was like wtf man. I tore it down to check out the inside. The whole gearbox is coated in elephant snot, there was a bullet jammed in the spring (did I even ever use. 25 gram bullets with this gun?), a stripped gear, and the safety selector gear was broke. I am going to get the charge disputed and send it back. This company is bull $#*!, do not buy from them ever.
Do not ever buy a product from this Website. Their crooks and will rip you off. I ordered two guns and they sent me one with a packing list for two. I called and emailed them the day I received the gun (luckily I opened the package as it was a Christmas gift). They said sorry we shipped two guns. Then eventually I got a gun from another website. The gun I got from Airsoft broke 2 days after I got it. They took a week to get back to me and again. Sorry your past the 72 hour return policy - so your SOL. Their products are CHEAP, break immediately and their customer service sucks!
I have been buying from these fine gentlemen for about a year and a half now. I have seen many many improvements since then and have always been treated courteously. Me and my group have dropped close to 2,000 dollars on the site and are planning on spending more throughout the years. Great price's, fast shipping; Airrattle.com.
I'm so pissed off I don't even want to describe it. I purchased product A, with B and C upgrades. Only received product A WITHOUT B and C upgrades. On top of that product A didn't work anyways. Wouldn't fire properly. Had to pay 36 dollars to return shipping and they informed me they're giving me a refund. Still haven't received that refund. I've emailed a total of 11 times. I've received only 4 responses. STAY AWAY FROM THIS JOKE OF A COMPANY
The electronic air riffle lasted about 1 week before it stopped working. Called AirRattle and because I just purchased it I had to go through the manufacturer to get it replaced. Called manufacturer and they no longer make the gun - if I return it they will send me a gun of the same value or one that is no more than $50 than I paid for mine. The gun was on sale on AirRattle so the gun I would get from the manufacturer (even with the $50 bonus was not worth it). Out of curiosity I took the gun apart. I found a stripped screw on the housing mechanism. It looks like someone bought the gun, had problems, tried to fix it and decided to return it. AirRattle then sold it to me. The gun is suppose to come with metal gears and gearbox but they are all plastic inside.
Avoid these guys like the plague. Sent me a different gun than I ordered, and expected me to pay for return shipping before they would do a refund! FY airrattle.com... I will never do business with you again and I will tell everyone I can NEVER to buy from you. Rot in hell, scumbags.
These $#*!s sent me a broken gun, so i emailed them to get my money back, sent the goddamn gun back, and haven't heard frome them in 12 days. There will probably be more later, stay away from these $#*!bags.
Bought a Lancer Tactical M4 RIS Carbine for $100. Came used with a sticky mag. Battery overheats and $#*!ty plastic body. Gun came chipped and paint was coming off. Also a crack in the handle of my gun. Customer service is $#*! and they said my warranty was expired in like 1-2 weeks.
This company is a joke! First, it is VERY difficult to get in touch with anyone. Second, when we did finally get in touch with someone, they told us that they were going to send out a replacement part for our son, they said it should take 7-10 business days... NOT! My wife called to complain, after several attempts, got in touch with them, they apologized for the delay and said they would get it right out. Again another Lie! Please, Please, Please do yourself a favor and DO NOT DO BUSINESS WITH THIS COMPANY
Overview
AirRattle has a rating of 1.9 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AirRattle most frequently mention customer service, credit card and return shipping. AirRattle ranks 5th among Airsoft Guns sites.
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- Centerburg, OH, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members