AirRattle

Same experience as other reviews here. I think they have a buddy thing going with drivers at FedEx. Ordered rifle and free hand gun. Shipped the next day. FedEx tracking says delivered, but no package found. DO NOT USE AIRRATTLE.COM. FedEx lost the package. Dispute with your credit card company.

"I had the SAME EXACT expwerience as KG did. Ordered 2 Air rifles for Christmas but only recieved one. Said they shipped it, but Fed Ex lost it. Take it up with Fed Ex. I contacted Pay Pal who basically did nothing. Won't be using them again. Went right to discover who is tied to my paypal. They gave me a full credit. No questions asked. Said Airrattle will have to provide PROOF I recieved it. Good Luck there Airrattle...

I ordered an optic and a grip from airrattle on a Saturday. By Tuesday I had yet to receive a shipping confirmation despite their claim of "fast shipping". When I called Tuesday I was told that one of my optic was back ordered and they would have been calling me (when, I'm not sure). I canceled the optic and asked for the grip. The grip was sent Wednesday, I was told it would be by FedEx. The following Wednesday, I finally got someone to answer the phone and was told that they don't have a tracking number because they actually sent it USPS. I got home from work Wednesday and had a notification that I have to pay another $2.38 in shipping! What kind of company doesn't know how to measure shipping costs?! Now I have to make arrangements to pick up the package and pay the extra shipping. I found another site, bought the back ordered optic, and it arrived yesterday!. I won't use Air Rattle ever again. Very frustrating.

Total waste. Grandma bought the Christmas present for my son. An expensive airsoft 'sniper' rifle. I've seen airsoft guns before and this one was by far the biggest piece of crap ever.

Made in China - not everthing made there sucks, obviously. The gun barrel would not bolt down (takes two bolts and one of the bolts is too short to engage the threads). Refuses to fire. Instruction manual written by a Chinese person and translated by a 3rd grader.

Tried to return it. Stall stall stall.

A home based business as far as I can tell. Buys cheap crap and marks up the price. Unloads it on us and then gives the stiff arm when it comes to returning.

Never again - and I intend on spreading the work about this guy. No more business for you.

My son received a "New" airsoft gun from www.airrattle.com It broke after 10-15 shots. It was used and had scratches on it, it was supposed to be a New 350 FPS Galaxy MK5 PDW Airsoft Gun G5 Full Metal Gearbox AEG Rifle - 2011 Enhance. Their customer service e-mail said we shouldn't have used the bbs that came with it and that was possibly what broke the gun. These guys are border line criminals. www.airrattle.com does not show a phone number or address stay away from them.

Purchased a number of items from AirRattle over Black Friday. They had a promotion for a free pistol that we took advantage of. The order arrived, but the pistol didn't work right out of the box. Called the company and they refused to help troubleshoot or replace the item. They said that because it was free that they couldn't help. This is a lousy company with lousy service. Do yourself a favor and get your products elsewhere.

They are the cheapest around, we were buying from amazon and it directed us to airrattle because they had the aeg in stock.The item came fine except it literally fell apart and the 2nd also within 2 hours. I dont blame airrattle for the guns as they dont make them, however i have e-mailed them like everyone else here and only get a response a quarter of the time. I am awaiting my 3rd new replacement and its taking a month with delivery and returns etc. I will say so far they have done better with returning my product but this is 3 times and still have no b-day present for my kid.If money wasnt an issue as these guns are 2 and 3 hundred to start, I wouldve gotten him another and charged back my CC. I may have to if i dont get this soon, But I wasted a month already and 20 emails and phone calls all time I'll never get back.