How would you rate AirRattle?
grey star
grey star
grey star
grey star
grey star
Arkansas
0 reviews
2 helpful votes
Follow Dennis R.
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Airrattle is the best vendor I've dealt with for airsoft guns and suppplies. Their shipping is the best I've ever seen. I've been treated well by Airrattle and will continue to do business with them and consider them my sole vendor. I have no complaints with Airrattle.

Date of experience: June 13, 2014
Florida
0 reviews
3 helpful votes
Follow Jeremiah H.
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I made my order and went to pay there paying online system messed up and they keep the money from paypal called the next day the lady said she cant see if it went throw but she dont think it did and got rude with so i had to call paypal and get the paypal guy to call them and the lady acted dumb and said she will send a fax torefund my money but she still has not and i may haft to wait 5 days to get it back... ill post more soon..

Date of experience: April 10, 2012
New York
0 reviews
1 helpful vote
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I don't really know much about the site. My brother traded me my Xbox for ordering the m16. Pease e-mail me at *******@gmail.com to assure me that the shipment will come in because these reviews aren't so good. I have a nice pistol and like a 450fps or so sniper, adding an assault rifle will help me in wars. Thank you and please e-mail me!

Date of experience: April 11, 2014
Nebraska
0 reviews
3 helpful votes
Follow Colin C.
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Tried to purchase this item from AIRRATTLE.COM who proceeded to screw me over on shipping when the item turned out to be defective. Then they wanted me to purchase a more expensive product-it's called bait and switch. Check out their Better Business Bureau rating and other online ratings-I wish I had.

Date of experience: April 22, 2014
California
0 reviews
0 helpful votes
Follow Todd R.
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I thought that I was getting a Cirdullo on an air soft gun online with the air rattle but from the moment it came out of the box it was broken terrible customer service would not stand behind their warranty very difficult bad customer service I never buy from them again

Date of experience: May 17, 2012
California
0 reviews
7 helpful votes
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Horrible
April 1, 2015

Ordered, was in stock. 3 days later it's backordered. Called as soon as I got the email that it was backordered. Left a message. No response. Called every couple of days, still left messages, still no response. Kept calling, and calling, and calling, and calling till somebody picked up. His answere sorry don't have a eta on backordered items, and I'll have to look into it. Don't buy from these guys!

Date of experience: April 1, 2015
New York
0 reviews
1 helpful vote
Follow adam m.
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NEVER BUY FROM AIRRATTLE! Save yourself the headache! They gave me false info about a gun said it was better than it was. Then the motor broke the second day! Thus site sux n oh yeah don't listen to the ONE possitive review... it was posted by the owner a Guy named aaron

Date of experience: October 10, 2010
Pennsylvania
0 reviews
1 helpful vote
Follow Marco N.
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Selected my items and bought them, two days later I get an email that the gun had been backordered. I then contacted and switched my order. Never received my next order and could not track it. There excuse was, their supplier screwed up the order and couldn't do anything. I decided to cancel the order because I needed for Christmas. Worst customer support. DO NOT BUY FROM THIS PLACE.

Date of experience: December 24, 2013
New York
0 reviews
1 helpful vote
Follow Nicole L.
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DO NOT BUY FROM THIS COMPANY! My son spent all his birthday money on purchasing an airsoft rifle and it broke in less than 1 month. It was a piece of garbage and as everyone else has said here, the guy who "owns" this "company" is a terrible, person to deal with. Go to airgun depot. THey have a 90 DAY WARRANTY! Not 72 hours which is a total joke.

Date of experience: July 21, 2010
Georgia
0 reviews
2 helpful votes
Follow k g.
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Ordered an electric rifle and bag of ammo for my son for Christmas. The ammo arrived and looked as though it was taped to outside of a box at some time. The rifle NEVER arrived. Went through customer service (or what they call it anyway) they tried to blame FedEx, said package was delivered. Would not have FedEx replace missing item. Filed claim with PayPal who said that according to airrattle the package delivered. Moral- Son= No rifle for Christmas, Dad out the 140 bucks. STAY FAR AWAY FROM THESE CROOKS

Date of experience: January 8, 2014

Overview

AirRattle has a rating of 1.9 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AirRattle most frequently mention customer service, credit card and return shipping. AirRattle ranks 5th among Airsoft Guns sites.

service
9
value
9
shipping
9
returns
7
quality
8