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  • AiryDress

AiryDress

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Overview

AiryDress has a rating of 3.4 stars from 543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AiryDress most frequently mention customer service, good quality, and online shopping. AiryDress ranks 2236th among Women's Clothing sites.

  • Service
    72
  • Value
    69
  • Shipping
    72
  • Returns
    55
  • Quality
    69
79
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How would you rate AiryDress?
Top Positive Review

“Very Satisfied”

Diane M.
9/28/21

Clothing is very nicely made. Materials are beautiful. Styles are great for older women. Clothes arrive in a timely fashion. I get many compliments on my shirts from Airy and have quite a few. I am very pleased with all aspects of this store.

Top Critical Review

“Still haven't shipped after 7 days”

dave m.
8/13/20

They received my money 7 days ago and still not shipped. I wish I had read sitejabber's last 25 reviews that show the company is a POS. How can they be rated 4.6 out of 5 with such horrible reviews? If I ever receive the 4 blouses I expect they will be Chinese, slave labor junk.

Reviews (543)

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customer service (50)
Thumbnail of user gilliant27
GB
2 reviews
2 helpful votes
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June 2nd, 2021

I ordered dress and top from airy clothing, going by their size chart I ordered XL, when it arrived I suggest anyone XS would be hard pushed to get into this dress. The material is of poor quality and poorly finished. I will not use this company again.

Tip for consumers:
Do not trust the size chart

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user gladysl34
Philippines
1 review
0 helpful votes
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November 15th, 2020

I have ordered with Airydress for my sister's wedding and a lot complemented on how beautiful my dress is. I'm definitely going to order again as I'm seeing casual dresses as well! I can't wait to see more styles too!

Thumbnail of user lillyt12
GB
1 review
54 helpful votes
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September 1st, 2020

I spent money on the order and I hate each of your piece of clothing I received. Looks totally different from the pictures, plus it's made of different materials. I regret spending over 50 pounds on that poor quality clothes. I ordered a lot on the internet before and never have been disappointed. Once ordered prom dress from Little Mistress and it looked exactly like the one in the picture. I won't recommend Airy to any of my friends, it's a scam.

Thumbnail of user tiss
Australia
1 review
16 helpful votes
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October 8th, 2020

Cheap and nasty imitations received of items advertised. No response to complaints
Utterly disgraceful that this company which is trading under MANY names submits false 5 star reviews.

Please refer to the photos uploaded advertised items vs the Poorly made and hideous quality items I received.
The fabrics in the items I was sent feel like garbage bags. There is no shape, no textures, just a scam

Thumbnail of user kathyk706
Australia
1 review
4 helpful votes
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July 21st, 2021

I ordered 4 articles from Airy. Two of them were acceptable. The other two were very disappointing. Defiantly not as shown in photo.
Fabric even appears to be different.
I will not recommend this company to anyone. Not ever.
I I'll be asking for refund on two of the items, for sure.
Photo of only one item. Will find other, add photo.

Delivery was prompt, by airy.

Tip for consumers:
Do not but from Airy.

Products used:
Tops

Service
Value
Shipping
Quality
Thumbnail of user chriss3003
Michigan
1 review
0 helpful votes
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May 6th, 2021

I waited for 2-1/2 months for my order to arrive. When it did all 4 items were not what I ordered. Thank god I ordered thru paypal and got my money back. They never answered any of my emails. Terrible company. They don't even deserve 1 star

Tip for consumers:
Don't use

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user melaniem489
Nebraska
1 review
2 helpful votes
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April 23rd, 2021

This was my first time ordering from airy via Facebook advertisement and as the saying goes, if it sounds too good to be true, than it probably is. I finally received my order (5 dresses) and although I ordered based on their size chart, 3 of the dresses were too snug and none of the dresses were as pretty as they appeared on-line. The invoice said free returns on first-time purchases, within 14 days, but when I go to the site, the very next day, and enter in the account #, it tells me I have not made any purchases? I have sent two emails and as of yet have received no response and of course the 14 days have lapsed. I am going to reach out to PayPal to see if they can assist in getting my money refunded and obtaining an address so I can return their products. I feel like I have been scammed, by not being able to return the products and will not order from this company again! If nothing else, I will donate the dresses to one of our shelters so someone can benefit from this purchase.

Tip for consumers:
If the price is too good to be true, be careful because you get what you pay for.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user rogerw73
TT
2 reviews
0 helpful votes
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May 28th, 2017

My wife always complains about online sites never getting her orders totally correct. Well I was happy to hear her finally speak highly of an online store. Airydress.com was able to provide her with great dresses at a great price, that gave her a great fit and her order arrived quickly. I suspect this will become one of her favorite online stores. Especially given their really great prices.

Thumbnail of user lizh199
GB
1 review
0 helpful votes
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May 10th, 2021

I wanted to rate ZERO STARS but don't have that option.
This is what i put on the Airydress Message Portal. Let's see what they come back with...

I am absolutely appalled by this company. You charge £15 for postage and packing yet my return cost just £3.50.
Then you have the audacity to take the VAT element away from my refund of returned items. - Nobody does this. What a load of rubbish. We all know that the government receives the VAT amount but it is the total amount of my order that you have to charge vat on - NOT the returned items.
This is a con and i will be reporting you for fraud.
And I am also copying and pasting this message onto Trustpilot and any other review sites that i can find

Service
Value
Shipping
Returns
Quality
Thumbnail of user teenac18
California
1 review
4 helpful votes
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May 23rd, 2022

This company doctors their photo's, none of the dresses I purchased looked as good as the pictures, the material was cheap, the clothes didn't fit at all properly, made me look like I was dressed in a sack and very matronly. Horrible customer service. I want my money back and you can have your cheap nasty clothes back

Thumbnail of user maureenf125
Australia
1 review
7 helpful votes
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January 4th, 2021
Verified purchase

This is a knock off, even the fabric feels flammable it's so cheap.
The original photo had seams with separate complimenting fabrics, the copy had a print of different fabrics on the one piece, don't waste you money.

Tip for consumers:
It is nothing like the advertised picture.

Products used:
Blouse

Service
Value
Shipping
Returns
Quality
Thumbnail of user neftersif
Massachusetts
1 review
24 helpful votes
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April 6th, 2021

My response to a return issue. It stated that the first item had a free return but then when I added the second item it charged me for both wow so I spent 23 I am expected to recieve a 7 dollar refund and your willing to give me a coupon for the next order, because you think I am going to order again after that generous refund, that's okay keep your generous offer I have lost more in life than 23 dollars. To bad there is no such thing as a no star review. Have a great day.

Thumbnail of user zinebb1
Morocco
1 review
0 helpful votes
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July 20th, 2017

First, I have to say that I really love this product. It is more than I expected. The quality of the dress is very good. I think it'll look great in all different kind of body shapes. Identical as description and photos i'm very satisfied :)

Thumbnail of user cherrya10
Philippines
2 reviews
0 helpful votes
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May 29th, 2017

I rarely give a 5 star feedback to online shop like this but I think Airydress deserves it. The price of their clothes is decent enough but i didn't expect the quality is exceptional. Affordable shop that won't hurt your pocket but instead will make you look so fashionable! Thank you Airydress!

Thumbnail of user gabrielleb23
India
1 review
3 helpful votes
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August 12th, 2018

I totally enjoyed shopping. I have been buying their products and love them. So many wonderful things and at wonderful prices. Good buy fast shipping. I haven't had any problems or bugs with it, and it has a nice layout that has been easy for me to navigate.
-Gabrielle

Thumbnail of user catherinek277
GB
1 review
8 helpful votes
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March 27th, 2021

I received my first order yesterday. The price is cheap and the delivery is quick. That's the only positives.

Most of the material isn't what I expected. The sizes are way out. I am a UK size 8 so I ordered small. They are all at least a size 12. The only item I received which was XS was worse, that was at least a size 14.

I have tried all morning to get a returns label, it's impossible. Contacting them by email is just as bad. Even though their website clearly says easy returns, it's not.

Luckily I have a sewing machine so can modify nearly all the items myself, not what I wanted to do with new clothes but no option.

I definitely won't use them again. Wish I had read more of the reviews!

Tip for consumers:
Don't use them unless you are a good sewer and prepared to alter the sizes. Everything was far too big for sizes quoted

Products used:
Managed to use them all after a great deal of alteration because I couldn't get a returns label.

Service
Value
Shipping
Returns
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Thumbnail of user jenniec58
South Carolina
1 review
13 helpful votes
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October 29th, 2020

They took forever to ship... one order came 2 MONTHS LATE!... they say EASY RETURN? NO! After they get your order. Gone! Sent 8 return requests and they never responded... items were defective... totally wrong and cheap material! Had to get the bank to refund me

Tip for consumers:
Order 1-2 items at first to see how they treat you... try to call numbers listed to see if they work..don’t give up...

Service
Value
Shipping
Returns
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Thumbnail of user hielg
Philippines
1 review
0 helpful votes
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June 3rd, 2017

I had hectic schedule in my business, so I don't have time to visit some store which I can pick what I use to wear. But luckily I have found this website and found out, that this website has a great taste incomes on a fashions dresses and also they have good quality clothes and most of all they offer you excellent customer services.So I can actually recommend this site with satisfying accommodation to all.

Service
Value
Shipping
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Quality
Thumbnail of user jeriw45
Illinois
1 review
0 helpful votes
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April 21st, 2021

I ordered 6 blouses under $10.00 each. I knew the material wasn't going to be top of the line and that sizes might be off. But figured if 2 of the items were wearable I still did ok at that price. It took a long time (over a month), but everything arrived. Only one top was a little tight for a large. But still fits satisfactorily. I am happy with all 6 items. They are cute and different from items sold in area stores. I would give 5 stars except for the long wait. If you are looking for a bargain and don't mind the wait, they were worth the gamble as far as I am concerned. The material isn't high dollar, but neither are the prices.

Products used:
All 6 tops.

Service
Value
Shipping
Quality
Thumbnail of user vianam
Philippines
1 review
1 helpful vote
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August 8th, 2018

In this modern world where many online clothing vendors are all over the place, I appreciate the top notch quality that AiryDress provides. I look forward to continuing to do business with them throughout the years.

Really great! 5 Stars to them!

Thumbnail of user tracyw431
GB
1 review
1 helpful vote
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September 7th, 2020

All clothing you see advertised look gorgeous on their models and the material looks nice too... believe me they don't come like that, all the material is cheap tacky thin stuff. Spent nearly £100 on rubbish, won't do it again
If it looks to good to be true, it usually is... and it is. Stay away from this site

Thumbnail of user venkatac
India
1 review
1 helpful vote
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June 10th, 2017

Best products and vibrant colors to choose from. The site not only had best collection but also had very reasonably priced products and shipping is very fast.

I'm fully satisfied.

Thanks airy dresses for making me look smart.

Thumbnail of user nicolae27
GB
1 review
8 helpful votes
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August 7th, 2020

Received two tops today silky which was a surprise expecting cotton from pics, but actually really nice don't crease, patterns and colour as advertised and 10 day delivery, these are lovely garments wash well (20 degrees) and less than £6 each, no brainer! Fit as expected large is a good 16. Really pleased

Thumbnail of user vickyk22
India
2 reviews
0 helpful votes
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May 28th, 2017

I bought a dress for my girlfriend from Airydress. And waiting when will it come. And I received it before given time. Wow! Really they deliver very fast with a safe package. Quality was very good as same as I saw on the website page. My girlfriend loved it too much. Fully satisfied and highly recommended!

Thumbnail of user sadias2
Bangladesh
2 reviews
0 helpful votes
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June 2nd, 2017

Excellent experience to purchase products from Airdress. The entire ordering and delivery process was smooth! All items are in very good condition. Every product is durable and good comfortable. I am very happy with my orders on Airydress.

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From the business

Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.

Company Representative

Thumbnail of user airydress
airydress -.

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