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  • AiryDress

AiryDress

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Overview

AiryDress has a rating of 3.4 stars from 543 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AiryDress most frequently mention customer service, good quality, and online shopping. AiryDress ranks 2236th among Women's Clothing sites.

  • Service
    72
  • Value
    69
  • Shipping
    72
  • Returns
    55
  • Quality
    69
79
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How would you rate AiryDress?
Top Positive Review

“Very Satisfied”

Diane M.
9/28/21

Clothing is very nicely made. Materials are beautiful. Styles are great for older women. Clothes arrive in a timely fashion. I get many compliments on my shirts from Airy and have quite a few. I am very pleased with all aspects of this store.

Top Critical Review

“Still haven't shipped after 7 days”

dave m.
8/13/20

They received my money 7 days ago and still not shipped. I wish I had read sitejabber's last 25 reviews that show the company is a POS. How can they be rated 4.6 out of 5 with such horrible reviews? If I ever receive the 4 blouses I expect they will be Chinese, slave labor junk.

Reviews (543)

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customer service (50)
Thumbnail of user sallye64
GB
2 reviews
8 helpful votes
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August 8th, 2020

I ordered four dresses. They took weeks to arrive and when they did I couldn't believe how awful they were. The design and colours were nothing like the photographs and the sizing was appalling, probably four sizes smaller than what they were supposed to be. Really cheap and nasty with terrible workmanship - one dress was pretty much totally unravelled and two others had pockets that gave a whole different meaning to asymmetrical and one of which was sewn on all four sides. The returns and refund service has you jumping through so many utterly unnecessary online hoops it must be purposefully designed to make you give up and go away. When it comes they offer you a coupon to use towards the cost of returning the package - but you can only actually use it as part payment on your next purchase, which of course you will never actually make. The clothes are cheap for a reason - they are rubbish. DO NOT BE TEMPTED!

Thumbnail of user khareenm
Philippines
2 reviews
0 helpful votes
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May 25th, 2017

Gorgeous dress! Absolutely in love with it. It is pretty well-made for the price. I am completely amazed with the size as its fit perfectly on me.The item also arrived in perfectly good condition. My husband loves it on me. Very pleased with this purchase for the money spent! Will definitely buy another!

Thumbnail of user moniqued12
Jamaica
2 reviews
0 helpful votes
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June 2nd, 2017

My friends and I saw some cute dresses on this site and fell in love! We decided to order all at once and the shipping was fast! They were very well packaged and yes, we are still in love with the actually products! We will definitely be shopping here again very very soon!

Thumbnail of user deniseh555
North Carolina
1 review
0 helpful votes
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February 7th, 2021

I ordered a dress that I'd ordered from another company (double the price) twice & waited 3 months for it not to arrive & my money was not refunded. Airy delivered the dress in 2 weeks.The quality was fantastic & I only wish I'd known of the company before wasting time & money on another company's (JFN) very slow order processing & delivering if the order arrives at all. I'm extremely pleased with Airy so much I just placed 2 orders over $100 each. Give them a try. The same garments offered on other sites that take months to arrive was a breeze & I believe the quality was better coming(fabric, seams, hems, no frayed edges) from Airy.

Tip for consumers:
It may take a bit more than a week for you order to arrive but considering other companies selling the same items take 3 months it was refreshing & a welcome surprise to receive my order in about 2 weeks.

Products used:
I chose a dress I waited 6 months trying to order from another company that charge double the price.

Service
Value
Shipping
Quality
Thumbnail of user heatherp521
GB
1 review
0 helpful votes
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September 27th, 2020

Do not order anything from this company. I have ordered several tops and none of them reflect the pictures advertised. Cheap material poor tailoring and the designers do not match does not merit a star rating. I complained but no response

Thumbnail of user marier508
GB
1 review
5 helpful votes
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September 10th, 2020

Be careful buying on this site. You have to pay shipping cost to return if you are not satisfied. I bought 6 dresses and wanted to send all of them back. I am not going to be out of pocket to send these back. Good lesson learned. The cloths are nothing like the pictures and bad quality. It doesn't fit correctly. Please don't buy them you are putting you money in the bin.

Thumbnail of user zarajanef1
Philippines
1 review
0 helpful votes
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May 27th, 2017

I need the item as promised because of a very important event I had to intend. I was very happy to receive it not only on time but even earlier after highlighting that the item has to be delivered timely. I was also a plus that I got the dress as being offered online. I will definitely use this shop again. Talk to you AiryDress on my next purchase.

Thumbnail of user angelap713
GB
1 review
4 helpful votes
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March 22nd, 2021

I ordered a dress 10 days ago and still they have not dispatched it, I've read and seen a lot of people have been sent a different version to what they have advertised. I am a fully qualified dressmaker and i can see clearly what they are doing, They will post a picture of a good quality items, then they will send a cheaper version, different types of fabric used, Its a huge scam, and i cannot believe these people get away with it.
If my dress does turn up, which I'm not holding up much hope on its arrival, I shall inspect it thoroughly, then if it turns out that its cheaper fabric than the one advertised, They will be getting reported to everywhere i can possibly report to. If it don't arrive, I shall report to PayPal. I see they have no feedback on there website whatsoever.

Thumbnail of user shariarj
Bangladesh
2 reviews
0 helpful votes
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May 29th, 2017

The costs are very high yet she (My wife) picks great quality things. Not at all like some other "fashionable person" puts that convey costly garments from nearby originators or that are not standard but rather the textures are shabby! This one really carries fascinating things with great quality textures.

Thumbnail of user michaelg333
Kenya
2 reviews
1 helpful vote
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May 28th, 2017

My budget was very low and I need to do some shopping for my girlfriend. I was worried, checked few websites doing online shopping, I found Airydress. They offer very affordable prices on products, customer service is great and the shipping take very short period. I can't wait to shop again with Airydress. Thank you very much for your services.

Thumbnail of user helens549
GB
1 review
1 helpful vote
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August 20th, 2020

Your description said that xl was 20 to 22/ it was very small fitted a neighbour who was a side 16. You clothing is perfect. But I will not buy any more. A! so where I the jewellery I ordered at the same tme

Thumbnail of user annek59
Kenya
1 review
0 helpful votes
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August 9th, 2017

Airydress is the most amazing, fashion oriented and classy site that I know with fashionable all time dresses. The variety is impressive. Very unique designs, simple fancy dresses that need not be worn with accessories because they're detailed dresses on their own. I loved this site. Try

Thumbnail of user issas7
PS
1 review
1 helpful vote
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August 2nd, 2017

I have been ordering from AiryDress for over a 2 months now. Their products are of good quality and their delivery service is also up to the mark.
I am particularly impressed with their ability to solve problems and respond to customer queries with promptness and politeness.

I will most definitely be a loyal customer.

Thumbnail of user michaelac39
Philippines
1 review
4 helpful votes
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November 2nd, 2020

I bought a dress and accessories for my mom and she loves it! I absolutely adore the trendy styles this online store offers. So happy for their beautiful products and also satisfied with their good customer service!

Thumbnail of user michelles299
Philippines
2 reviews
2 helpful votes
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May 27th, 2017

I have recently received the dresses I ordered from Airydress. Honestly, I was a little worried at first. I was concerned about the quality and the sizes of the dresses. Gladly, Airydress did not disappoint. The quality of the dresses exceeded my expectations and they fitted me well. Indeed, great value for its price!:)

Furthermore, the shop has very great customer service. My transaction was flawless and easy. I have also received my items on time and are in very good condition when I got them.

Would definitely recommend this shop to my friends! :)

Thumbnail of user ikhlasr
Missouri
1 review
0 helpful votes
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May 4th, 2021

I placed my order the first week of March, it took them over 5 weeks to deliver then when the order arrived I needed some items returned as the quality was super bad ont some or them especially the shoes.
Tried to return the order but their website had a problem and will not issue the return.
I contacted them and the asked for the items I am returning, send them even pictures and 3 weeks later now I still have the items which are worth about $80 or more.
I can't get hold of anyone to solve the issue.
My order has been deleted of the app.
The request for return has been deleted from the App as well.
I don't know what to do now, they do not answer emails or messages on the app.
Horrible customer service.

Tip for consumers:
Do not order.
Horrible service
One star is wayyyyuuy too much for them

Products used:
I was able to use part of the order which was 13 or 14 pieces.
The shoes is the worst quality I have ever seen.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bezalels
Philippines
1 review
7 helpful votes
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November 16th, 2020

Their website is just an ad passing by my news feed. I'm gald I checked out the website because they have such a beautiful collection. My order just arrived and I'm loving my new shoes! Can't wait to use it and the materials used are really good quality. I'll definitely buy again. I also get coupon code from the kind agent I talked to.

Thumbnail of user candacef69
Canada
1 review
1 helpful vote
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July 23rd, 2021

DO not order anything from Airy Dress. I ordered 12 items which came in two separate packages weeks apart (although I ordered them the same day). There is no way to contact them except by email but when I tried to fill out the form it would not process because they said I never ordered from them. You cannot return anytbing unless THEY provide you with the address depending where you live. You only have 2 weeks to return from when your item arrives. On one of my packages, it said the tracking number could not be found even tbough I received it! There is no phone number to call. I am stuck with almost $80 of clothes I do not want. Shop locally or through Amazon! Impossible to contact. Horrible customer service. BEWARE!

Tip for consumers:
Horrible customer service. Unable to return. No free shipping. No phone number. BEWARE!

Products used:
Some dresses and tops.

Service
Value
Shipping
Returns
Quality
Thumbnail of user celaenas
Philippines
2 reviews
0 helpful votes
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June 4th, 2017

AiryDress is so amazing! I bought bags from there for myself and my sister and I absolutely loved it! The quality was so great! She was really happy when I gave it to her. The price was very affordable, too! I rarely find bags which are so worth it. I am so happy that I found out about AiryDress because they have beautiful dresses that Im planning to order. Also, Im thankful to AiryDress for delivering my bags in perfect condition and on time. Keep up the good work!

Thumbnail of user yasming3
California
1 review
0 helpful votes
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April 7th, 2017

I love to shop on Airydress website! All the items that I bought until now are just like the description and have high quality! It is super easy to buy and all my orders arrived in time and I never had problems with the delivery or with the products!

In addition to their great and elegant styles that is most comfortable material that I've ever wore.

Thumbnail of user mariad912
Florida
1 review
0 helpful votes
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February 9th, 2021

Well, i ordered a dress. Came and i was very disappointed of the fabric quality. Cheap and not cotton. I can't wear this dress. My skin can't breathe. Of course i'm returning. Then, i got a pair of shoes which i want to return but the refund is so small i rather keep them an give away.

Quality
Thumbnail of user pravdos
Bulgaria
2 reviews
1 helpful vote
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June 4th, 2017

I was looking for an online store to buy something for my sister as to be honest I always have issues when it comes to presents so I decided to stick to something tried and tested. I dont really remember the name of the customer service agent that helped me out but thank you for sticking with me on this one youve been a star! The delivery was on point and really fast, everything was neatly packed inside and exactly how I imagined it. Most of all my sister really liked it she even asked about the place I bought it from!

Thumbnail of user sherrined
Canada
1 review
19 helpful votes
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August 29th, 2017

I was quite sceptical about ordering at first because of some of the reviews but the good reviews outweighed the bad ones. I figured I'd try anyways. Probably should have started small but I ordered 7 dresses at once. Received it in under 2 weeks which I totally wasn't expecting. Ok so it wasn't the best material but common, look at the prices. You get what you pay for. I bought my dresses for my trip to Mexico so they will be just perfect with the heat there. I'm sold, I will be ordering more. Thanks Airydress.

Thumbnail of user amaliyak
Kazakhstan
1 review
2 helpful votes
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October 29th, 2017

Best customer support! Thank you Airydress!
At first I thought they did not receive my order even though my money was withdrawn from my credit card. After using Airydress's livechat turns out I had to check my spam box in my email to see that my shipping confirmation went in there.
I recommend the website to everyone! Gorgeous dresses :))

Thumbnail of user meltemb
GB
1 review
2 helpful votes
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October 7th, 2021
Verified purchase

I have ordered a white summer dress almost 2 months ago. The dress I have received was nothing like the dress they advertised. I ordered it small size. The dress I have received was very very bad quality, big and totally different looking dress. I though there was a mistake so I emailed to them but the answer was its the same product and if I didn't like it I can send it back will get the refund. Which I did with loosing again over 3 pounds for postage. Since then I haven't received the refund although I have written to them. They are liar and very dishonest. It was my first time with them and it will be the last. Please look at the pictures and see how the dress is. Please people don't buy from them not only their product is bad also they don't refund!

Tip for consumers:
very bad quality. And they don't pay your many back

Products used:
dress

Service
Value
Shipping
Returns
Quality

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From the business

Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.

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airydress -.

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