• Airy Hair

Airy Hair

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Overview

Airy Hair has a rating of 3.0 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Airy Hair most frequently mention customer service problems. Airy Hair ranks 30th among Hair Extensions sites.

  • Service
    6
  • Value
    7
  • Shipping
    7
  • Returns
    4
  • Quality
    7
103
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How would you rate Airy Hair?
Top Positive Review

“Frankly, brilliant!”

Charlotte W.
10/1/21

I have been a customer for some years now and can't speak more highly of Airy Hair. I have curly hair and initially struggled to find wavy and curly extensions that keep their curl. Airy Hair is frankly brilliant! I've experimented with different lengths and textures, and the hair is always lovely quality, not stupidly expensive and arrives on time. The staff are prompt and efficient with responses and really helpful. Many thanks, can't recommend highly enough.

Top Critical Review

“Beware”

Hanna D.
7/2/20

I will leave a review everywhere I can to show how this company treats people. This is just one of the emails I received. This is how they treat there Customers. Very very unprofessional. I might be wrong but Airyhair will more then likely leave a comment to this review like they did on the other websites I left one. You will see yourself how poor there Customer service is.

Reviews (32)

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Reviews that mention popular keywords

hair extensions (9) customer service (4)
Thumbnail of user vanessas587
Michigan
1 review
1 helpful vote
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August 19th, 2021

I have been ordering hair extensions from this company for years. I get them custom made every time because I like the 28-inch deep wave hair. I also get them double-drawn for a thicker extension. I am never disappointed.

Service
Value
Shipping
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Quality
Thumbnail of user samf485
Sam F. – Airy Hair Rep

Thank you for your kind feedback.

Thumbnail of user jadel40
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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February 4th, 2019

Fabulous hair, been a customer since early 2018, extensions last around 6-7 months for me, so it's the second purchase for me only, no issues with support but I had to return hair to central Europe instead of UK after wanting to change texture, they paid shipping but still

Thumbnail of user samf485
Sam F. – Airy Hair Rep

Thank you for your kind feedback.

Thumbnail of user meloniw
New York
1 review
1 helpful vote
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January 9th, 2019

Great hair extensions all around, using non remy plus quality on my clients and no issues for the entire year, using since new 2018 line.

Order *******

Thumbnail of user samf485
Sam F. – Airy Hair Rep

Thank you for your kind feedback.

Thumbnail of user samanthat48
Lithuania
1 review
2 helpful votes
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March 25th, 2018

Got my hair back in mid 2017 and nine months later, still holding rather well, cannot say the same about other brands especially the premium ones that we all know, rather shocked in a positive way/

Tip for consumers:
Get double drawn for thick hair :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user samf485
Sam F. – Airy Hair Rep

Hello, thank you for your review.

Thumbnail of user erikal61
New York
1 review
1 helpful vote
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May 19th, 2019

As a customer since 2017, I feel like I have a more unbiased opinion, I have been on and off airyhair due to random lemons that they used to get in 2018, but since 2019 they seem to have improved pretty much every aspect of the hair and I am happy with them again,

It's rate to find a company that actually does something to help, and I am grateful for Sam, June and other staff of airyhair

Thumbnail of user samf485
Sam F. – Airy Hair Rep

Thank you for your kind feedback.

Thumbnail of user parkere5
Latvia
1 review
1 helpful vote
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March 25th, 2019

Great extensions, I keep using Airy Hair and they have been the most consistant with quality.

Lasts me 4 to 5 months depending if I do extra toning which I am addicted to.

Thumbnail of user samf485
Sam F. – Airy Hair Rep

Thank you for your kind feedback.

Thumbnail of user sandraa933
Slovenia
1 review
1 helpful vote
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July 11th, 2021

Bought from airy for third time now and still no issues, good customer support, amazing quality and fine shipping even when using free

Products used:
24" hair extensions, blond

Service
Value
Shipping
Quality
Thumbnail of user samf485
Sam F. – Airy Hair Rep

Thank you for your kind feedback.

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From the business

AiryHair.com is a premium provider of the high quality human hair extensions for both every day and special occasion use.

Business History

Founded in 2004, AiryHair has been selling high-quality affordable hair extensions to retail and wholesale clients for clsoe to 20 years.

Company Representative

Thumbnail of user samf485
Sam F.

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