Excellent agent at desk upon arrival. Excellent staff in garage helping with choice of available vehicles.
Very friendly people both during pickup and drop off, very helpful and they made it the easiest simplest pickup and drop off process.
At first I was treated rather rude by an employee however after speaking with the manager it was cleared up and things were fine that's the only reason for the four stars. I do need to say you have to many car categories and I feel like I'm being taken as a fool when choosing what to pay for vs what is assigned appon arrival. All the cars available in my opinion are the same size when you get there. The same goes for the "SUV" category. I am a bigger body guy so when I order a full size I expect something big i can fit into not just what's available at that time especially when i have booked this months in advance. I also travel quiet often and only use Alamo. I feel as though I may be discriminated against due to my weight and size of vehicle your employees try to put me in. They are also not very handicap accessible. It's kind of ridiculous that a larger vehicle with the same types of interior are hundreds more expensive for those that need them. I think this is discrimination. You should seriously consider revamping your categories and prices and any discrimination policy you might have twords handicap and overweight individuals.
Phenomenal experience. Excellent service and a wonderful and kind staff that went out of their way to help me...ABOVE and BEYOND!
Tam was nice an knowledgeable. We were on our way in no time...
Great car, good price, and great people whether on the phone or in person.
Great experience with Alamo. Very accommodating team that is willing to help.
Overall very good, check in representative was slow. Rear hatch did not lock
Courteous service from beginning to end. Clean cars
Quick, Clean & Friendly. Great Pricing & Top Notch Service!
This is my new GO TO Car Rental company from now on.
Alamo has a rating of 4.5 stars from 138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention and customer service. Alamo ranks 10th among Car Rental sites.