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Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.
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7,193 reviews
As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.
When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.
Upfront pricing, beat other company's prices, and easy process of purchasing. I would definitely recommend this company.
Last purchase was damaged by wind. Get the mobile home anchors for ground installation.
They are well worth it.
Options for product displayed intuitively. Pop-up, help windows have excellent, layman descriptions.
Easy to use- glad for the free delivery. Workers were efficient, professional, talented and friendly.
Web site is user friendly. Installation was quick. Very satisfy with product. I would greatly recommend it.
Got my carport earlier than projected. Workers were great. Installed exactly where I wanted. Love it!
I compared your metal carport to others.and no one comes close in price or quality.Completely satisfied
Customer.Thank you very much.
Great buying experience, installers were very professional and installed triple wide carport in 1 day.
The overall experience is awesome. Very courteous, professional staff. Quality product and installed quickly.
Workers were very professional and great at doing the install with no problems. I would recommend Alan's to any one wanting a carport or garage.
Installers really know their work. The three guys worked nonstop for almost five hours and it looks great!
Good.i need this carport for a 32 foot recreation vehicle pull behind camper.please make sure it will fit.
Superb job these guys do. This is my second carport...they are great. Best prices around and superior quality.
Good product at fair price. Installers were knowledgeable and very fast. Done in hour, amazing. Great overall experience!
Very good prices. Delivery time was longer than expected, but not the retailers fault. Retailer made every effort to answer questions and help me.
Was expecting long delay before it was deliver but was delivered within 2weeks and installed with in hours. Good services
Took over timeline indicated when ordered. Had to call to get estimated setup time. Setup later in day than expected.
Best experience I've had and I am very pleased to have this site in order to build exactly what I needed.
So far the service has been outstanding I called the customer service line all my questions were answered and i wasn't transfer all around
The site is easy to navigate. Time will tell if what I ordered is what i will get. UPDATE: Recievied exactly what I ordered. Quick install crew.
Very easy to matriculate through your site. This was not a complicated process. Basically, self explanatory and complete.
Best prices out there. Website pretty user friendly too. Had the carport for several months now and couldn't be happier.
Easy site to navigate--appreciate your affiliation with BBB and look forward to a quality product/installation.
26x12 carport covers my 20ft pontoon boat well. Carport looks good. Will protect my boat for years to come.
Took longer to get than I was hoping but was within the three mo. They told me it would take
Gain trust and grow your business with customer reviews.
Carports and metal garages available with free delivery and installation in 21 states.
Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.
