• Alan's Factory Outlet Store

Alan's Factory Outlet Store

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Overview

Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
1
Negative
4

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7,193 reviews

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Top Positive Review

“Updated Review”

Bill T.
2/1/21

As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.

Top Critical Review

“Feeling scammed!”

David F.
4/3/24

When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.

Reviews (852)

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Paul I.
15 reviews
0 helpful votes
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June 7th, 2017
Verified purchase

Everything was great had a great bunch of guys that put up the car port in less than 2 hours

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Lindy H.
2 reviews
0 helpful votes
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September 17th, 2015
Verified purchase

So far, I am pleased with price and ease of ordering, just which it didn't take so long to receive

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Matthew R.
1 review
0 helpful votes
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May 16th, 2018
Verified purchase

This carport is a great deal. Looks good and keeps this pesky birds from doing "it" on my 4-Runner.

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Kathryn R.
2 reviews
0 helpful votes
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May 22nd, 2017
Verified purchase

So far, everything is good. Love the carport. I wish I had done this a long time ago!

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Mike N.
1 review
0 helpful votes
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November 7th, 2016
Verified purchase

Will advise once the missing J trim is installed from the last building we purchased in June 2016.

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David M.
11 reviews
0 helpful votes
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November 11th, 2020
Verified purchase

Great price. Great product. Delivery was on time and they did an amazing job setting it up!

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Paul J.
9 reviews
0 helpful votes
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July 3rd, 2019
Verified purchase

This is the second carport I've ordered from you guys and was completely happy with the first.

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Cy R.
1 review
0 helpful votes
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July 21st, 2017
Verified purchase

Solid quality amish built shed, owner is very nice and helpful, and so was the delivery guy.

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George P.
1 review
0 helpful votes
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July 20th, 2018
Verified purchase

I had great service on my last purchase and decided to purchase another carport from this company!

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Brian L.
1 review
0 helpful votes
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July 10th, 2017
Verified purchase

HAD A COUPLE DELAYS BECAUSE OF WEATHER BUT STILL LESS THAN 30 DAYS TO INSTALL AND THE CREW DID A GREAT JOB AND FAST

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Blake B.
1 review
0 helpful votes
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January 7th, 2019
Verified purchase

I had a great experience. I am sure to buy from them again in the future.

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Wendy F.
2 reviews
0 helpful votes
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September 4th, 2016
Verified purchase

I've researched to high heaven and believe this to be the best deal for my money

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Mike L.
2 reviews
0 helpful votes
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December 30th, 2015
Verified purchase

This is my 2nd order from Allan's.Took forever to receive product.Crew tore up my yard with truck.

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LARRY G.
1 review
0 helpful votes
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September 28th, 2015
Verified purchase

ALANS FACTORY OUTLET WAS A PLEASURE TO DO BUSINESS. THEY WORK HARD TO ENSURE YOU ARE
COMPLETLY SATISFIED AS A CUSTOMER. THANKS HIGHLY RECOMMENDED.

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David H.
3 reviews
0 helpful votes
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August 13th, 2017
Verified purchase

A bit scary for me to order like this, but price and delivery convinced me.

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Rich v.
1 review
0 helpful votes
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August 15th, 2020
Verified purchase

Very professional and complete web page. Head and shoulders against other sites I have visited.

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Jonathan M.
1 review
0 helpful votes
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August 30th, 2016
Verified purchase

Very easy website to navigate. The installers were very professional and did a great job

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James R.
1 review
0 helpful votes
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August 23rd, 2018
Verified purchase

From start to finish, the representatives walked me throughout the order process and delivery time.

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Koran W.
1 review
0 helpful votes
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July 9th, 2017
Verified purchase

The installers were quick and professional. The carport was stronger than I expected. Thanks again.

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Billy M.
1 review
0 helpful votes
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October 28th, 2015
Verified purchase

When I get the carport set up then I will know to rate this company

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Stephen V.
2 reviews
0 helpful votes
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August 15th, 2015
Verified purchase

So it has been good. Del took a lot longer than I thought it should.

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Gary B.
1 review
0 helpful votes
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November 22nd, 2017
Verified purchase

I was very impressed with the quality and the professional installation of my carport.

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paul f.
1 review
0 helpful votes
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May 4th, 2017
Verified purchase

Very easy to purchase and I have seen the products very nicely built

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Dennis A.
1 review
0 helpful votes
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March 7th, 2016
Verified purchase

Thanks, easy to find what I wanted. Good price and great service. THANKS

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keith h.
1 review
0 helpful votes
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September 29th, 2020
Verified purchase

When customer service comes second to sales. The customer always will be sacrificed.

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From the business

Carports and metal garages available with free delivery and installation in 21 states.

Business History

Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.

Company Representative

Thumbnail of user alanj133
Alan B.
Owner
Typically does not respond to reviews
Locally owned and operated for over 20 years.

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