Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.
As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.
When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.
Everything was great had a great bunch of guys that put up the car port in less than 2 hours
So far, I am pleased with price and ease of ordering, just which it didn't take so long to receive
This carport is a great deal. Looks good and keeps this pesky birds from doing "it" on my 4-Runner.
So far, everything is good. Love the carport. I wish I had done this a long time ago!
Will advise once the missing J trim is installed from the last building we purchased in June 2016.
Great price. Great product. Delivery was on time and they did an amazing job setting it up!
This is the second carport I've ordered from you guys and was completely happy with the first.
Solid quality amish built shed, owner is very nice and helpful, and so was the delivery guy.
I had great service on my last purchase and decided to purchase another carport from this company!
HAD A COUPLE DELAYS BECAUSE OF WEATHER BUT STILL LESS THAN 30 DAYS TO INSTALL AND THE CREW DID A GREAT JOB AND FAST
I had a great experience. I am sure to buy from them again in the future.
I've researched to high heaven and believe this to be the best deal for my money
This is my 2nd order from Allan's.Took forever to receive product.Crew tore up my yard with truck.
ALANS FACTORY OUTLET WAS A PLEASURE TO DO BUSINESS. THEY WORK HARD TO ENSURE YOU ARE
COMPLETLY SATISFIED AS A CUSTOMER. THANKS HIGHLY RECOMMENDED.
A bit scary for me to order like this, but price and delivery convinced me.
Very professional and complete web page. Head and shoulders against other sites I have visited.
Very easy website to navigate. The installers were very professional and did a great job
From start to finish, the representatives walked me throughout the order process and delivery time.
The installers were quick and professional. The carport was stronger than I expected. Thanks again.
When I get the carport set up then I will know to rate this company
So it has been good. Del took a lot longer than I thought it should.
I was very impressed with the quality and the professional installation of my carport.
Very easy to purchase and I have seen the products very nicely built
Thanks, easy to find what I wanted. Good price and great service. THANKS
When customer service comes second to sales. The customer always will be sacrificed.
Carports and metal garages available with free delivery and installation in 21 states.
Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.