Alan's Factory Outlet Store

So far so good. Customer service communication has been quick!
The building is being used to extend our Postal operations in a small rural area. We are very happy with the structure and it is serving it's purpose well. The only drawback I can see is the regular door has a rather high threshold that if you don't remember to step up through the doorway, you could easily trip. For safety reason, we are not using that door and only use the garage door.

Very user friendly web site and ordering process. I'm very happy with my carport. Delivery was delayed twice, though. I was told they had vehicle problems. Once the delivery arrived it only took them 4 hours to set it up with a good cleanup when they finished.

Ordering online is easy. No questions very straight forward. 3 person delivery and set up team. They knew exactly how to setup and install the car port. Took 70 minutes from their arrival to the time they were pulling away, very professional everything was cleaned up when they left, you would never have known they were here.

My patience was wearing thin waiting for this to arrive, but when it did I was thrilled with the quality of the carport. It is strong and well designed and Daniel Perez and his crew were friendly and professional. They had it up in less than 2 hours after they arrived. A great buy if you're not in a hurry.

The product is very good and the guys were nice and hard-working. There was one small issue they resolved without my input, which i definitely would have done differently. Better communication with the customer is needed, especially when there is a decision to be made that cannot be corrected afterwards.

Alan is a perfect gentleman and works extremely hard in his business and it shows. This man went above and beyond as I needed a couple of extra things to make my pergolas just right. The pergolas were of excellent quality and were delivered write to my front door by UPS. I would highly recommend that you purchase from Alan. They just don't make em like him anymore!

So far so good lets see the end results. The end result was fantastic. I'm really pleased with the carport. Its getting cold in upstate N.Y. For any improvements but in the spring I,ll be putting in a run of crush base. Everything I was told was done and the installation crew was on time and very polite. They cleaned up and did some little thing that I didn't for the prep. Nice job Victor

Selection and ordering was easy. I initially had some concerns and your staff quickly resolved my issues. My carport was delivered within 3-4 weeks. Installers were prompt, professional and quickly built the carport ensuring it's stability. I am very pleased with the carport and have been recommending you to all how will listen. P.S. Our dog loves it too!

Ordering was easy. Felt the carport could have been delivered faster. Delivery was pushed by one day because of rain. Installers had to work in mud but still where able to set up the carport very fast.

My carport arrived 3 days early. Three good men installed it in a couple hours. I got 3' extra sides and after seeing it, I wish I would have gotten both sides completely covered. Nice to have ends open so I could back my trailer in with no worry about hitting the rear. I added another 3' each side, which basically cost as much as if I would have ordered it and didn't match as well. All in all I really like how it looks and very satisfied.

My carport arrived 2 months after order. A 3 man crew immediately unload from trailer and begin assembly in driveway. A well orchestrated team completed the task in 2 hours. I watched in awe. All my anticipated problems vanished. Fine sturdy looking carport. Very satisfied after long wait.

Very sturdy frame, attractive skin, mounting to ground seems secure. It provides everything I wanted to shelter my 23' RV and a utility trailer. I find the structure easy to work with. For example I installed my own electric outlets and ceiling lights and I added pulleys to the ceiling so I can hang my canoes and kayaks out of the way.
Looks very attractive - I was afraid the neighbors might complain because of the size, but they liked the looks.
Installers were fairly professional, but let some details slide - they could have done better, but nothing serious.
My only complaint (other than waiting longer than I would have liked) is that the company doesn't offer gutters as a option. This roof sheds a lot of water and it comes under the wall and up through the gravel. But there is no good place to mount gutters to because the facia is just sheet metal with very sparse backing. But I am going to try to rig something up this weekend.

Very easy website. Great prices. Just wish skylights were an option. Building looks great. Workers were very professional. Only issue was they forgot some windows, but had job finished early next morning. Had several interested neighbors.

The carport looks great and the two installers did a nice job. It did take about 75 days from when I ordered. That's about 2 weeks longer than the 60 day average they mentioned. But really was not a problem.

We are very satisfied with our carport from Alan's Factory Outlet. The delivery, installation, and quality is above our expectations. We would recommend you to anyone looking to purchase a carport, garage, or outdoor storage building. Tony and Lisa O.

Our shopping experience was indeed, pleasant, timely, received as described. Service was excellent. Installation was done quickly, efficiently. Crew was professional. We will definitely purchase from Alan's again in the future.

The installation crew and the product was as advertised. On time, efficient and an eye pleasing, good product. If I would have had more space I would have ordered a bigger one. The only down side was that Alan's doesn't offer guttering or at least gutter hanger brackets that fit the carport. I was able to fabricate my own out of hangers that I purchased at Menard's but it was quite a bit of trouble.

Shelter was delivered on schedule. The installers knew what they were doing and did a professional job of erecting the building. The building is made of strong, high quality materials. There are many building out there, but I would not buy from anyone except Alan's Factory Outlet. I am really proud I did.

So far so good. Hoping all goes well. I am assuming 5% discount will be applied later. Thanks. Very nice closed garage building. Crew was very good and did an excellent job. Will use again if I need carport or Garage. Thank You!

It was so easy. To order online and the time wait for delivery and installation was very short.I have told all of our family and friends to make sure they check them out if buying a carport. Very satisfied.

I like that you saved all my info so at check out all i had to do was sign in. This is my second order from you so far and we are looking to get one or two more after the new garage is built then we will use them like a lean to on each side of the garage

The only problem I was not informed there would be an extra charge to install over my existing camper which I had to pay by check another $200. Otherwise the installation was excellent. The installers knew what they were doing and did not waste time completing the work. Very pleased except for having to pay the $200.

Site made picking out my building simple. The 3D garage builder was great for getting an idea of how it would look. All of my questions were pretty much answered on the Q&A from the site. I was getting updates from sales people along the way and got any questions I had taken care of. I highly recommend Alan's Factory Outlet for your metal building needs.

I had problems on the website when I originally tried to order, but received an email from Alan himself asking if "there was anything we could do to make the process easier." Wow, personalized service like no other. Anyway, I didn't check my email until late, so the next morning I received a phone call from a very nice representative to make sure I didn't have any problems when I next tried to order. My order went through with no problems this time, and I look forward to my new purchase.

My new "car port", or in my case "puppy shed" looks great, and has been just what we need to help keep the sun and rain away. Great buy.