Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.
As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.
When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.
Exactly what I was looking for at a great price. Will buy from again when the time comes.
It v was put up quickly and professionally. Will be getting another one
You advertised a 10 percent discount on orders over $2000. I has not received this as yet?
Outstanding service all the way through. Recommended to my brother. Thanks again
This was the second building I had installed, we were very happy with both experiences.
Great site, I loved the build your own garage feature. Prices are cheap too.
Excellent have already recommend Alan's to family. My son will be ordering shortly.
Love the prices easy user friendly site many options available
Very good customer service! Professional installation.
Everything went very smooth I just wish there was more information up front in delivery
Easy to order, informative videos. The carport looks fantastic! Very happy!
Very satisfied. Great service and installation was fast!
Delivery time was much to long. Could have built a house in 11 weeks.
Easy,everything works well on site, very satisfied with service and delivery
Everything good with exception of installers not cleaning there mess, I.e. Metal where they trimmed
I love my new building but took a little too long for it to be delivered and built.
Loved being able to design and order online with my own specs!
Great Product!
Fast Installation!
Hassle Free Ordering!
Easy Customization!
Love my new building!
Carports and metal garages available with free delivery and installation in 21 states.
Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.