• Alan's Factory Outlet Store

Alan's Factory Outlet Store

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Overview

Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
1
Negative
4

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7,193 reviews

22
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Top Positive Review

“Updated Review”

Bill T.
2/1/21

As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.

Top Critical Review

“Feeling scammed!”

David F.
4/3/24

When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.

Reviews (852)

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Benjamin L.
1 review
0 helpful votes
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September 26th, 2016
Verified purchase
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Tony H.
12 reviews
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September 1st, 2015
Verified purchase

Exactly what I was looking for at a great price. Will buy from again when the time comes.

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Keith C.
1 review
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January 4th, 2021
Verified purchase
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Donald C.
3 reviews
0 helpful votes
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October 25th, 2020
Verified purchase

Great! I had fun with it. Plenty of room for atmosphere work place.

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Lita B.
1 review
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August 8th, 2020
Verified purchase

It v was put up quickly and professionally. Will be getting another one

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Don K.
1 review
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August 7th, 2020
Verified purchase

You advertised a 10 percent discount on orders over $2000. I has not received this as yet?

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Eric R.
1 review
0 helpful votes
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January 27th, 2020
Verified purchase

Outstanding service all the way through. Recommended to my brother. Thanks again

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Linda A.
5 reviews
0 helpful votes
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October 3rd, 2019
Verified purchase

This was the second building I had installed, we were very happy with both experiences.

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John R.
1 review
0 helpful votes
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August 8th, 2019
Verified purchase

Great site, I loved the build your own garage feature. Prices are cheap too.

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Todd B.
1 review
0 helpful votes
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Christine C.
1 review
0 helpful votes
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July 2nd, 2018
Verified purchase

Excellent have already recommend Alan's to family. My son will be ordering shortly.

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michael s.
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Love the prices easy user friendly site many options available

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Hector G.
1 review
0 helpful votes
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July 11th, 2017
Verified purchase

Very good customer service! Professional installation.

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William B.
2 reviews
0 helpful votes
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Charlie Y.
5 reviews
0 helpful votes
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June 1st, 2017
Verified purchase

Everything went very smooth I just wish there was more information up front in delivery

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Bob A.
1 review
0 helpful votes
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November 21st, 2016
Verified purchase

Easy to order, informative videos. The carport looks fantastic! Very happy!

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Joe S.
2 reviews
0 helpful votes
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March 6th, 2016
Verified purchase

Very satisfied. Great service and installation was fast!

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David M.
1 review
0 helpful votes
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December 27th, 2015
Verified purchase

Delivery time was much to long. Could have built a house in 11 weeks.

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sean t.
1 review
0 helpful votes
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December 9th, 2015
Verified purchase

Easy,everything works well on site, very satisfied with service and delivery

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gary j.
1 review
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October 27th, 2015
Verified purchase

Everything good with exception of installers not cleaning there mess, I.e. Metal where they trimmed

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brad P.
2 reviews
0 helpful votes
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November 16th, 2020
Verified purchase

I love my new building but took a little too long for it to be delivered and built.

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Misty T.
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

Loved being able to design and order online with my own specs!

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Jerome T.
1 review
0 helpful votes
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Christopher Q.
13 reviews
0 helpful votes
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Michael R.
30 reviews
0 helpful votes
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December 12th, 2019
Verified purchase

Great Product!
Fast Installation!
Hassle Free Ordering!
Easy Customization!
Love my new building!

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From the business

Carports and metal garages available with free delivery and installation in 21 states.

Business History

Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.

Company Representative

Thumbnail of user alanj133
Alan B.
Owner
Typically does not respond to reviews
Locally owned and operated for over 20 years.

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