• Alan's Factory Outlet Store

Alan's Factory Outlet Store

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Overview

Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
1
Negative
4

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7,193 reviews

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Top Positive Review

“Updated Review”

Bill T.
2/1/21

As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.

Top Critical Review

“Feeling scammed!”

David F.
4/3/24

When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.

Reviews (852)

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Thumbnail of user jamesn2509
james n.
1 review
0 helpful votes
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November 19th, 2017
Verified purchase

Very easy and user friendly. Building was ercted quickly and looks very nice.

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James L.
1 review
0 helpful votes
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September 2nd, 2019
Verified purchase

Very good installation, the crew is very proffesional. Very happy with the product

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Daniel T.
1 review
0 helpful votes
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December 3rd, 2018
Verified purchase

Great quality. Definitely the sturdiest carport I have ever seen.

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Patricia C.
1 review
0 helpful votes
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September 27th, 2017
Verified purchase
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Keith T.
2 reviews
0 helpful votes
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June 15th, 2017
Verified purchase

Everything with my order went very well. I would reccommend Alan's Carport to anyone.

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James G.
1 review
0 helpful votes
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January 8th, 2019
Verified purchase

I liked it so much, I've already told a cooworker about your site!

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Arteemer S.
1 review
0 helpful votes
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June 24th, 2018
Verified purchase

Great service of install and repair trip that only took minutes to fic

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Dennis S.
18 reviews
0 helpful votes
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August 16th, 2016
Verified purchase

Wasn't notified that the installers would be a day later than initially confirmed.

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philippe V.
1 review
0 helpful votes
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July 22nd, 2015
Verified purchase

Vey Good service. Happy with delivery man. He did a great job.

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Charles C.
1 review
0 helpful votes
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October 13th, 2017
Verified purchase

Glad to have purchased my new carport from Alansfactoryoutlet.com...

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lawrence d.
1 review
0 helpful votes
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October 16th, 2019
Verified purchase

Got a 42x22 from you last year. Very pleased with it. So we are back for another.

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DOROTHY C.
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

Nothing to say other than SUPER. You will not be disappointed with Alans factory outlet

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Ruth M.
1 review
0 helpful votes
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December 23rd, 2017
Verified purchase

These guys are fast, they got there and BOOM they were done and it looks great

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Kelly R.
3 reviews
0 helpful votes
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November 23rd, 2015
Verified purchase
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Margaret P.
1 review
0 helpful votes
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September 19th, 2017
Verified purchase
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Ray B.
1 review
0 helpful votes
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October 11th, 2016
Verified purchase

Great so far, hope all will be a great. Thanks

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Lynn S.
2 reviews
0 helpful votes
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November 2nd, 2015
Verified purchase

Site was very easy to use. Ordering was a breeze.

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Robert H.
1 review
0 helpful votes
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June 18th, 2019
Verified purchase

I called and spoke to Bethany - so far so good

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Kevin N.
21 reviews
0 helpful votes
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July 27th, 2015
Verified purchase

So far so good
Still happy with purchase

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Patrick M.
1 review
0 helpful votes
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September 16th, 2019
Verified purchase
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Bill A.
1 review
0 helpful votes
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April 4th, 2019
Verified purchase
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Gary R.
1 review
0 helpful votes
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July 17th, 2019
Verified purchase
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Dominik H.
1 review
0 helpful votes
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May 27th, 2017
Verified purchase
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Eddie D.
2 reviews
0 helpful votes
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October 17th, 2019
Verified purchase

Good selection and good prices! God Bless

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James F.
3 reviews
0 helpful votes
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August 24th, 2020
Verified purchase

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From the business

Carports and metal garages available with free delivery and installation in 21 states.

Business History

Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.

Company Representative

Thumbnail of user alanj133
Alan B.
Owner
Typically does not respond to reviews
Locally owned and operated for over 20 years.

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