• Alan's Factory Outlet Store

Alan's Factory Outlet Store

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Overview

Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
1
Negative
4

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7,193 reviews

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Top Positive Review

“Updated Review”

Bill T.
2/1/21

As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.

Top Critical Review

“Feeling scammed!”

David F.
4/3/24

When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.

Reviews (852)

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sharon m.
1 review
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July 2nd, 2017
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Evan E.
1 review
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May 16th, 2017
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Carleen H.
1 review
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November 24th, 2016
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john m.
1 review
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October 25th, 2016
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John T.
15 reviews
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October 22nd, 2016
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David L.
1 review
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September 25th, 2016
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Krystal W.
1 review
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September 12th, 2016
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Ray Y.
14 reviews
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September 3rd, 2016
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derek t.
1 review
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August 25th, 2016
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Robert J.
4 reviews
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July 10th, 2016
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allen C.
3 reviews
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June 30th, 2016
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Jeremiah Z.
1 review
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June 12th, 2016
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Michael M.
1 review
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June 21st, 2016
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Online ordering was easy user friendly...

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JULENA W.
1 review
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June 5th, 2016
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Jerold E.
1 review
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May 6th, 2016
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Ray C.
1 review
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March 10th, 2016
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odell g.
1 review
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February 24th, 2016
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Noah S.
1 review
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January 29th, 2016
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Kendall G.
1 review
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January 17th, 2016
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Kevan C.
1 review
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January 4th, 2016
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Ron O.
1 review
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December 19th, 2015
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Marnie M.
2 reviews
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December 13th, 2015
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Pj b.
1 review
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November 26th, 2015
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Brian D.
20 reviews
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November 8th, 2015
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Dan W.
1 review
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November 6th, 2015
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From the business

Carports and metal garages available with free delivery and installation in 21 states.

Business History

Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.

Company Representative

Thumbnail of user alanj133
Alan B.
Owner
Typically does not respond to reviews
Locally owned and operated for over 20 years.

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