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Alan's Factory Outlet Store has a rating of 3.4 stars from 852 reviews, indicating that most customers are generally satisfied with their purchases. Alan's Factory Outlet Store ranks 135th among Patio sites.
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7,193 reviews
As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.
When I ordered my carport on-line I selected the color CLAY for my sides. At the time I made my selection selection CLAY was a fairly dark, reddish color. By the time Alan's arrived to install my carport, at least 4 months later the color of my sides were very different from what I'd ordered. As of now the color listed as CLAY on their website has changed to a light tan & the color I'd ordered is no longer available. I had ordered a sandstone roof and on my installed carport I can't tell the difference between the color of the sides and the roof. On-line when I designed my carport the CLAY was darker & redder & set off the sandstone roof nicely. Now the carport appears to be entirely the same color and looks dull and kind of ugly. Also, my garage doors were not installed correctly and need to be corrected as they can't be latched. Also they latch from the outside, which seems kind of dumb and adds the need for a padlock to secure them. The actual installation of the metal building was well done though. Overall my experience with Alan's Factory Outlet was not a good one. I wouldn't deal with this company in the future. I was never informed of the color changes or contacted to see how my installation had gone and I feel cheated.
The site was easy to use and very informative with information regarding the purchase of my carport.
Simple and easy. The installation team had the unit up in just a few hours. Looks great. Very stable. Alan's was the right choice.
Lets see how it all works out
Everything turned out great, did take some time though. Very satisfied with the carport for the money.
Best online store for Florida options. Carports have to be permitted to Hurricane standards down in our state and this was a great quality.
Pretty cut and dry
most every thing u need is the online:-)
even through covide 19 they came through
again thanks Alan,
I am very pleased with my product. Wsa delivered early in the mourning and had it put up in 2 hours.
Delivery and setup was great. Were using it as a shelter from our Data Center to portable Restrooms. Works great.
Easy to order. Took my time with choosing colors. Then placed order. If I ever need another building, I'll order from Alan's Company.
We were very pleased with how easy the purchase process, as well as completion process went. More than satisfied, and would highly recommend.
This is my 2nd purchase, time from order to delivery is slow, the second was longer to get here, good quality material, fast installation ( 4 hours)
Need a cost effective alternative for a designated smoking area at an office building. Great choice.
Ordering was smooth and easy. Delivery and setup couldn't have been better.Very pleased. Would use this company again!
QUICK AND EASY, no problems, employees very fast and professional, from arrival to completion 1 hour time. Thank you, recommendation from me for this prodct.
I hope all goes as well as your website's ease of use. Follow-up. It did and the installation was professional and fast.
Great so far, staff on phone was helpful. Also web site was great. Very good prices to. Love the garage looks great.awesome!
Ordering process was easy and price was good. Delivered in the time frame stated. Very positive experience and I would definitely recommend!
Would have liked to get it a lil quicker, but overall I am pleased and have already recommended you all to others.
I purchased from you because I was able to build my products on line. I also hope God blesses and your business.
Installation team was very knowledgeable and efficient. It took them only 2 hours and 45 minutes to erect and secure my building.
It went fairly smooth. I changed my mind several times, but eventually I ordered what I wanted and received a good product.
I ordered my carport on 7-2-2020 and it was installed on 8-24-2020. Amazing that the guys installed in less than 4 hours. I am so pleased
The roll up doors are not capable of adding garage door opener. They only open from the outside and they are very difficult to latch close.
Alan's staff was helpful and professional. Arrived very quickly and installers did an outstanding job
Very positive experience in ordering the product, quick and easy followed up by a call from the company to verify. And the installers were top notch.
I would have liked to be able to make my deposit more but was never given the chance to do so. I didn't like that part.
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Carports and metal garages available with free delivery and installation in 21 states.
Alan's Factory Outlet has been in business for over 16 years with over 5,000 positive reviews.
