AlexNLD.com

I purchased three 12W LANDSCAPE RING LED STAINLESS STEEL UNDERWATER FOUNTAIN LIGHTS from AlexNLD.com in March 2021. These pool lights were unavailable in Australia. I had never bought anything from overseas before, their Head Office is in Israel and I considered it a gamble. A few other websites also sold these lights but AlexNLD.com's excellent Product description, photos & measurements were outstanding and so I was certain they would fit.
They arrived within their estimated delivery time and an online query was answered quickly.
Well packed, air freight and courier delivery to my door.
Excellent service - we're very impressed.

Don't purchase anything from this alexnld.com site! They are showing nice product pictures but will send you a crappy one, then you're the one paying to ship it back to them!

This little unit works wonders with throttle response and You get to full potential of what the Engine is able to put out. Its a great investment and will out o many upgrades easily. I love it

My first order never arrived. (Not their fault) They promptly sent another with a tracking number. Price and communication with them was excellent. You can buy with confidence

AVOID! This was possibly the worst experience EVER! Waited over a month to just keep getting delayed emails pushing this back 2 weeks even when I paid expedited shipping. They are a complete rip off!

Do not waste your time or money. I ordered and never received. They kept telling me for 2 months that it was on the way. I disputed the charge and will never order from them again.

My first ordered item proved defective but Alexnld immediately shipped a replacement and was good at promptly communicating with me and answering my queries.

AlexNLD is promoting them selves with "Free shipping Worldwide"!
When order and payment is proseded thay do not send tehe products.
When I look for the order on my account on the Alexnld.com two weeks later I find a tiny appology and the message that I have to pay another US$ 12,- for the shipment which is 50% extra for the product.
Not acceptable - illegal marketing - pooor customer serice - no more shopping from Alexnld.

I received the four twist drills I ordered with no problems. Although the delivery time was a bit long this was not unexpected and I would certainly order from them again.

This company never delivered my goods and it took me ages to get them to pay me my money back. They were abusive when I tried many times to claim my money. They even went as far as to insinuate I was a scammer. To this day they have never apologised for any of their wrong doings. They even ask me to review the product I never got. The worst company I have ever dealt with. Only make excuses for poor service. NEVER EVER DO BUSINESS WITH THIS COMPANY.

VERY BAD TREAD experience. Never recommend to anyone. I bought a "FLIP MAGNETIC CASE FOR GALAXY NOTE9, WITH HOLDER & CARD SLOTS & WALLET (RED)'' and received a item that is different from the picture, and I wrote a email back to them, and the Sales Manager who call Ms. Vikey says they ship the wright item and cancel my membership that is VERY Annoying. I ask a refund, but Ms. Vikey says NO. Waste my money. They are just a fraud group.

Terrible costumer service
Waited more then 2 weeks for a backpack to be shipped but it stayed in processing
When i inquired about the statue of my order they cancelled my order without any warning
That order was supposed to be a birthday gift, so time sensitive so i asked more info about their usual handling time to know if i had time to order something else
Instead i got 0 answers. Complet radio silence

I DO NOT RECOMMAND THIS WEBSITE

Founds the same products on a different website for less or averagely the same price

The item that I purchased took a bit longer than expected to arrive. My emails to AlexNLD were answered promptly. When the item arrived I was happy with it.

There was a delay in expediting the shipment of the Lenovo Tablet, but an email to the sales department and Grace followed through with a prompt response and then the Tablet was on its way to Australia in a matter of days and arrived earlier than the anticipated date, even in these challenging times.

Thank you for your understanding when I told you the item was broken during mailing and you sent another one quickly (only the mailing is long, but it's not on you!).

I now have the confidence to buy online and will buy again. The easy access to personal to address your concerns is efficient and pleasent experience.

The item delivery was delayed by courier. Ms Grace from Sales department did and excellent job allocating my item and chasing the courier to speed up the delivery.
Excellent job!

I purchased a HackRF One and it was to include a TXCO it did not and after a week the antenna fell off of its solder joints. I have contacted support and am crossing my fingers that my almost 400$ purchase will be worthwhile and I will receive a new unit.

I bought a new Touchscreen for my phone, it took like 35 days but it came with a nice packaging and a awesome repair kit i could use straight away, it even came with a little guide. :)

My order did not arrive after two months, they reshipped by air for free. Item arrived as ordered. Original order arrived after the second shipment. They did not charge me for the extra.

I was worried after reading some bad reviews. BUT I received exactly what I ordered for a great price & arrived quicker then expected. Thanks Alexnld

A great customer service. 100%recommended. Very cheap article, it works very well on my m. 2 ssd samsung 290 EVO 250 GB.

After i bought and after the item should have been sendt they ask for additional 66,76 USD. Seems like a scam site