• Al Haq Travel

Al Haq Travel

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Overview

Al Haq Travel has a rating of 4.1 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Al Haq Travel most frequently mention umrah package, and customer service. Al Haq Travel ranks 24th among Hotels sites.

  • Service
    29
  • Value
    28
  • Quality
    28
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Al Haq Travel?
Top Positive Review

“Helpful service”

Lubna A.
2/22/19

I have booked my Hajj package with Alhaq travel after contacting different other agencies. I was offered a good package that met our needs. Thank you to Aisha who has been very helpful through good communication.

Top Critical Review

“Unprofessional”

S K.
12/9/23

Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price

Reviews (116)

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Reviews that mention popular keywords

umrah package (10) customer service (11) umrah journey (8) customer support (6) sister nimra (6) umrah services (4) umrah trip (4) khurram ali (4) hafiz saad (4) may allah (8)
Thumbnail of user sk769
GB
1 review
0 helpful votes
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December 9th, 2023

Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price

Tip for consumers:
Just be careful

Products used:
Still waiting for a response

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Value
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Thumbnail of user math21
Saudi Arabia
1 review
5 helpful votes
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August 25th, 2018

Those people are based in India, run by non Muslim company. They sell you 4-5 star packages but they buy economy ones from the suppliers which is Ahmed travel. You will stay in the worse hotels. Very soon I will put here photo evidence how they cheat people. Avoid them by all means. Do not look at positive review that have been done by them. They are professionals thieves.

Thumbnail of user alij44
GB
1 review
3 helpful votes
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January 5th, 2018

Worst company ever. I do not believe they are Muslim. Their call center and company operate from India and also Islamabad or Lahore. They have taken many peoples money. The good reviews on here are fake and made by their own colleagues- fake names, not Muslim actions. Ahmad- fake manager, no refunds, no help, liar, always using Islamic words such as 'in sha Allah' in vein, most probably a non Muslim taking advantage of Muslims!

I hope you enjoy feeding your children and families with Haram earnings!

Thumbnail of user lubnaa7
GB
1 review
0 helpful votes
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February 22nd, 2019

I have booked my Hajj package with Alhaq travel after contacting different other agencies. I was offered a good package that met our needs.
Thank you to Aisha who has been very helpful through good communication.

Thumbnail of user hafizfurqans
Aland Islands
1 review
3 helpful votes
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June 16th, 2017

My Umrah journey went smooth with excellent service from Alhaq Travel. Brother Amar was very thorough and polite, all the communication was prompt and on the point. Masha' Allah. I have no hesitation in recommending the company to others.

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Thumbnail of user ibraheema
California
1 review
2 helpful votes
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October 19th, 2017

My mother and I booked via AL-Haq Travel. Brother Saad Offered us a cheap package. He called us many times a day to ask about our journey. He is so detailed oriented and professional. We are so happy with the services we received. Huge thanks to Saad and AL-Haq Travel for such a pleasant experience and providing us great services. Highly recommend to other Muslims.

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Thumbnail of user musadaqr
Pakistan
1 review
4 helpful votes
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August 29th, 2017

Our passports were delivered one day before departure to Saudia, waited for almost one week, not very happy with it but overall if I look at the whole journey, It was a good experience. I think I should give a 4 * review to them

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Thumbnail of user tahira43
GB
1 review
0 helpful votes
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September 18th, 2023

I was amazed at the level of customer support and appreciation these guys give. Totally supportive and very understanding to the customers needs. Making constant changes to packages to suit all our needs. By far the best price and customer service and piece of mind. Highly recommend Al Haq Travel!

Products used:
Umraa package

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Value
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Thumbnail of user khurams2
Denmark
1 review
0 helpful votes
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June 12th, 2019

Sharing a good experience means to give you a good suggestion. My Umrah travel with the Alhaq travel was so satisfying. I believe in experiencing things practically. For you, try it once and then conclude anything.

Thumbnail of user shamrozk
GB
1 review
0 helpful votes
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June 10th, 2019

As i'm a diabetic patient, Alhaq travels accommodated me with every good facility include the quality food, traveling and the nearer living. May Allah accept my Umrah and forgive the sins i've ever made. Many prayers to Alhaq travels.

Thumbnail of user osmanw
GB
2 reviews
0 helpful votes
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August 10th, 2019

It has been an excellent experience performing Umrah with this agency. They took care of the minute details, kept us informed and were always there to help. My Recommendations are to use the services of the company and you will book with the company on your choice from the next. Bet me. Bless you all.

Thumbnail of user blackb10
Pakistan
1 review
2 helpful votes
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February 7th, 2018

Al Haq team never disappoints their customers. Highly appreciate the perfectly planned Umrah for my family. We had a very limited time but they made everything possible in a very convenient way. I am really honoured and will surely select them for my next tour of Umrah/Hajj.

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Thumbnail of user faisali3
Czechia
1 review
5 helpful votes
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September 11th, 2017

I and my wife received brilliant service from Al-Haq Travel. We were dealt with by Hafiz Saad who managed all the things in a great manner. A number of things I would like to mention here: A cheap package was provided according to our needs. The representative was so helpful, professional and always available No worries at all. Transport was on time. Hotels and food both were brilliant. If we could rate 10 stars we would definitely click for 10 stars because of their outstanding services and care they offer to their customers... We highly recommended this company to other Muslim brothers and sisters who want to perform Umrah or Hajj without any hassle.

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Thumbnail of user zarlashts
GB
1 review
11 helpful votes
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November 13th, 2019

Assalamualeikum
All praise be Allah, Alhamdulillah I'm very very grateful to Mustafa, who showed a high degree of competence and professionalism in setting up the trip to the holy land for me and my family. I have completed my booking at an affordable and reasonable price. It is with no hesitation that I'd recommend booking with this company.

Thumbnail of user nazima3
Ukraine
1 review
0 helpful votes
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November 3rd, 2018

We went for Umrah last November; the whole thing was finished very skilfully. We gave them two weeks to organise our package and brother Behrouz was truly co-operative and at all times ready to help. They are very organised, caring and deliver an outstanding service to their customers. Highly recommended.

Thumbnail of user abbaasm
Utah
1 review
2 helpful votes
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July 6th, 2017

Thanks to Alhaq travel team for a fantastic job in organizing and managing everything possible for making our Umrah journey comfortable. I had a wonderful experience and I will definitely recommend others to use your services for this great purpose.

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Thumbnail of user farhatb
GB
1 review
12 helpful votes
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November 24th, 2019

I went for umrah just recently for the first time booked a package through Khurram ali at al haq travel he gave us a really good package the services were good I didn't know what to expect there as we were going first time but everything was booked properly and went smoothly the picks up and drop off's to luggage allowance the hotels can't fault anything. Will defiantly book with brother Khurram again he was very patient and polite right from start and even gave us courtesy call when we returned to make sure everything went well. He also gave us the best price from other agencies the exact same package was more expensive

Thumbnail of user azaanh
France
1 review
1 helpful vote
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May 29th, 2018

Alhaq travel is seriously making an impact in the Hajj/Umrah travel industry. We choose economic package but it was no less than a luxury for us. Everything was up to the mark and the guide accompanied us was most helpful and friendly. He held us the whole journey and guided us at every moment. I will definitely recommend it to others in my acquaintances.

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Thumbnail of user muhammadt24
GB
1 review
2 helpful votes
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January 17th, 2018

Lots of prayers from a happy customer. I have been in Makkah before with other travel companies but the class that is served by Alhaq travel was beyond my expectations. I got the best accommodation along with most comfortable transportation service and the best part was their customer support. They assisted me throughout the journey and ensure the convenience of my trip to Makkah and Madina.

Thumbnail of user tariqq
GB
1 review
0 helpful votes
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July 11th, 2018

Al haq is providing best Umrah services, so far the customer support was really good. They were helping us every moment it is highly appreciated. They were very coperative with us just to ensure the convenience of tour.

Thumbnail of user zulfiqara8
GB
1 review
10 helpful votes
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November 1st, 2019

I must say I was greatly impressed by Mustafa's help and approach in finding me a suitable umrah package for me and my family. He was very helpful. I hope the company's services will be as good as Mustafa's attitude that he showed in booking my package.
He is an asset for Alhaq Travel

Thumbnail of user sayyadmira
GB
1 review
0 helpful votes
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July 10th, 2018

Initially i was very confused which travel provider to choose for my Hajj trip and finally chose Alhaq travels. Im very pleased with my decision as i have had a very pleasant experience with Alhaq.

I would specially like to thank Brother Ahsan for his unconditional support and cooperation and helping me throughout and making this trip a memorable one for me. He is a star.
Would definately recommend Alhaq and brother Ahsan to all my Acquaintance.

Thumbnail of user ayesham8
GB
1 review
3 helpful votes
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September 6th, 2017

I had a wonderful time in during my umrah journey with Al-Haq Travel. I joined group umrah tour, a total of 10 days arranged by Al-Haq Travel. The trip was perfectly planned which made my whole experience very pleasing. The hotel accommodations were close to the Haram and were five stars. In fact, they went out of their way to get my needs fulfilled, clearly with honesty and care. I will definitely be booking with them again, Inshaa Allah.

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Thumbnail of user azharm2
California
1 review
3 helpful votes
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November 8th, 2017

During the 4 weeks long planning process for our Hajj, I have made several calls to different travel agencies and I realized that I should book through Alhaq Travel. They provided me good package and I have been very easy all the way during my journey. Only regret is that the transportation was not as good as I Expected. Lastly, I will probably be coming back to you guys at Alhaq Travel, Thanks

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Thumbnail of user naziaa3
GB
1 review
9 helpful votes
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June 13th, 2018

I'm afraid altho I got excellent service from Jamal after realising that Nimra miss-understood the meaning of GROUP BOOKING.

We wanted a group booking and was reassured that my brother will meet his group at Saudi airport, we then realised Nimras terminology of group booking wasn't a group, ud go single... Really really upsetting felt like we've been cheated.

No refund or compensation was mentioned.

Have explained my thoughts to Jamal. But damage is done.

Jamal was very supportive but that's about it.

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Get cheap Hajj and Umrah offers by AlHaq Travel to perform Hajj in 2018. We provide luxury facilities at cheapest rates. AlHaq cheapest Hajj and Umrah packages include 5 star hotels and convenient flights at lowest rates.

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AlHaq T.

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