• Al Haq Travel

Al Haq Travel

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Overview

Al Haq Travel has a rating of 4.1 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Al Haq Travel most frequently mention umrah package, and customer service. Al Haq Travel ranks 23rd among Hotels sites.

  • Service
    29
  • Value
    28
  • Quality
    28
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Al Haq Travel?
Top Positive Review

“Helpful service”

Lubna A.
2/22/19

I have booked my Hajj package with Alhaq travel after contacting different other agencies. I was offered a good package that met our needs. Thank you to Aisha who has been very helpful through good communication.

Top Critical Review

“Unprofessional”

S K.
12/9/23

Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price

Reviews (116)

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Reviews that mention popular keywords

umrah package (10) customer service (11) umrah journey (8) customer support (6) sister nimra (6) umrah services (4) umrah trip (4) khurram ali (4) hafiz saad (4) may allah (8)
Thumbnail of user mrsrehmanb
GB
1 review
7 helpful votes
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May 8th, 2017

Allhamdulillaah, due to the persistence, dedication and hard work of Alhaq travel, our Umrah package was very well planned and delivered with five-star services.
In order to avoid any delays and issues, their team personally confirmed our check in and out of the hotels in Makkah and Madinah. It was also very comforting and reassuring to receive regular calls from their staff in Makkah and Madinah to ensure that our trip was going smoothly. Thank you, soo much for making our journey easier for us.

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Value
Quality
Thumbnail of user aliz69
GB
1 review
4 helpful votes
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November 16th, 2017

Last two weeks me, my son and my brother had the best Umrah to mekka. Thank you very much. Nimra was extremely helpful for organising me, my son and my brother wonderful Umrah package.
Nimra is a huge asset to your Al haqq travel and helps so much. We will definitely be back next time.

Thumbnail of user anassr4
GB
1 review
1 helpful vote
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June 9th, 2021

I wish I could give them 0 start, I booked al hajj place last year, but with covid situation we didn`t go so they sent me a refund after 4months but no for the entire amount I paid, their excuse was they kept £500 ad credit if I want to go this year 2021, but even saying I am not going they never send me any money. This year we are not going again and I ring them 3 times a week and every time they will review my case with senior manager and decide what to do, after % weeks of trying to have my money back I am still waiting for my money. Shame on you. I will never forgive you because I really need that money especially now because I am not working. Anass Ramadane

Products used:
No going to al Hajj because of covid situation.

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Value
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Thumbnail of user hhadiakhan65
Pakistan
1 review
0 helpful votes
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September 2nd, 2023

I spoke to one of the agent Misbah from Al Haq travels Hajj and Umrah.
Although i didnt booked but the way she treated me it was inspirational.
I will definately book in future when will get off from my work.
Highly recommend misbah from Al haq travels.

Service
Thumbnail of user fawada3
GB
1 review
1 helpful vote
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November 30th, 2017

I have booked an Umrah package for my parents with ALHAQ TRAVEL and they have given five star services. My parents told me that brother ateeq was with them all the way through calls & emails and he was very helpful in every aspect. We will book with them again.

Thumbnail of user zahram5
GB
1 review
2 helpful votes
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January 3rd, 2018

We received good customer service from *******@Al-Haq Travel, our family of 6 had a great time in the blessed cities. We will be using them again inn shaa Allah. Thank you & Jazzakallah

Thumbnail of user yasira13
1 review
0 helpful votes
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April 8th, 2019

I went with Alhaq Travel few years back for Umrah and Mashallah a great group to travel with. Extremely appreciated the tour. I have recommended them to several people for both Hajj and Umrah May Allah reward all their struggles.

Thumbnail of user jibrans
Florida
1 review
1 helpful vote
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August 13th, 2018

It a fantastic experience of Umrah with alHaq. There were little things to bother but I thing that's just how it all flows. Overall the Umrah went really good.

Thumbnail of user zareena1
GB
1 review
2 helpful votes
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January 12th, 2018

They are providing best Umrah services, so far the customer support was really good. They were constantly in touch with us just to ensure the convenience of tour.

Thumbnail of user sofiaa34
Pakistan
1 review
1 helpful vote
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April 20th, 2018

Everything was greatly managed by the team of Al haq travel. I had a comfortable Umrah. They never disappoint their customers. I will travel with them again.

Thumbnail of user saqibi2
Texas
1 review
2 helpful votes
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January 30th, 2018

Alhaq travel provided us the expert services for our Umrah journey. I want to thank brother Saad for his excellent customer services. He was very helpful. Thanks

Thumbnail of user ayeshah8
1 review
0 helpful votes
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March 14th, 2019

Thank you for the wonderful service me and my mother were so happy to perform Umrah through Alhaq Travel. The package was so comforting and your comprehensive packages are no doubt incredible.

Thumbnail of user fsnb
GB
1 review
1 helpful vote
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November 2nd, 2023

I was amazed by the level of customer service these guys provide. Thanks to sister Amna for her time and effort booking us a good package for Umrah. I would definitely recommend Al-haq.

Service
Thumbnail of user qadoosa
Hong Kong
1 review
1 helpful vote
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March 27th, 2019

Wonderful and appropriate. Very quick to respond. Great experience of dealing with Mr Salam and Mr Hamza at "Alhaq Travel". Kept me efficient with each and every phase of the procedure.

Thumbnail of user akrama10
GB
1 review
0 helpful votes
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November 2nd, 2018

First of all the name of the agency Al Haq has caught my attention, then I called them and I was amazed by the good service I received, I was served by sister Nimra Shehzadi who has sort me a package that I didn't find anywhere else. For that I would highly recommend Al Hag Travel for all you my dear. Peace be with you.

Thumbnail of user hateml
GB
1 review
15 helpful votes
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May 25th, 2019

DO NOT APPROACH THIS COMPANY. DO NOT. This company is not alhaq at all. When he seen our review he phoned us and he said he is going to give us the money back that he stole and we have been waiting for two weeks and he has told us all his lies and makes excuses all time. This is Ahmed Latif. If you want to lose your money this is the company for it.

Thumbnail of user sidrah
Canada
1 review
0 helpful votes
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October 27th, 2018

Alhamdulillah was very satisfied with Alhaq Travel and particularly Umar who was at all times there to help with any issue concerning package booking, Umrah went truly well from start to finish would mention to all my friends in UK.

Thumbnail of user mazamalk
GB
1 review
18 helpful votes
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July 20th, 2020

Paired deposit Of £1000 in start ofFebruary to Asad in the sales team, early March out break of Covid 19 contacted Asad who reassured me Hajj will still go ahead and to pay my remaining £4,500! Which of course I did not proceed to pay. Have try contacting Al Haw spoke with Hafiz Sahab who promised me a call back within 2 days after speaking to him on 24th June 2020, alhaq will not answer the calls or emails... you have been warned look elsewhere!

Thumbnail of user rizwanb
Aland Islands
1 review
1 helpful vote
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June 1st, 2017

They provided excellent services and great customer support. It was a journey we can't forget in our lives, may Allah grant us the next chance to visit Allah's House soon!

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Value
Quality
Thumbnail of user whitev1
GB
1 review
2 helpful votes
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January 17th, 2018

I booked my umrah with brother khawar and he proved that Alhaq travel delivers what is shown on the website. I 'd like to book an umrah with them for my uncle soon.

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Thumbnail of user shaziaa5
GB
1 review
0 helpful votes
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March 25th, 2019

Thank you Nimra for your excellent services provided by you today. You are really great travel consultant. Thank you again. In future I will always ask you when I need service :)

Thumbnail of user hassama2
Netherlands
1 review
2 helpful votes
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February 15th, 2018

I am pleased with Alhaq Travel company. Their professional and humble staff arranged my umrah journey and i didn't feel any stress throughout the journey. Thanks to Alhaq Travel.

Thumbnail of user syedas3
GB
1 review
6 helpful votes
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May 17th, 2017

I went to Umrah with Alharam travel in 2017, and Alhamdulillah, it was a wonderful experience. They made sure we are being served with all travel accommodations and safely reached to our destinations in time to perform holy umrah. The location of our hotels in Makkah and Madina was Near the Haram. The hotel staff was very cooperative in regards to accommodating our specific needs. Transportation was always available. May Allah reward alharam travel for everything they did for us.
Syeda Shahnaz

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Thumbnail of user qamars1
GB
1 review
3 helpful votes
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April 17th, 2017

Amazing umrah journey, very pleased with start to finish. The accommodation exceeded my expectations and it was really good value for money, Masha Allah thanks.

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Thumbnail of user naveeds7
GB
1 review
15 helpful votes
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February 26th, 2020

Khurram Ali is very best at Customer service and carefully understands customers' requirements. I am more than happy for the services received. Good work!

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From the business

Get cheap Hajj and Umrah offers by AlHaq Travel to perform Hajj in 2018. We provide luxury facilities at cheapest rates. AlHaq cheapest Hajj and Umrah packages include 5 star hotels and convenient flights at lowest rates.

Company Representative

Thumbnail of user alhaqt
AlHaq T.

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