• Al Haq Travel

Al Haq Travel

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Overview

Al Haq Travel has a rating of 4.1 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Al Haq Travel most frequently mention umrah package, and customer service. Al Haq Travel ranks 23rd among Hotels sites.

  • Service
    29
  • Value
    28
  • Quality
    28
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Al Haq Travel?
Top Positive Review

“Helpful service”

Lubna A.
2/22/19

I have booked my Hajj package with Alhaq travel after contacting different other agencies. I was offered a good package that met our needs. Thank you to Aisha who has been very helpful through good communication.

Top Critical Review

“Unprofessional”

S K.
12/9/23

Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price

Reviews (116)

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Reviews that mention popular keywords

umrah package (10) customer service (11) umrah journey (8) customer support (6) sister nimra (6) umrah services (4) umrah trip (4) khurram ali (4) hafiz saad (4) may allah (8)
Thumbnail of user moadh
GB
1 review
11 helpful votes
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January 22nd, 2020

Thanks to Brother Ali for his amazing time and efforts. Alhamdullillah he has managed to secure us a very nice and comfortable Umrah with a fairly good price. Much recommended. Jazak allah khairan

Thumbnail of user iqraf2
GB
1 review
0 helpful votes
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November 9th, 2019

This was my first time booking with Alhaq Travel and Brother Mustafa made this really easy, he dealt with everything for us and gave us updates on every question we had. JazakaAllah Khaira

Thumbnail of user rizh2
GB
1 review
1 helpful vote
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January 24th, 2018

Worst customer service ever from Ahmed the manager and Waqar the senior!
They never return my calls of get back to me

Thumbnail of user khalidm27
GB
1 review
11 helpful votes
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March 21st, 2020

Ali thanks for your wonderful service
You are such a amazing person bless yo
You make possible to go world best places

Thumbnail of user muzmili
France
1 review
0 helpful votes
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March 4th, 2019

The team work truly hard and arrange for the best service promising. We would highly recommend Alhaq Travel.

Thumbnail of user muhamadg
GB
1 review
3 helpful votes
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November 22nd, 2017

I want to say a Big Thank you for Nimarah for helping me with all The booking and i would like to say that was a great service and very friendly if i Think to go again i will difo go with al haq Umrah again
Your manager should be proud
M Gabarin

Thumbnail of user syeds45
GB
1 review
0 helpful votes
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November 13th, 2019

Mustafa was very polite and well informed for my Umrah Package. Easy and pleasant service I hope everything goes to plan

Thumbnail of user marouinel
GB
1 review
2 helpful votes
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November 8th, 2017

Alhamdulillah my dream is coming True by tomorrow I'm thinking sister Nimrah Shahzadi for making my umrah so easy she explained everything she helped me through everything I pray to God for a successful future for her and her family and her company and thanks again for everything I wish you all the best on your life and your work

Thumbnail of user fardeens2
France
1 review
0 helpful votes
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February 22nd, 2019

I will confidently recommend it to everybody. I never had this kind of perfect trip. It was very well-organised. Thank you Alhaq team.

Thumbnail of user terrys460
New York
2 reviews
0 helpful votes
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November 12th, 2019

They are providing best Umrah services, so far the customer support was really good. They treated very well!

Thumbnail of user zaheera25
GB
1 review
0 helpful votes
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April 24th, 2023

My name is Zaheer ahmed I spoke to misbha to help me to find umrah package i am surprise he help me alot he such a good person and very very helpful i am so glad to spoke with him

Thumbnail of user alis165
GB
1 review
15 helpful votes
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April 13th, 2019

We cannot warn you enough: to avoid heartache and pain, AVOID THIS COMPANY LIKE THE PLAGUE. They have caused too much misery because of the CONSTANT LIES. Would you want to go to the House of God with liars?

My mother and her friends booked an Umrah trip with AlHaq Travel for two weeks. Sometime before flying they wanted to change hotel, so AlHaq told them to pay for the new hotel when they arrive there, and on their return AlHaq will refund them.

FIVE months have past since they returned, and AlHaq have not paid a measly £380 to their client. That's not the painful bit; what has hurt them so much is the CONSTANT LIES AlHaq have conjured over the months. Promise after promise after promise, emotionally exhausting my mother and friends. A promise AlHaq made to refund their customer, and they have constantly led my mother and friends for months: "It'll be paid next week;" "It'll be paid within 5-10 working days."

Because they've LIED so many times, we will never know if at any point they've said anything true. All we know is we have not been refunded a penny of the amount due to us.

Thumbnail of user umairs2
Philippines
1 review
3 helpful votes
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September 28th, 2017

We were dealt by with brother Toseef who was very helpful. Hajj package was reasonable. Highly recommend to others.

Service
Value
Quality
Thumbnail of user umari6
GB
1 review
0 helpful votes
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May 17th, 2023

Al Haq travels help me find a package for umrah for December very polite and helpful company I would 100% recommend everyone

Service
Value
Quality
Thumbnail of user mohsina8
GB
1 review
1 helpful vote
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April 12th, 2018

I had a wonderful journey of Umrah. Al Haq travel had arranged it amazingly. The deserve lots of prayers for their efforts.

Thumbnail of user fayssali
GB
1 review
3 helpful votes
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March 22nd, 2018

I had such an awesome experience with this agency in the support of her agent Nimra, god bless her she so supportive and I owe a lot in this journey.

Thumbnail of user zarark
Hong Kong
1 review
1 helpful vote
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March 2nd, 2019

Highly recommended!
Outstanding trip and wonderful facilities. I hope you guys will keep doing a great job in future too.

Thumbnail of user atiyag
GB
1 review
0 helpful votes
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July 19th, 2018

Competitive prices by Al haq travel and more importantly, great customer service. Will definitely be using their services again in future.

Thumbnail of user azama4
Czechia
1 review
1 helpful vote
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February 25th, 2019

Special thanks to Alhaq travel for their excellent services and making our Umrah trip so peaceful and unforgettable for life time.

Thumbnail of user ladanm2
GB
1 review
15 helpful votes
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December 30th, 2019

DO NOT BOOK THIS COMPANY THIS A SCAM! THEY ARE LIARS AND THIEVES!
My friend has booked a trip from with this company for Umrah. Initially everything seemed fine until they have arrived at the hotel.
There was no reservation for them at the hotel and the hotel has refused to book them in without the confirmation from the agency.
I have myself called the agency many times to sort this problem out as they were stranded with no where to go. The customer service was incredibly POOR, the agent on the phone was soo careless. They did not want to sort the problem out and clearly said that they have to pay for the hotel themselves and will not help!
After about 4 hours on the phone disputing this issue with the agency, they have said that they will book 2 rooms for them via the hotel's website. We have waited another 2 hours and there were no replies! They DID NOT book ANYTHING! This has caused a lot of stress for a trip that should actually be the best trip of your life!
PLEASE DO NOT BOOK WITH THEM! ALL they're 5 star reviews are probably all fake the WORST experience ever that nobody should ever have!

Thumbnail of user a_mimi20000
GB
1 review
0 helpful votes
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November 2nd, 2023

Very helpful and keep you updated all the time.Sis Misbah gives us all details we need. Thank you really recommend.

Service
Value
Quality
Thumbnail of user malikm29
GB
1 review
11 helpful votes
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November 24th, 2019

KURAM Ali is a good man he is a good sale man. They gave the all information very well and satisfied and very humble and happily talking.

Thumbnail of user hajii
GB
1 review
0 helpful votes
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November 13th, 2019

Thank you to Ghulam Mustafa for the help with the bookings

Easy and pleasant the booking process is hassle free

Thumbnail of user humr
Saudi Arabia
1 review
0 helpful votes
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November 3rd, 2018

Nimra she was so helpful and their services are very good. I am really happy with them, will definitely suggest to others

Thumbnail of user azharr
GB
1 review
0 helpful votes
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June 8th, 2018

Excellent service provided by Ahsan in a very efficient way, keep up the good work, your all. Credit to his organisation

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Get cheap Hajj and Umrah offers by AlHaq Travel to perform Hajj in 2018. We provide luxury facilities at cheapest rates. AlHaq cheapest Hajj and Umrah packages include 5 star hotels and convenient flights at lowest rates.

Company Representative

Thumbnail of user alhaqt
AlHaq T.

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