• Alibris UK

Alibris UK

Write a Review

Overview

Alibris UK has a rating of 4.6 stars from 8,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris UK most frequently mention good price, excellent service, and shipping costs. Alibris UK ranks 2nd among Textbooks sites.

  • Value
    4
  • Shipping
    3
  • Quality
    3

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.9%
Positive
1,101
Neutral
88
Negative
49
How would you rate Alibris UK?
Top Positive Review

“So far so good”

Caroline B.
9/25/24

So far so good. I am slightly concerned that the description of my order no longer includes the specific UPC code: *******79959. I specifically want this version and hope that this is what the seller HPB Movies will provide (as was listed).

Top Critical Review

“If I put a one star rating (I won't bore you with the...”

John P.
9/14/24

If I put a one star rating (I won't bore you with the reasons) and your response is: 'Oh you can't possibly mean that - would you like to think again?' then you are just inviting an even more negative response. Try not to be so irritating.

Reviews (8,501)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (61) use site (32) web site (35) card details (70) hand books (18) billing address (22) credit card (85) email address (10)
Thumbnail of user lorenzoa86
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

Hi, I don't understand how it is that my saved card details (which were successfully used to make a recent purchase) are today no longer valid. Which then requires me to input (and save) the identical details again in order to make another purchase today (?)
Thx,

Thumbnail of user andrewm1439
1 review
0 helpful votes
  • Send Message
May 15th, 2024
Verified purchase
• Updated review

Should not have to untick to not receive a newsletter. Mildly irritating but enough to not make Alibris first choice.

Reason I chose this business:

Couldn't find the book from my usual suppliers

Don't like to have to untick newsletter this is annoying
March 4th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Only place that had the book

Shouldn't have to untick to not get your newsletter
May 25th, 2023
Verified purchase
• Previous review

Shouldn't have to untick to not get your newsletter. Assume nothing, let me choose. Its irritating

Reason I chose this business:

My usual supplier didn't have the book i wanted

Have to untick to not get a newsletter, that is madly...
April 16th, 2023
Verified purchase
• Previous review

Have to untick to not get a newsletter, that is madly irritating each time I make an order and puts me off.

Reason I chose this business:

Needed a particular book

Should not have to untick Newsletter
January 21st, 2022
Verified purchase
• Previous review

Should not have to untick Newsletter. Mildly irritating to do it every time.

I don't like the assumption that I want your newsletter...
December 16th, 2021
Verified purchase
• Previous review

I don't like the assumption that I want your newsletter and I have to unclick it. The default should be the other way round. Its pushy. This kind of thing really puts me off using Alibris.

Reason I chose this business:

You are selling a second hand book I found difficult to get at my usual suppliers

Dont like the fact I have to untick the Newsletter...
December 8th, 2021
Verified purchase
• Previous review

Dont like the fact I have to untick the Newsletter request

Reason I chose this business:

Needed the book

Ok, as long as Im not pestered by marketing emails
November 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

I have used them before

Gave me euros had to change Had to unclick Newsletter
April 6th, 2021
Verified purchase
• Previous review

Gave me euros had to change
Had to unclick Newsletter. Should be asked if I want to get it. Annoying. Alibris not my first choice bookshop

Reason I chose this business:

Needed the book and usual supplier didn't have it

Thumbnail of user stephenh2312
1 review
0 helpful votes
  • Send Message
March 19th, 2024
Verified purchase
• Updated review

Every time I go to checkout I am told my card details are incorrect, but they are not. I have to re-enter the same card details from scratch each time, though they are already on your system. I don't mind if the issue is to put in a security number (which is good practice), but that is not what I am told. I am also OK with you not saving my card. However, saving it but then failing to use it without explanation -- consistently -- seems a little silly.

Reason I chose this business:

Book hard to come by!

Your website kept bouncing me between 'place your order'...
November 1st, 2023
Verified purchase
• Previous review

Your website kept bouncing me between 'place your order' (which took me to the card page) and 'save and continue' (the only option on the card page -- where my details were already in place and which sent me back to 'place your order'!). I was worried I'd made the same order 5 times. I eventually broke the cycle by entering my card details again even though they were already showing in your system.

Reason I chose this business:

It's not Amazon.

Thumbnail of user stephenk1109
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase
• Updated review

Great! …………………………………………………………………………………………………………….………..

Reason I chose this business:

Had a rare book I needed

Looking forward to a classic book!
August 19th, 2022
Verified purchase
• Previous review
Reason I chose this business:

My book was available here!

Quick and straightforward!
March 31st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Had the book I needed!

All ok, simple and quick
January 3rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Had book I was searching for

Thumbnail of user jeremys1461
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Shopping was fine, but I wasted time chasing a voucher offer: I will not bother with them in future

Reason I chose this business:

Because BookFinder.com indicated that you stocked the book that I was after

Thumbnail of user doreenm281
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Good service. I found the book I was looking for straight away.

Reason I chose this business:

Always manage to find exactly what I want

Thumbnail of user gerainte3
1 review
0 helpful votes
  • Send Message
February 29th, 2024
Verified purchase

Ordered many. Many book from Alibris. In my experience all the individual suppliers provide fast efficient service. Books are true to stated condition. A great site to find books not available elsewhere. Great fan.

Reason I chose this business:

Availability of wide array of books. Honest site.

Thumbnail of user mauros59
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Tutto molto chiaro e semplice. Grande disponibilità di testi

Thumbnail of user richardg3760
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Simple process and title availability and the description of the books

Reason I chose this business:

Past experience

Thumbnail of user yasminh43
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase
• Updated review

Excellent quick and easy service over the years...

Reason I chose this business:

Looking for the cheapest price I could for a book

Brillaint and fast
April 13th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Quick, Fast and easy to order

Fast and quick
January 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Looking for a decent price and quick service

Thumbnail of user paulp2686
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Found exactly what I wanted and checkout was easy and fast

Thumbnail of user andreasp55
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

How come the significant increase in shipping costs only shows AFTER I punched all the CC details - and not before, after registering the shipping address already?

Reason I chose this business:

Seemingly the preferred offer on bookfinder.com - that was BEFORE you showed the REAL shipping costs:-(

Let's see how dependable the description of the books...
April 12th, 2023
Verified purchase
• Previous review

Let's see how dependable the description of the books condition was

Reason I chose this business:

Linked to bookfinder.com

Thumbnail of user peters1556
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase
• Updated review

Easy to navigate, always remembers me, but then requests security details at the important times.

Reason I chose this business:

Link from bookfinder.com for a book I was needing.

The online store is easy and links well to bookfinder.com
July 26th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Book offered on bookfinder.com and price and seller good.

Easy to use
January 5th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Linked from bookfinder.com - book I wanted in the condition I wanted.

Alibris always easy to use with all the default settings...
December 18th, 2022
Verified purchase
• Previous review

Alibris always easy to use with all the default settings as you need them, always prefilled.

Reason I chose this business:

Bookfinder.com search

The navigation is easy and information about available...
March 10th, 2022
Verified purchase
• Previous review

The navigation is easy and information about available books simple to follow

Reason I chose this business:

Link from bookfinder.

Easy simple site, with good colour choices (the red...
February 11th, 2021
Verified purchase
• Previous review

Easy simple site, with good colour choices (the red and black).

Reason I chose this business:

Bookfinder search

Thumbnail of user mg1090
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Pleased to find a textbook at a modest price for a computer course

Reason I chose this business:

Price of goods ordered

Thumbnail of user jennyr226
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase
• Updated review

I always turn to Alibris for secondhand books...always find what I want at the price I want and a helpful seller willing to send it to me in Spain. Excellent service at every stop on the way. And very easy to pay, too. Thank you so much.

Brilliant, I now go straight to Alibris for books because...
May 6th, 2023
Verified purchase
• Previous review

Brilliant, I now go straight to Alibris for books because the prices are always reasonable and payment is so easy. Thank you...

Reason I chose this business:

Because Alibris is where I always end up finding what I want at a very competitive price...

Alibris is always excellent, good for prices, good...
April 10th, 2022
Verified purchase
• Previous review

Alibris is always excellent, good for prices, good for paying, totally reliable... thank you

Reason I chose this business:

Because we wanted very much to see this documentary and it was not available on Amazon here in Spain or in the UK... I usually find what we want on Alibris.

Excellent source of DVDs when Amazon lets you down...
March 12th, 2021
Verified purchase
• Previous review

Excellent source of DVDs when Amazon lets you down or won't deliver to your country... very efficient and reliable.

Reason I chose this business:

Amazon would not send the DVD of my choice to my address. So I turned, as always, to Alibris. Thank you.

Thumbnail of user michaela5609
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Only 4 stars because I'm weary of continuing to have to re-enter my card details
When you have them saved and authenticated. Yawn.

Thumbnail of user johnl6907
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase
• Updated review

I used your service for the first time in December and it was fast and efficient. I nearly gave up today. You constantly refused to accept my email or card, You kept repeating that the details did not match your records. That was this morningL I have now tried again this afternoon and entered two different cards as you suggested.
I was shocked to see the last four numbers of both of these were already displayed on a list of alternative numbers that came up. I used one of these and it worked and the order has been accepted by your system.
How can you have these existing numbers already stored when my previous order in December went through without any problem and would have only needed me to use one of three different numbers and why did you tell me that my details did not match your records.

John Littlewood

Very good service
December 15th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Personal choice

Thumbnail of user chrisb4306
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

Simple to use, and always found a range of editions of the book I am looking for.

Reason I chose this business:

Used previously and it works

Thumbnail of user johnr6243
1 review
0 helpful votes
  • Send Message
February 28th, 2024
Verified purchase
• Updated review

Cart can automatically empty if not signed in first, leaving product unavailable for 12 hrs. Some products become unavailable after putting in cart, but stay available to re- add to cart for days (where process repeats).

Reason I chose this business:

Cheap international postage, good vouchers, reputable store.

Search bar doesn't always work as I'd expect, needing...
May 23rd, 2023
Verified purchase
• Previous review

Search bar doesn't always work as I'd expect, needing upc instead of title to bring everything up in some cases.

Reason I chose this business:

I knew international shipping was very cheap, and Alibris was reputable.

Thumbnail of user cliffj72
1 review
0 helpful votes
  • Send Message
March 11th, 2024
Verified purchase

Nice and easy to find stuff, great quality selection, feedback and reviews on the independent shops. But a total nightmare checking out? Do not like using my actual real information would much prefer PayPal or Klarna or google pay, Samsung pay or amazon pay. I would feel much more secure

Reason I chose this business:

Price, quality of the books, selection

Thumbnail of user davidh5935
1 review
0 helpful votes
  • Send Message
March 26th, 2024
Verified purchase
• Updated review

Description of the book condition as simply "good" lacks more precise details.(e.g. Ex Library book? Dust jacket? Etc.) Otherwise, a fairly satisfactory experience.

Reason I chose this business:

Used satisfactorily in the past.

Very good!
August 30th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Reliability and competitively priced.

Thumbnail of user juliew1905
1 review
0 helpful votes
  • Send Message
May 20th, 2024
Verified purchase

This is my first time of ordering but helped to use an introductory £3 discount. It all helps!

Reason I chose this business:

Competitive prices compared to other sites (regarding an academic reference book).

Thumbnail of user fabriziob11
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase
• Updated review

Easy and professional shopping experience. Thank you.

Reason I chose this business:

Very good choice of history books.

Excellent experience, easy and practical
October 4th, 2022
Verified purchase
• Previous review
Excellent experience
May 29th, 2021
Verified purchase
• Previous review
Reason I chose this business:

A lot of choice in books, at reasonable price. Many thanks.

Thumbnail of user miroslavi1
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Super Super Super Super Super Super Super Super Super Super Super Super

Thumbnail of user marks3851
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase
• Updated review

Generally very good. A little more clarity on shipping charges to my destination (UK) would be helpful. Using the term "Estimated shipping" at the point of checkout does not inspire confidence that that is what I will actually be charged.
Otherwise, all good. Thank you.

Reason I chose this business:

Alibris was the only place I could find this book advertised for sale in an acceptable condition.

All good apart from the confusing way that changing...
June 29th, 2021
Verified purchase
• Previous review

All good apart from the confusing way that changing billing and shipping address options are presented and the lack of logical simplicity in how this can be achieved.

Reason I chose this business:

The book I wanted was listed on the Bookfinder website with a link that took me to Alibris.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user amya33
Rob L.
Typically does not respond to reviews

How do I know I can trust these reviews about Alibris UK?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Alibris UK?