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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    586
  • Value
    6622
  • Shipping
    6613
  • Quality
    6610

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,272
Neutral
807
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,588)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1101) web site (341) use site (206) credit card (486) billing address (201) coupon code (236) shopping cart (176) email address (80)
Thumbnail of user jacquelinev205
Illinois
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

Good quality books with good pricing and good service. Solid.

Reason I chose this business:

Had the book I wanted at the lowest cost.

Date of experience: February 14, 2022

Thumbnail of user kennethk643
Florida
1 review
0 helpful votes
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March 12th, 2022
Verified purchase
Reason I chose this business:

Search engine

Date of experience: March 12, 2022

Thumbnail of user karaleaf1
New Mexico
1 review
0 helpful votes
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September 1st, 2023
Verified purchase
• Updated review

Easy to find the book and to compare the costs and condition.

Reason I chose this business:

Easy and affordable.

Date of experience: September 1, 2023

Easy to use and find the book I was looking for
August 25th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Affordability

Date of experience: August 25, 2023

Thumbnail of user hernano9
Illinois
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Used you before and always great and trusting thank you

Reason I chose this business:

I used you for my kids school books and you are reliable

Date of experience: July 15, 2023

Thumbnail of user williamw3290
Washington
1 review
0 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Easy and quick. Books arrive in good time and in good shape.

Reason I chose this business:

I have been happy with the availability of books I am looking for.

Date of experience: May 31, 2023

Good prices and wonderful selection of books!
August 29th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Based on positive past-dealings with Alibris.

Date of experience: August 29, 2022

Thumbnail of user elishaa19
Washington
1 review
0 helpful votes
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September 30th, 2021
Verified purchase
Reason I chose this business:

Used, not amazon

Date of experience: September 30, 2021

Thumbnail of user darlenec321
Maryland
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

I found i found what i was looking for & checkout was easy

Reason I chose this business:

My mother needed a copy of the joy of cooking 1975 edition

Date of experience: May 13, 2022

Thumbnail of user marys3607
Florida
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

It was quick and efficient... and the price was perfect!

Date of experience: August 31, 2021

Thumbnail of user jeanninem19
New Hampshire
2 reviews
0 helpful votes
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January 22nd, 2022
Verified purchase
• Updated review
Reason I chose this business:

Always an easy process.

Date of experience: January 22, 2022

Easy to search for items and multiple options
January 12th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Had more of a selection of the books that I was looking for than other sites.

Date of experience: January 12, 2022

Thumbnail of user paulaf212
New York
2 reviews
0 helpful votes
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July 17th, 2023
Verified purchase
• Updated review

So happy to find books at lower prices. So happy to reuse

Reason I chose this business:

Wide selection

Date of experience: July 17, 2023

I'm thrilled to have the opportunity to buy used books
June 7th, 2022
Verified purchase
• Previous review

I'm thrilled to have the opportunity to buy used books. What a wonderful website

Date of experience: June 7, 2022

I can always find the book I want
November 1st, 2021
Verified purchase
• Previous review
Reason I chose this business:

Because I am dedicated to buying second hand. This is my FIRST place to go. So happy I discovered you.

Date of experience: November 1, 2021

Thumbnail of user russelk23
Illinois
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Easy shopping; easy payment. Well organized selection.

Date of experience: December 2, 2022

Thumbnail of user louisef446
Utah
1 review
0 helpful votes
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March 8th, 2021
Verified purchase
Reason I chose this business:

Past experience.

Date of experience: March 8, 2021

Thumbnail of user lornam121
Idaho
2 reviews
0 helpful votes
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December 2nd, 2023
Verified purchase
• Updated review

The second time my order has been canceled because the book "isn't available." Not pleased.

Reason I chose this business:

I lent a book that didn’t get returned. I need it back and friend can’t find it.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 8, 2023

Could not change my default address during checkout
May 26th, 2022
Verified purchase
• Previous review

Could not change my default address during checkout. I had to exit the checkout process and update my account twice before my new address appeared.

Reason I chose this business:

The best place to look for specific used books.

Date of experience: May 26, 2022

Thumbnail of user michaell6427
Illinois
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Had all my books forba good price but lets see if they all show up:-)

Reason I chose this business:

The only online website that had all the specific books me and my wife were looking for and for good price.

Date of experience: November 9, 2023

Thumbnail of user andreaa1066
California
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

I am ordering two books from the same place. Shouldn't the shipping be less expensive?

Reason I chose this business:

I wanted a discount.

Date of experience: October 23, 2023

Thumbnail of user paigec178
Florida
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Easy. Lots of used books. Conditions of used books are clear and helpful.

Reason I chose this business:

Past experience was positive

Date of experience: January 28, 2023

Thumbnail of user danielo1272
Colorado
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Date of experience: December 20, 2022

Thumbnail of user markw2441
New York
2 reviews
0 helpful votes
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September 7th, 2023
Verified purchase
• Updated review

Quick and easy find, quick and easy to select, quick and easy to check out

Reason I chose this business:

Admittedly -- entered through aadvantage eshopping, so earning a bit of f.f. Miles.:-)

Date of experience: September 7, 2023

I've ordered items for others, one of whose address...
February 16th, 2022
Verified purchase
• Previous review

I've ordered items for others, one of whose address is the "default" whenever i place an order, and i have to change to mine. And doesn't seem to be a way, as i've seen elsewhere, to choose mine as the "default," and which would appear every time i order unless i'm ordering for someone else... and still mine would appear the next time as "default."

Reason I chose this business:

What i was looking for today available here, often items i can't find elsewhere, and very most usually can get discounted items... and because a partner with southwest airlines rapid rewards shopping (!)

Date of experience: January 17, 2022

Thumbnail of user williamg1534
California
1 review
0 helpful votes
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May 15th, 2021
Verified purchase

Date of experience: May 15, 2021

Thumbnail of user wayneb501
New York
1 review
0 helpful votes
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March 9th, 2021
Verified purchase

Navigating the website was easy and check out was easy and simple.

Date of experience: March 9, 2021

Thumbnail of user wendyy60
Pennsylvania
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Easy to search, easy to browse, nice layout, coupons, etc.

Reason I chose this business:

Many books available, great prices, easy website.

Date of experience: April 14, 2021

Thumbnail of user melvinb44
Indiana
2 reviews
0 helpful votes
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May 7th, 2023
Verified purchase
• Updated review

Simple & transparent & satisfying. Thank you & God bless you, now & forever.

Reason I chose this business:

Condition, price & urgency.

Date of experience: May 7, 2023

Payment declined
March 1st, 2023
Verified purchase
• Previous review

Payment declined. When i requested chsnging payment type, it said I had no recent orders. I reordered from a different selker. The original order will expire in early February.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 30, 2023

I could do without the horses & lions
October 29th, 2022
Verified purchase
• Previous review

I could do without the horses & lions. I wish the shipping charges were lower. God bless you. Thank you.

Reason I chose this business:

Amenable past experience.

Date of experience: October 29, 2022

Glorious, except for the laborious "human" obstacle
October 7th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Condition & price.

Date of experience: October 7, 2022

I had added 2 or 3 items to my cart
July 26th, 2021
Verified purchase
• Previous review

I had added 2 or 3 items to my cart. I forgot my password and had to reset it. When I returned to your website, my cart was empty? When I searched for them, I could not locate them again? *******@aol.com

Reason I chose this business:

Prices & like-new condition.

Date of experience: July 26, 2021

Thumbnail of user cynthiag1147
California
1 review
0 helpful votes
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March 19th, 2022
Verified purchase
• Updated review

Easy is the exact word. The site is easy to use; books are easy to find.

Reason I chose this business:

Because there were specific books I wanted to acquire.

Date of experience: March 19, 2022

The MOST useful site for books
February 18th, 2022
Verified purchase
• Previous review

Date of experience: February 18, 2022

Thumbnail of user dots24
Michigan
1 review
0 helpful votes
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October 8th, 2021
Verified purchase

The search was easy and fast. Checkout was also fast.

Reason I chose this business:

The book I wanted was least expensive on aLibris, and I've used the site before.

Date of experience: October 8, 2021

Thumbnail of user michaelm7829
Pennsylvania
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

Very easy to use site, ordering and check nice and easy to use!

Reason I chose this business:

Listed as selling the author's books.

Date of experience: October 7, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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