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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,564 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    585
  • Value
    6607
  • Shipping
    6598
  • Quality
    6595

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,284
Neutral
804
Negative
544
View ratings trends
30
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How would you rate Alibris?

Reviews (91,564)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1101) web site (341) use site (206) credit card (486) billing address (201) coupon code (236) shopping cart (176) email address (80)
Thumbnail of user hildap20
New York
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase
• Updated review

Good selection and availability. Also simple to see description of books.

Reason I chose this business:

It’s a good site to find rare books

Value
Shipping
Quality

Date of experience: January 23, 2021

Good selection and availability
January 9th, 2021
Verified purchase
• Previous review

Good selection and availability. Also simple to see description of books.

Reason I chose this business:

It’s a good site to find rare books

Date of experience: January 9, 2021

Thumbnail of user williama1229
Tennessee
1 review
0 helpful votes
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June 17th, 2021
Verified purchase
Reason I chose this business:

Bought before

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 18, 2021

Thumbnail of user paule1087
Hawaii
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Like that any book can be found in my experience. Great price too!

Reason I chose this business:

Good to get an easy way to get book at great prices.

Date of experience: August 4, 2022

Thumbnail of user cecilb192
Tennessee
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

Good. Always prompt and satisfactory. Will order again.

Reason I chose this business:

Used it before

Date of experience: May 14, 2022

Thumbnail of user alfredt70
Ohio
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

Immediate location of acceptable discontinued textbook; inexpensive shipping.

Reason I chose this business:

Norton safe search

Date of experience: August 4, 2022

Thumbnail of user richardw2058
Ohio
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase
• Updated review

Date of experience: August 3, 2022

Great shopping experience
June 17th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Recommended by friend.

Date of experience: June 17, 2021

Thumbnail of user wenonaa
Kentucky
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

This place is awesome. I prefer alibris over amazon.

Reason I chose this business:

Your prices beat out amazon's prices!

Date of experience: November 29, 2021

Thumbnail of user jenb288
Florida
1 review
0 helpful votes
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February 17th, 2022
Verified purchase
• Updated review

You can't beat these prices and why buy new when it's a book?!?!

Reason I chose this business:

Because I cannot see purchasing new books when there are perfectly good used books out there. I have never been disappointed with Alibris!

Date of experience: February 17, 2022

What a happy find for me!
November 24th, 2021
Verified purchase
• Previous review

What a happy find for me! I love ordering from this site. Nice prices and I feel good about reusing something instead of buying new.

Reason I chose this business:

I have purchased here before and was super happy with quality, price and shipping.

Date of experience: November 24, 2021

Thumbnail of user cynthiae341
Minnesota
1 review
0 helpful votes
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January 24th, 2021
Verified purchase

Everything functioned fast and easy. Shipping said 3-9 days.

Reason I chose this business:

Price and brick and mortar location

Date of experience: January 24, 2021

Thumbnail of user jamesc3615
Texas
1 review
0 helpful votes
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May 15th, 2021
Verified purchase

Quick & easy-good price too!
I think S&H was reasonable

Reason I chose this business:

Wanted a book That Amazon wanted too much for

Date of experience: May 15, 2021

Thumbnail of user lindaf2331
New York
1 review
0 helpful votes
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February 4th, 2023
Verified purchase
• Updated review

Great. No problems encountered placing this order. I'm grateful for the coupon

Reason I chose this business:

Reliable source of older editions

Date of experience: February 4, 2023

Great.no effort
December 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Friend recommendation

Date of experience: December 10, 2022

There was a delay placing this order
November 16th, 2022
Verified purchase
• Previous review

There was a delay placing this order. I had to try 5x's before the order was confirmed.

Date of experience: November 16, 2022

Thumbnail of user walravej
California
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Date of experience: August 4, 2023

Thumbnail of user anns1701
New York
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Your ordering site has a life of its own - very fickle.

Date of experience: August 4, 2023

Thumbnail of user davidd3184
New York
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Shipments are quick and items arrive as described. Plus, saving lots of $$$$$$$

Reason I chose this business:

Always look for the best deal first. I find that here quite a lot. Love this site.

Date of experience: August 31, 2021

Thumbnail of user kellyb1055
Ohio
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

Always easy to buy books here. Nice, simple checkout experience.

Date of experience: May 18, 2021

Thumbnail of user krisf75
Washington
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Be great if it was easier to delete, add credit cards while making purchase.

Reason I chose this business:

Good selection. Not owned by Amazon.

Date of experience: August 31, 2021

Thumbnail of user heatherg786
North Carolina
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Really great. Needed the book to finish my collection.

Reason I chose this business:

It was the most affordable on google shopping for my budget.

Date of experience: February 18, 2022

Thumbnail of user leslieg592
Florida
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Had the item I wanted and very easy to order. Thanks so much!

Reason I chose this business:

They had the item I was looking for.

Date of experience: August 4, 2023

Thumbnail of user annaleighk
New Mexico
1 review
0 helpful votes
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May 16th, 2021
Verified purchase

Huge selection of books. Great prices too! Glad I found this site

Reason I chose this business:

Huge selection of books. Great prices too! Glad I found this site

Date of experience: May 16, 2021

Thumbnail of user scottf1424
Utah
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Easy everything and local to my region. Wonderful!

Date of experience: February 7, 2023

Thumbnail of user ralphe151
Florida
1 review
0 helpful votes
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May 14th, 2022
Verified purchase
Reason I chose this business:

Google directed me to the site.

Date of experience: May 14, 2022

Thumbnail of user annh845
Indiana
1 review
0 helpful votes
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February 4th, 2023
Verified purchase
• Updated review
Reason I chose this business:

It’s the best place to look

Date of experience: February 4, 2023

This increase in shipping makes it difficult for all...
June 10th, 2022
Verified purchase
• Previous review

This increase in shipping makes it difficult for all of you who live on a fixed income, other than that it's all right

Reason I chose this business:

I always shop at Alibris for my trade sized books

Date of experience: June 10, 2022

Everything is great as usual but the shipping has went...
December 31st, 2021
Verified purchase
• Previous review

Everything is great as usual but the shipping has went through the roof.

Reason I chose this business:

I knew that you would have cc e at least part of my book order for a decent price.

Date of experience: December 31, 2021

Thumbnail of user nicholep47
Illinois
2 reviews
0 helpful votes
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August 29th, 2021
Verified purchase
Reason I chose this business:

Google search to find good deals on textbooks

Date of experience: August 29, 2021

Thumbnail of user jamiek463
California
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Great selection and good prices. Your website is easy to navigate too.

Reason I chose this business:

I care about books and Alibris is focused on books.

Date of experience: May 3, 2023

Thumbnail of user scottd872
Washington
1 review
0 helpful votes
  • Send Message
January 23rd, 2021
Verified purchase
Reason I chose this business:

Used books with small booksellers is the way to go.

Date of experience: January 23, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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