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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    583
  • Value
    6598
  • Shipping
    6589
  • Quality
    6586

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,301
Neutral
802
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,544)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (341) use site (206) credit card (486) billing address (202) coupon code (236) shopping cart (176) email address (80)
Thumbnail of user barbarae1121
New Mexico
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Great selection of used books at good price. Ordering was easy.

Reason I chose this business:

I have bought from them before.

Date of experience: February 10, 2023

Thumbnail of user teresitap16
Florida
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

I have enjoyed very much getting books from your company, prices are great!

Reason I chose this business:

I have bought books from you in the pass

Date of experience: September 7, 2021

Thumbnail of user gregl672
Oklahoma
1 review
1 helpful vote
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May 22nd, 2021
Verified purchase

I just ordered my friend's book and it was a very easy, breezy process

Date of experience: May 22, 2021

Thumbnail of user davidb7711
North Carolina
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

First time shopping this site. So far seems to be a good experience

Reason I chose this business:

Variety and prices for books I wanted.

Date of experience: February 22, 2022

Thumbnail of user charg16
California
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

VERY LUCIDLY ORGANIZED, SUCCINCTLY EXPRESSED PURCHASING OPERATIONS DISCLOSURES & SPEEDY: NO TIME WASTED!

Reason I chose this business:

PHENOMENAL SAVINGS FOR A NEW VOLUME -SHIPPING INCLUDED - OF 50% LESS THAN OTHER SELLER'S LOWEST PRICING. ALSO: ✔FAMILIAR WITH ALIBIS

Date of experience: December 5, 2021

Thumbnail of user margaretc1167
New Jersey
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
Reason I chose this business:

I wanted to get some additional volumes in a series of books. I had purchased the other volumes from Alibris.

Date of experience: September 7, 2021

Thumbnail of user juditha249
New Mexico
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

The website works very well, and checkout is easy to use.

Date of experience: February 4, 2021

Thumbnail of user raymondv80
Massachusetts
1 review
0 helpful votes
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March 24th, 2022
Verified purchase
• Updated review

Application of bonus offers not clear and effective. Dislike the shipping costs intensely.

Date of experience: February 22, 2022

Clicked your discount coupon (two dollars off shipping...
February 19th, 2021
Verified purchase
• Previous review

Clicked your discount coupon (two dollars off shipping for purchases over twenty dollars) and there was no response so I was forced to pay the full shipping amount on my order of 29.67. Also no response on the one-day $15 dollars off coupon. No matter how I clicked those discount offers nothing was done. So, with all your coupon offers they were useless for me today. Very disappointing.

Reason I chose this business:

I've used Alibris for book purchasing for years. As an author with many of my own books listed on Alibris, I often check back to see what you have available.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 20, 2021

Thumbnail of user brendah1881
Florida
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Had too change password twice before it showed i have account

Reason I chose this business:

Want to send a book to friend

Date of experience: August 11, 2022

Thumbnail of user sherio32
California
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

I love shopping with Alibris, but the Shipping charges are too expensive.

Date of experience: February 21, 2022

Thumbnail of user melaniem443
Texas
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

I loved the shipping consolidation feature. Brilliant!

Reason I chose this business:

I am boycotting Amazon for its union-busting.

Date of experience: February 5, 2021

Thumbnail of user richardb2970
Pennsylvania
1 review
0 helpful votes
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May 19th, 2021
Verified purchase
Reason I chose this business:

The price, quality and availability of the books is very competitive with other outlets. I have had excellent experiences with purchases from Alibris.

Date of experience: May 19, 2021

Thumbnail of user kennethk421
Ohio
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

I've been ordering books and CD's through Alibris for several years. I'm always satisfied.

Reason I chose this business:

I always choose Alibris. It's the best!

Date of experience: February 4, 2021

Thumbnail of user ronaldt392
California
1 review
0 helpful votes
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August 12th, 2022
Verified purchase
• Updated review

Easy to use. Both in finding the books and updating my account information.

Reason I chose this business:

Great alternative to the A-word.

Date of experience: August 12, 2022

Easy to order even from my phone
January 23rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always choose the alternative to Amazmonster

Date of experience: January 23, 2022

Thumbnail of user louiseb699
Alabama
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Easy to navigate, clear information, quick checkout! Thanks!

Date of experience: December 5, 2021

Thumbnail of user deea170
Nevada
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

This book is the least expensive I looked around! Thank you Alibris.

Date of experience: September 7, 2021

Thank you for a great buy!
January 11th, 2021
Verified purchase
• Previous review

Thank you for a great buy! I will be back.

Reason I chose this business:

I heard of alibris through the internet.

Date of experience: January 11, 2021

Thumbnail of user emilyr684
Colorado
1 review
0 helpful votes
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May 19th, 2021
Verified purchase
Reason I chose this business:

Inexpensive prices

Date of experience: May 19, 2021

Thumbnail of user eloisem23
Colorado
2 reviews
1 helpful vote
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September 7th, 2021
Verified purchase

Quick and easy. Found both books right away. Great.

Reason I chose this business:

I found that you had The Lost Spells in stock.

Date of experience: September 7, 2021

Thumbnail of user frankc1030
Florida
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

You People are Crazy with your shipping Prices! Just totally Ridiculous!

Reason I chose this business:

My father wanted to order the books that he just purchased. I was totally against it because you people are ripping people off with your high shipping prices. But I guess thst it doesn't matter to take advantage of the elderly and Disabled!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 4, 2021

Thumbnail of user maureenb312
California
1 review
0 helpful votes
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May 20th, 2021
Verified purchase

Great price with '5-Star' providers--we'll see how long they take to get here!

Reason I chose this business:

Good experience in the past.

Date of experience: May 20, 2021

Thumbnail of user johnr3221
South Carolina
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Easy to use website. Great selection. Obviously pros

Reason I chose this business:

Previous good experiences

Date of experience: February 3, 2021

Thumbnail of user jamesl2412
Delaware
1 review
0 helpful votes
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August 12th, 2023
Verified purchase
• Updated review

Date of experience: August 12, 2023

Always have the movie I'm looking for
May 6th, 2023
Verified purchase
• Previous review

Date of experience: May 6, 2023

I mean dayum!
February 24th, 2023
Verified purchase
• Previous review

I mean dayum! Y'all got just about anything you wanna look for and always as advertised. But that shipping charge on DVD and especially multiple. Nearly paid the same amount to have them all shipped from the same location. If there is a bulk buyers club or a punch card I can sign up for lemme know.

Reason I chose this business:

If it's to be found in print audio video or whatever it'll be here

Date of experience: January 25, 2023

Not easy to use
July 26th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Availability

Date of experience: June 26, 2022

A lil clumsy but that could be me
June 27th, 2021
Verified purchase
• Previous review

A lil clumsy but that could be me. Been looking for this album for a bit

Reason I chose this business:

Popped up in search

Date of experience: June 27, 2021

Thumbnail of user rhodaw12
California
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Past experience

Date of experience: September 7, 2021

Appreciate selections & prices—much better than Amazon
September 7th, 2021
Verified purchase
• Previous review

Date of experience: September 7, 2021

Diverse offerings & easy website to navigate
March 27th, 2021
Verified purchase
• Previous review

Diverse offerings & easy website to navigate. Well done.

Reason I chose this business:

Availability of offerings. Thanks.

Date of experience: March 27, 2021

Thumbnail of user sharonb1552
California
2 reviews
0 helpful votes
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February 20th, 2022
Verified purchase
Reason I chose this business:

To complete purchase

Date of experience: February 20, 2022

Thumbnail of user wayneh379
Arizona
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Web site is not easily navigable. But figured it out and was just fine.

Reason I chose this business:

Have used in past.

Date of experience: February 4, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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