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Alibris has a rating of 4.7 stars from 90,201 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
I have just wasted the better part of an hour trying to figure out how to consolidate two orders from the same distributor (Thiftbooks-Reno, via Alibris) into one. I was looking to buy two books (same author, same size and format) in one order, but mistakenly clicked "place order" before adding the second book. I tried to cancel the order and redo, with both books in one order, but no can do. Now I'm paying separately for shipping on two books that should be easily shippable as one order. Even more irritatingly, I've wasted an immense amount of time trying in vain to fix this.
I avoid Amazon whenever possible, and Alibris is usually my first stop.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 10, 2024
I found this book that is always marked up by 3rd party sellers for resale. I genuinely wanted it for myself to read. Bought it here for normal price and also received fast shipping! Thank you so much! I appreciate it!
Great service, excellent price and fast shipping! A++
Date of experience: September 6, 2024
Very good price. I can usually find almost brand new books here and they are always cheaper than the shipping cost. Interesting, right. Most of the time they are in very good condition and I can pass them on to others.
Very good prices.
Date of experience: September 11, 2024
Date of experience: September 28, 2022
I have used Alibris for many years and have always been satisfied with the quality of product and the shipping time. Books are of good quality and clean. Any problems (such as shipping later) have always been communicated so there is no questions about where your items are.
I worked in a library for 47 years so I was well aware of Alibris and their good reputation. Naturally when I started ordering used books for myself, Alibris was my first choice. Now retired I will still use Alibris for my books as there is no one else I feel confident that will stand behind their products as Alibris does.
Date of experience: October 30, 2024
My experience was very satisfying. The book I wanted to purchase was happily available, and the price was certainly agreeable. The purchased items were received within a reasonable time, and both books were appropriate to the advertised ratings. I look forward to acquiring more books through your service.
My previous experiences in using your service met my expectations.
Date of experience: October 25, 2024
Previous user with positive experience.
Date of experience: November 1, 2023
We were looking for a book that included a story that talked about an Uncle that passed away a few years ago. The book included an out of focus picture of him and a little about the things that mattered to him. To find this book was amazing and we shared it with family with pride. It now sits in our living room for all to see. Thank you.
You had what we needed.
Date of experience: September 27, 2024
The app is easy to use and gives you a lot of choices of books at various prices to choose from. I usually use this site when I am looking for a series of books. Prices are reasonable, choices are many, and shipping is usually pretty reasonable. Definately recommend this site to find quality used and new books.
Lots of choices with good prices to choose from on books i am looking for.
Date of experience: November 9, 2024
Although there is some writing and the back has been repaired once before the overall state of the book is barely used. All the pages seem hardly touched when the book is opened. Very satisfied with my purchase
Date of experience: September 13, 2024
It is easy to find used books at a great price. I love to shop this website and am surprised to find great books here all the time. I also appreciate finding hard-tp-find books no longer being printed.
This website had a book I was looking for at a great price. The last thing I need is another book, so finding one that is previously owned and is at a great price is very much appreciated.
Date of experience: September 18, 2024
I had a great experience purchasing a book through Alibris. The website was easy to navigate, the selection was excellent, and my order arrived on time and in perfect condition. I highly recommend Alibris to anyone looking for a reliable platform for books!
Good previous experience using the service
Date of experience: November 17, 2024
Very simple and clear ordering process...good!
The only thing I noticed that could be improved is that, after making the order and paying there was something that said, Order Summary, but that was not available. It stopped scrolling down to see that summary.
Found what I wanted from a Google search...what else is there these days :)?
Date of experience: September 17, 2024
I had no trouble finding the books I was looking for (a few kind of niche textbooks I honestly wasn't expecting to find outside of the publishers website). They were WAY cheaper than buying them new and the quality is great.
Wide selection of used books at low prices.
Date of experience: September 22, 2024
I found the website easy to navigate. I was able to find what I wanted, get it ordered, paid for and finally delivered more quickly than I had anticipated. I am very happy with the service I received and will use it again!
It had one copy of a book I needed and it was in great shape!
Date of experience: November 9, 2024
Appeared to be the best option as regard to cost, availability, condition and shipping costs. Delivery was quick, condition was better than expected. This was the best experience with used book sellers I have experienced.
Date of experience: December 12, 2024
'Propoganda' came up in a conversation that I had with a medical professional originally from Lithuania.
He highly recommended this book and I am about to dive into it.
I must say that I personally have had a lot of education, and experience, with 'misinformation' or 'disinformation' in the public arena, and in my readings, so I have my own bias re this subject. However, I am willing to read this book, and continue the conversation with my friend about 'propaganda'.
Have had dealings with this company before. I also admit being taken by the name, as I have a penchant for reading.
Date of experience: November 5, 2024
I ordered from them there was no update on tracking number after 15 days. I sent an email they followed up quickly and resolved the issue right away. They didn't believe the package had shipped and issued a refund. I received the book a few days later. I emailed them back asked the to change me again for the book, they could not. I wish I could have supported them for the book.
I ordered from them there was no update on tracking number after 15 days. I sent an email they followed up quickly and resolved the issue right away.. They didn't believe the package had shipped and issued a refund. I received the book a few days later. I emailed them back asked the to change me again for the book, they could not. I wish I could have supported them for the book.
It was a special book that I was looking forward to reading, The Red Lion. There were very few used copies available online
Date of experience: November 4, 2024
My only regret is that either I didn't read the details of this book OR there were no details to be read. The print of this book is so tiny that the person I got it for won't be able to read it even with glasses. I have no idea whether this important detail was available or not. Too bad, as this book will have to go unread.
Because I dealt with them before and had good experiences
Date of experience: December 2, 2024
Very easy to find the books I'm looking for. The only thing is it's still tricky to find book titles that are for free shipping. Still a bit of a grind, but well worth it due to the number of great known and obscure titles.
Best alternative to Amazon. Recommended by friends.
Date of experience: October 22, 2024
I grew up in Cudahy, Wisconsin, with my brother and my Mom and Dad. I lived part of Cudahy's history and learned parts I did not know about. The book is very well done; an emotional, enjoyable, and adventurous read.
Alibris is the publisher of the book I ordered.
Date of experience: October 3, 2024
I have purchased books from Alibris for 30 years. Everything from books that I use in my profession to recreational reading. I find their descriptions of the book quality (new, very good, etc) to be very accurate and helpful. I also appreciate the ratings of the booksellers to be helpful, too. I highly recommend Alibris.
Price and service.
Date of experience: September 13, 2024
Looking for a book that is no longer being printed
Date of experience: April 10, 2022
Hello. Thank you for reaching out. I was excited to place an order for a book and cd I have been looking for. I was going to use it for a listening center. I o my received the book but no cd. I reached out twice to the seller and they never contacted me. I ended up returning the book; however, I had to pay for shipping. I don't think I will be purchasing items from that seller again.
I never heard back from anyone.
I choose Alibris because one of the listings was for a book and cd I needed for my classroom; however, I only received the book
Date of experience: November 23, 2024
I had items in my cart. Completed order and payment info - entered the discount code. My cart was suddenly empty and I had to start again. First time included shipping charges that should have been free. I have had good experiences with Albris before so this was disappointing. I will use Albris again - hope this was a random one off glitch
I have used Albris many times with no problems and often recommend it
Date of experience: September 23, 2024
I order from Alibris because they have the best books at the best prices. If I don't find it in my local library, I look it up in Alibris. They get to me fast. And I've been found some pleasant surprises and books about topics that interest me from time to time, too.
Price, variety and convenience.
Date of experience: October 5, 2024
It is very frustrating to not find a way to update a current credit card. We have had this trouble a couple of times and it drives us nuts. There are no links to update payment info, just a "we could not process" message and eventually there is a box to enter the cvv, but really, should not be that hard.
Date of experience: October 26, 2024
Found out that local outlet has the item and thought it would be faster in shipping. Got the whole thing wrong. It took forever to get it shipped. Even shipping took longer than expected, and delivery took the scenic route.
Local outlet has it in-stock.
Date of experience: November 28, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
