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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    581
  • Value
    6559
  • Shipping
    6550
  • Quality
    6547

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,319
Neutral
805
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,473)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (342) use site (206) credit card (486) billing address (202) coupon code (236) shopping cart (176) email address (80)
Thumbnail of user cathyh552
Washington
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Very easy to order and buy what I am looking for. Thankyou.

Reason I chose this business:

Prices lower that others.

Date of experience: April 5, 2022

Thumbnail of user kurtb222
Pennsylvania
1 review
0 helpful votes
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October 28th, 2021
Verified purchase
Reason I chose this business:

Seeking a particular book; many stores did not have it. I would have been more pleased if you had indicated the arrival time, or offered expedited service.

Date of experience: October 28, 2021

Thumbnail of user yvonnef181
California
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Thank you very easy to order & take payment. Nice selection of book!

Reason I chose this business:

It had the books I wanted at a great price.

Date of experience: December 22, 2022

Thumbnail of user margaretg1349
New York
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Have been looking forward to re-reading this book for 30 years! Thank you!

Reason I chose this business:

Accidentally stumbled on it

Date of experience: March 30, 2023

Thumbnail of user rhondab512
Pennsylvania
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

My previous order went well with no problems! Thanks!

Reason I chose this business:

Good prices

Date of experience: January 7, 2022

Thumbnail of user cc840
New York
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Was worried about free shipping as it does not appear until the end of order.

Reason I chose this business:

Free shipping

Date of experience: September 30, 2022

Thumbnail of user donaldm996
South Carolina
1 review
0 helpful votes
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October 27th, 2022
Verified purchase
• Updated review

Shipping from the same source for three books should be cheaper than if individually shipped.

Reason I chose this business:

Better prices

Date of experience: September 27, 2022

Enjoy the used books at low prices
May 4th, 2022
Verified purchase
• Previous review

Enjoy the used books at low prices - shipping is kind of high, however.

Date of experience: May 4, 2022

You have the books I want to great prices
October 12th, 2021
Verified purchase
• Previous review

You have the books I want to great prices. I'd like to combine shipping costs from the same supplier, however.

Reason I chose this business:

Because it is my "go to" place to buy books.

Date of experience: October 12, 2021

Thumbnail of user anthonyd1526
Georgia
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Good, the shipping could be a little cheaper though.

Reason I chose this business:

Bargain book

Date of experience: January 10, 2022

Thumbnail of user lynng467
New Jersey
1 review
0 helpful votes
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March 29th, 2023
Verified purchase
• Updated review

When it's hard to find elsewhere, I can count on Alibris.

Reason I chose this business:

Reasonable prices...best selection

Date of experience: March 29, 2023

No problems
May 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Knew i could find what i wanted here when it is not available elsewhere

Date of experience: May 5, 2022

Thumbnail of user scrivnerd
Florida
1 review
0 helpful votes
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March 30th, 2023
Verified purchase
Reason I chose this business:

Lokking for a less expensive book

Date of experience: March 30, 2023

Thumbnail of user steveh2757
Washington
1 review
0 helpful votes
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January 11th, 2022
Verified purchase
• Updated review

New customer-So far so good. I have high expectations. My fingers are crossed

Date of experience: January 11, 2022

So far so good
December 14th, 2021
Verified purchase
• Previous review

Date of experience: December 14, 2021

Thumbnail of user jenniferf1597
California
1 review
0 helpful votes
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October 28th, 2021
Verified purchase

Easy and fast. All previous book orders in excellent condition - thank you!

Reason I chose this business:

Best place for books no longer in stores

Date of experience: October 28, 2021

Thumbnail of user lieseh1
Texas
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

Haven't had an issue yet. Sister suggested the site. Works great for me.

Reason I chose this business:

It was recommended to me and had the best price and shipping times

Date of experience: January 10, 2022

Thumbnail of user joeyo44
Washington
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
Reason I chose this business:

I'm broke and my college bookstore is taking advantage of me

Date of experience: December 19, 2022

Thumbnail of user robertb5061
Texas
2 reviews
0 helpful votes
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July 12th, 2021
Verified purchase

Clear, intuitive instructions. Spot-on, so you can't go wrong!

Reason I chose this business:

Good experience in the past.

Date of experience: July 12, 2021

Thumbnail of user catherinec1532
Washington
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase
Reason I chose this business:

Referral from book store.

Date of experience: September 22, 2023

Thumbnail of user betsyr126
California
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I'm very impressed by large selection of books for all ages.

Reason I chose this business:

I had used Alibris 20 years ago to supplement our classroom set of textbooks.

Date of experience: December 20, 2022

Thumbnail of user cindys1056
Idaho
1 review
0 helpful votes
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October 24th, 2021
Verified purchase
• Updated review

Love being able to purchase great books for a fraction of the cost.

Reason I chose this business:

Thought of some books I had read in my younger years and wanted to read them again now.

Date of experience: October 24, 2021

Great place to find out of print books
September 2nd, 2021
Verified purchase
• Previous review

Great place to find out of print books. This is my go-to resource.

Reason I chose this business:

I have used Albris before to purchase hard to find books.

Date of experience: September 2, 2021

Thumbnail of user claires557
New York
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Love to support independent book sellers. The experience is a bit outdated though.

Reason I chose this business:

Great price, one of the many second hand book direct resellers I support

Date of experience: September 24, 2023

Thumbnail of user candycea4
Virginia
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

Good experience with website. Frustrating that shipping cost is so high compared to other sellers.

Reason I chose this business:

I need the books for my students.

Date of experience: January 7, 2022

Thumbnail of user deborahm1361
Virginia
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase

On my last order I never received "An Innocent Man" by John Grisham from the book store Second Chance.

Reason I chose this business:

I like to read and the books are reasonably priced.

Date of experience: March 23, 2021

Thumbnail of user tommyr36
Minnesota
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Great Customer Service, sight was easy to navigate.

Reason I chose this business:

Love the products

Date of experience: March 22, 2023

Thumbnail of user nicolea1007
Arizona
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

Very easy to use. Had the book I wanted. Affordable.

Date of experience: January 5, 2022

Thumbnail of user joanc946
New York
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

I've found ALL of the books I'm looking for. Great service & shipping!

Reason I chose this business:

I was looking to purchase 2 books.

Date of experience: December 17, 2022

Thumbnail of user janef420
Indiana
2 reviews
0 helpful votes
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March 21st, 2023
Verified purchase
• Updated review

Normally can always the items I'm looking for and at great prices

Reason I chose this business:

Knew I could probably find items I wanted

Date of experience: March 21, 2023

I can usually get the hard to find items I'm looking...
January 15th, 2023
Verified purchase
• Previous review

I can usually get the hard to find items I'm looking for on Alibris and at a good price.

Reason I chose this business:

Availability and price.

Date of experience: January 15, 2023

Quick, easy and just what I was looking for
January 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Previous experience

Date of experience: January 10, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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