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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 91,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    578
  • Value
    6537
  • Shipping
    6528
  • Quality
    6525

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.2%
Positive
18,348
Neutral
806
Negative
543
View ratings trends
30
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How would you rate Alibris?

Reviews (91,436)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1098) web site (343) use site (206) credit card (486) billing address (201) coupon code (235) shopping cart (175) email address (79)
Thumbnail of user thomasg2041
Florida
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Books are great but some of these shipping costs make it not worthwhile

Reason I chose this business:

Because that’s where my husband wanted me to go for his books. I will be checking other sites to see if this was worth the 16.96 for paperback shipping. Will update if I determine it is of competitive pricing.

Date of experience: December 21, 2022

Thumbnail of user iyonnal
New York
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Seamless experience overall. A coupon would've been nice.

Reason I chose this business:

Best price for item offered

Date of experience: March 29, 2023

Thumbnail of user kennethh1152
Montana
0 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

Very easy and they have every book you are looking for! Saved over $150 this semester!

Date of experience: January 10, 2022

Thumbnail of user tamig65
Florida
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

The website was easy to use. Very intuitive layout.

Date of experience: October 26, 2021

Thumbnail of user esteraliciar
Wyoming
2 reviews
0 helpful votes
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January 9th, 2022
Verified purchase
• Updated review

Service is great! I can always depend on getting a good working media

Reason I chose this business:

Great service, always have what I am looking for. At a fair price.

Date of experience: January 9, 2022

Great Always find what I need
November 28th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I new I would find what I was looking for

Date of experience: November 28, 2021

Thumbnail of user michaelk3605
California
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

You have what i wanted at a reasonable price, nice job.

Date of experience: January 11, 2022

Thumbnail of user markh2837
Arizona
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

My shopping experience has been extraordinary with Alibris!

Date of experience: July 15, 2021

Thumbnail of user stevee474
Illinois
1 review
0 helpful votes
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October 28th, 2021
Verified purchase
• Updated review

Easy to find what I'm looking for and wide selection available

Reason I chose this business:

Trust the vendors

Date of experience: October 28, 2021

Easy to find what i was looking for and lots of options
April 9th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good experience in past

Date of experience: April 9, 2021

Thumbnail of user philiph163
Florida
3 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

Info presented quickly, accurately. Ordering process expedited.

Date of experience: January 10, 2022

Thumbnail of user lyndim3
Maryland
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Easy to use. Would like an opportunity for free shipping.

Date of experience: March 28, 2023

Thumbnail of user tarah297
Virginia
2 reviews
0 helpful votes
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July 10th, 2021
Verified purchase

Wow…thank you for this! What a difference vs sellers on Amazon and Google!

Date of experience: July 10, 2021

Thumbnail of user susanm4621
Pennsylvania
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Its been a while but process remains quick and efficient. Inventory always awesome.

Date of experience: September 23, 2022

Thumbnail of user carolm2754
California
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Fast, easy, user friendly! Looking forward to getting my books

Reason I chose this business:

Referral from my aunt.

Date of experience: September 26, 2022

Thumbnail of user philipp614
New York
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

The best book dealer in price and customer service.I am very happy dealing with alibris

Reason I chose this business:

The best deal

Date of experience: September 24, 2023

Thumbnail of user eleanors200
Virginia
2 reviews
0 helpful votes
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January 7th, 2022
Verified purchase

Site worked well & had several books I was looking for.

Date of experience: January 7, 2022

Thumbnail of user kristaf55
Texas
1 review
0 helpful votes
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January 7th, 2022
Verified purchase
• Updated review

Want to know when I will get it- estimated shipping time.

Date of experience: January 7, 2022

Clear website
October 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Past good experience

Date of experience: October 4, 2021

Thumbnail of user mikem2628
Texas
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase
Reason I chose this business:

Found via BookFinder and continue to order from Albris

Date of experience: March 23, 2021

Thumbnail of user jeffl1388
California
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Quick, easy, and accurate. Price from various stores are better than Amazon.

Reason I chose this business:

I've bought from Alibris in the past and haven't had any problems.

Date of experience: September 21, 2022

Thumbnail of user marks3514
California
3 reviews
0 helpful votes
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March 30th, 2022
Verified purchase
• Updated review

Had what I wanted at a good price. Site is easy to navigate.

Date of experience: March 30, 2022

Great selection, prices and service
March 22nd, 2021
Verified purchase
• Previous review
Reason I chose this business:

My "go to" book source.

Date of experience: March 22, 2021

Thumbnail of user mt460
Pennsylvania
1 review
0 helpful votes
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September 24th, 2022
Verified purchase
• Updated review

I wish it would return the number is items found after a search.

Date of experience: September 24, 2022

Make it easier to shop by price, when cpmpleting a...
January 3rd, 2022
Verified purchase
• Previous review

Make it easier to shop by price, when cpmpleting a free sshipping order.

Date of experience: December 4, 2021

I wish the minimum to get free shipping was lower,...
September 11th, 2021
Verified purchase
• Previous review

I wish the minimum to get free shipping was lower, so it would be more competitive with Amazon for smaller orders.

Date of experience: September 11, 2021

Thumbnail of user rieg
Georgia
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

I've been shopping via Alibris since my college days. The service is always on par.

Reason I chose this business:

Trusted company. I've shopped with Alibris for 7+ years.

Date of experience: March 22, 2023

Thumbnail of user kendraf60
Tennessee
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

My 1st time ordering a book from if good quality I be back to order thank u

Reason I chose this business:

Look up a book yall pop up 1st

Date of experience: June 24, 2022

Thumbnail of user heidit151
West Virginia
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase

They publish very low prices but their shipping rates are crazy high for each book!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 3, 2022

Thumbnail of user philipm613
Oregon
0 reviews
0 helpful votes
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January 4th, 2022
Verified purchase

Good experiences, timely response when shipping was delayed on last order, nice personal touch.

Reason I chose this business:

Good past experiences.

Date of experience: January 4, 2022

Thumbnail of user luiss564
Wisconsin
2 reviews
0 helpful votes
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September 20th, 2022
Verified purchase

Easy, convenient- good description of item and buying options

Reason I chose this business:

Previous purchases

Date of experience: September 20, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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